AT&T Store

Great group of employees working here! Matthew and Julio were able to help me with my trade-in super quickly!

Julio, the assistant manager for broadway AT&T was a huge help today, he was super helpful and a great dude!

Ayden..nour.......manager Broadway store Lexington ky customer care .
..kimore.gave me outstanding customer service......many thanks.

Terry edwards

My man James was an absolute pleasure to work with and extremely helpful with making my first solo phone purchase. Definitely recommend!!

The service was excellent. The young lady that assisted me was great, very thorough and patient. Great customer service!

The two manager that came and help us was very professional and helpful. They was also very patient with us and help break down everything. I'm very grateful and thankful for them. I'll definitely go to this AT&T from now on, whenever I need assistance.

Twice when I had service outage on my landline phone system I brought it to the South Broadway AT&T store and the staff fixed the problem quickly and competently. They were very courteous and helpful with good advice. Highest marks to these AT&T staff!

Nour store manager was amazing. Great services!

Excellent representatives! Assisted us in preordering the IPhone 14 Pro and answered all our questions about the accessories that were compatible. Very friendly and easy to work with. Enjoyable experience unlike many of the visits to AT&T stores.

They were great knowledgeable sales people. Was in and out in a reasonable amount of time. Great experience.

I went there twice in two days to change my phone over from Verizon. The first day they were just some technical issues with my end, so I had to go back again today. The service is great. They're very patient and took the time to make sure everything was done right. I appreciated all their help. I wish I remembered the names of the two people that helped me. They were great!

AT&T needs to provide this store with more resources. The assistant manager, Rachel, was excellent! This location only has one functioning computer which causes delays for processing but that didn't stop Rachel from providing the best customer service, not only to me but to everyone that came in after me and those who were being assisted by other employees. Give her store more attention, AT&T.

The at&t store was awesome. The young lady that help me was trying someone new she was very good at her instructions. She respected me and was able to fix my phone without any trouble. Best help I have had in long time. Thank you Sandra Flynn

The sales associate, Fred, was awesome! He helped upgrade my plan and 2 phones and made it a very smooth transaction. I highly recommend Fred at the South Broadway location as your go to person.

I was helped by associates, Rachel and Kimberly. Both girls were kind and handled my needs well. Very tech savvy and extremely knowledgeable about the issues I was experiencing with my iPhone. I will definitely be back to see them!

Miss E. Peter was terrific! She helped me solve a complicated buy and never got frustrated. They didn't have the phone I wanted so an order was made and she explained all I needed to do to transfer info. Great service!

This is the best AT&T store I’ve been to. I have a business account with AT&T and I’ve never had better service than with Thomas at Broadway. I recommend everyone with a business, small business, or any kind of sole proprietorship business to come into this store and speak to Thomas. Best ever!

First went to the AT&T store next to Target on Nicholasville Rd and there was an hour wait so ran to the one on Harrodsburg Rd and there was not a single person in the store and was waited on as soon as I stepped in the store. I was able to get right in and get a new phone. Morgan was very helpful and patient with all my questions. DON’T GO to the Nicholasville rd location unless you want to wait forever… GO TO Harrodsburg rd location!!!!!

When I arrived I was immediately greeted by a nice young lady, Baesha, who helped me find a case for my new iPhone I had received for Christmas. While browsing, she showed me AT&T's TV packages and actually helped me save over $90 a month by making the switch to Directv! On top of the savings, she gave me a $100 Visa gift card. Her and her coworker, Christian were very informative and made switching services an easy process. I was very happy with the service at this location!

Rachel King, the sales attendant, was awesome! She was patient, kind, and helpful. I also noticed that great she was with the more difficult customers before us. Very happy with her service!