Bach Medical Supply

Adapt Health has been amazing for all of my sleep apnea and CPAP needs. I always have a pleasant experience in the store, with the technicians, on the phone, and with any business needs. Thank you for being here for our health!

With my Mom in a skilled care facility, with the goal of getting her back home, the social worker that I had been dealing with suggested having Bach Medical Supply perform a free home assessment. Jeremy Hewitt, their Executive Director, contacted me directly, and promptly scheduled the assessment. Jeremy was professional and courteous. He listened to my assessment of my Mom's skills and abilities, gave suggestions for home modifications and products, provided a quote, and I reviewed them with my Mom.

After selecting a lift chair in the store, they quickly scheduled the installation. Matt arrived promptly, was friendly, engaged and customer service-oriented. Without their help, the home would not have been ready in time for my Mom to come home.

I recommend using Bach Medical Supply if you have a loved one or friend that may need some home modifications. They are friendly, professional and offer reasonably priced solutions.

Wow what a great experience! I just want to say Thank You to Justin in customer service for great experience in helping me to get my brother a well needed wheel chair. I am way across the country so everything has to be done by phone and with Justin’s help and guidance through the system my brother can now maneuver around his house. Thank You so much Justin from the bottom of my heart.

Walked in and was greeted at the door! Outstanding customer service! I went into Bach Medical in search of compression socks, unsure of what I was really getting myself into. One of the sweet customer service representatives, Bethany, helped size me and show me the many options they had available. She was knowledgeable of the product, answered all my questions, and helped me pick a few pairs of compression socks that fit me perfectly! Bethany really made me feel welcomed with her friendly smile. I will be referring all my family and friends to Back for all of their medical equipment needs because I know they will be in good hands.

My parents bought a walk-in tub and had it installed. They were very happy with the service Bach provided and the workmen were very professional. The mess was cleaned up before leaving and they went above and beyond what had to be done by helping out with a few things. My parents had a great experience and highly recommend Bach.

Amazing people to work with! My disabled 77 year old father needed a wheelchair. I got everything over to Bach that was needed to get approved and was approved, but I couldn't pick the wheelchair up during normal business hours. Got a hold of them and the manager opened the doors for me when they normally are closed and took care of me! Will go back to again without any hesitation.

I can trust Bach Medical Supplies in my city to supply me with what I need.
Online was not reliable. The mail service and ability to keep in stock items I need regularly became hectic during the last year. My orders were spread apart. Bach can help me in person here. This keeps my orders all at once.

We recently had a barrier-free shower installed in our home by Bach, and it was a good experience from beginning to end. Jeremy, Lonnie, and Eric were very professional and helpful; they arrived at the date and time promised, and completed the work ahead of schedule. We couldn't be more pleased with the outcome. Thank you!!!

I have been very impressed with Bach Medical Supply. Everyone there has been very friendly and very helpful. I feel really good about referring my clients to Bach and have had great feedback from my clients .... particularly regarding Jeremy's service to them.
Jo Bonsee
Care Transition Coordinator
Sutton In-Home Senior Care
Springfield, MO

I had secured a new C-Pap machine at Bach Medical, whose employees bent over backwards to get the information needed to file for my insurance. However, due to a change in insurance coverage, after less than one month I found myself having to switch to another provider. Needless to say, I hated to switch providers, but again the employees at Bach Medical, though they were losing me as a customer at the present time, helped facilitate the transfer of information on my behalf. I can't praise the staff of Bach Medical enough. They are excellent!

I recently met jeremy at Bach medical supply as I am a double amputee.and was needing a ramp built on my house he immediately got contractors out to my house and they built the best ramp I have ever seen in Springfield.being a new amputee I didn’t know where to go to have one built.Jeremy is one of the best sales representatives I have ever met. he went out of his way to make sure my ramp was built properly.for those of you who are disable I would recommend Jeremy from Bach medical supply without any hesitation what so ever he is sweet,kind, and thoughtful and very knowledgeable of those who are disabled
Sincerely, Jackie

The staff is excellent and they offer a full range of products. Bach offers everything a person might need to make life safer and more convenient for a senior citizen or someone dealing with a chronic ailment or disability.

The people here are amazing! They are very helpful and knowledgeable about their products and equipment. My concerns were acknowledged with compassion and sincerity. I was treated with dignity and respect. They restored my peace of mind and I would highly recommend this place to anyone!

I needed a handicap ramp built for my mother so I talked to Jeremy Hewitt at Bach Medical. I was very pleased with the prompt courteous service I received from Jeremy, the ramp is extremely well built and attractive and was done in a timely manor.

Jennie was a great help! Bach took Great care of me and made sure I got the best possible deal for great equipment. I highly recommend Bach!

On vacation in Springfield and realized I had left the power cord for my cpap at home! I called Bach and the lady said to bring my machine in and she would see if they had one. Walked in the door and 5 minutes later walked out with what I needed. Julie and Tonya saved the vacation and the marriage!

Sean was efficient, personable, competent, and caring. I really appreciated his help in getting my c-pap needs met.

Laura greeted me as soon as I walked through the door. Very pleasant and helped me try several chair pads out until I found the right one.

Bethany was super helpful and nice! She helped me get a great ankle brace!

Kind, friendly, family type people. Very professional. Would send family and friends there.