McDonald's

Food gets 4 stars, only because it is fast food. But for fast food I love McDonald's. The staff here is always friendly, the whole place is always clean that I can see. Always look forward to ordering from here when I go through waterford.

Elian a worker at the drive thru at waterford mcdonald’s provided exceptional customer service .He was very polite and patient and had a pleasant attitude. He deserves Recognition for his good work ethic !!

The customer service was excellent!very clean and well maintained.food was great and the workers were doing a great job serving everyone.they were very friendly.will be going back to that McDonald's again.i would recommend to my friends and family.its definitely in my top 3 outta all the ones in the captail region.

Overall I can't complain . . Service was good.. place was well maintained...I would go again

I have not been to this location in over 20 yrs. It is very modernized, (due to fire), nice but did miss the old style. The cashier made a mistake on my order. I noticed I was given 2 LG fries I stead of one. He did offer me the money back, but I refused politely. I noticed he seemed a little overwhelmed.
But service was good and very clean.

I went through the drive thru for a breakfast sandwich and a hash brown.

I placed a massive mobile order at what I now realize was the height of the lunch rush. Not only did they have all of my food ready inside of 5 minutes, they even helped me carry it to my car! Even though I live much closer to Latham, it is exceptional service like this that makes me go out of my way to come here every time!

I'm loving it. Thank you for hiring capable employees back to this McDonald's! I had a very bad experience about 6 months ago at this location and I am glad I gave them another shot! Sometimes it takes a while to weed out the bad seeds.

The best breakfast sandwich ! I’m loving it ! McDonald’s has the recipe to start the morning right !

This location is excellent french fries always hot always service with a smile not like my McDonald's in Latham

Super fast, clean, and good food as far as fast food goes!

This is a very clean and efficient Mickey Ds. Staff is also nice and patient. This is a new spot for me on the days I pass by and want a treat 😋

I order a 6 piece chicken nuggets spicy and a large fry along with a 10 piece McNugget. (THIS IS NOT A COMPLAINT REVEIW) The order was made correctly but the product wasn’t the best I’ve had. The nuggets were dry and the fry’s were old and half filled and they didn’t give me sauce... sad day. BUT The gentleman in the white Durag with a long sleeve back shirt assuming a manager hooked me up!!! He let me tell him what was wrong with my order without the side dish smirk AND he gave me more nuggets then I originally ordered plus made them fresh PLUS Gave me 2 free pies for the inconvenience. Of course they made my fried fresh too!! When I tell you this McDonald’s is my favorite in upstate I mean it! Thanks manager in the durag. You made my visit worthwhile and your awsome!!!!! It’s only fair I take the time to praise you for working during times like this.

This McDonald's is under new ownership. The service was friendly and prompt. McDonald's has made a significant effort to provide better quality offerings. My meal was excellent. Hot, fresh, and flavorful. This is the second visit I have made here this week and I have been satisfied both times. I recommend this McDonald's.

They are doing such an amazing job they are hard working, very determined, and get the job done no matter what, this McDonald’s has been the best experience ever, and I’m glad to called it a second home, they treat you wit respect and when waiting on the line are very entertaining and humorous and kind, the greet wit love and respect, asure that everyone’s needs
They are truly the #1 McDonald’s restaurants in upstate NY 😇

This is my favorite McDonald. One time when I was feeling glum because I missed catching the first Pikachu I ever saw, I came here. The staff was so friendly and they didn't mess up my coffee. I cried and I cried while drinking my coffee. Then I bought and ice cream. My sister says that when she can't stop crying to eat tubs of ice cream. So I ordered 5 more sundaes with hot fudge. They never forgot the nuts.

I love the fact that I can call about an order and they'll do exactly as I ask!!! AMAZING CUSTOMER SERVICE. THE FRIES WERE FINALLY WARM 🤣 I LOVE THEM♥ THE WHOLE MEAL WAS PERFECT

The fries are always fresh. Food is amazing quality. Probably the best McDonald’s around.

Reasonable good coffee. It's great because its fresh and consistent. DD can't seem to figure that out.

I went through the drive through. The service was fast the food was hot and fresh.
The customer service was excellent as well.