Gut Reaction Greenwich

Excellent service. Chris is very knowledgeable!!!

Awesome customer service and reasonable prices. Instead of ordering on Amazon, I decided to support our local businesses and called and asked Tim @ Gut Reaction (where I bought tennis sneakers a few years ago) to string a custom red, white & blue Babolat Aero Pure racket. Tim did a phenomenal job; it was ready in a few days and it looked and felt great! So much so that my wife used it, loved it and kept it! So I called Tim and ordered two more (with different color/pattern stringing so not to confuse which racket is whose). The price Tim charged me was the same as on Amazon but the customer service and quality of the stringing design leaves Amazon far behind. So we can all be winners and support our local shops when they are as dedicated and great as Gut Reaction 👍 🎾😊🖖

LOVE MY RACKETS! I spoke with Tim, he was very patient, answered all my questions and helped me find a great beginner / affordable racket. I was able to easily pay over the phone and have curbside pickup. Thank you GR!

My son left his tennis racquet at Boston Logan and his camp was the next day in Annapolis- I googled this store as an option along the drive
They were so great and had the racquet strung and ready for me before I arrived in just 15 minutes! Best service ever and appreciate the great recommendations for a replacement racquet and string!

Shop Local! Wonderful Service. The owner picked the perfect racket for me:). I love my racket!

Best tennis shop around this area!

excellent service. had everything I needed. Prices were good.

Great service. Love the personal attention. Very knowledgeable about tennis and paddle tennis.

Great service and selection, good to support local sports stores that manage to stay in business

Amazing costumer service! Loved my racket!

Great service, selections and local business to support.

Awesome

For so many reasons it's time to review this place to warn others. Every one of the 5 or 6 times I've had to visit felt like a jab, with a final blow recently. While the following probably isn't true if you happen to be on the tour or currently ranked, be prepared to feel patronized, "lesser-than", and worst of all, unimportant. Poor service, poor quality of work, absolutely no pride in the work. No recourse for work poorly done.

Rude, Rude, Rude. Walked into the store and was met with rudeness. Walked out, will never go in again!!