Metro by T-Mobile

Super helpful! Will definitely come back to this store!

This Place Is The Beez Knees!!! Best MetroPCS store in Lansing!!!

Took good care of me

Got done what I needed done

Pay bill

Best place to got Other stores try to rob you this is the real actual Is metro PCS store yea it 3/5 from one of the stores that are not fully officiated with y'all but sell your phones and through your company try to Rob us from getting a new phone call charges $100 for a $70 new plan with switching over a new line so yes I pick three out of five it's for the actual T-Mobile Metro whatever

Man behind counter stayed busy on personal call while trying to handle my issue giving off an attitude the whole time. Kinda ignorant

Ok

This dude should be banished from the MetroPCS world! Continued to talk on the phone, would roll his eyes when I asked questions, continued with his phone conversation (in his native language, apparently). I asked about adding memory he said "Sim card $20.00". My bad, I let him sell me the card for twice it's value. Stay away from this dealer, shoddy customer service. The other dealers are so much better.

Will never shop there again. I went in to buy a temporary phone since i shattered my screen on my zte max pro, i asked to see his used phones and he immediately tries to sell me a new one, i tell him i want a used phone because im not looking to spend much, he keeps trying to sell me other phones and finally i was like "fine! 60 dollars for this white lg out the box". He hands me just the phone, no box no receipt and says your all set. Confused, i left with the phone (oh and he tried to buy my old phone for 15 dollars 😓) less than 30 minutes later i come back, completely unsatisfied with my purchase and he tells me no exchanges or returns. But i haven't had this phone for 30 minutes? I have no recepit or box, he gives me the box and recepit and is completely uncooperative with me, telling me its too bad. I call corporate and they tell me he without my knowledge charged me for an upgrade (which i used a month ago) making it so i couldnt return the phone and his sale was final. I have gone through many phones with metro i know this is not the procedure unless i actually wanted to upgrade. So i go back in and tell him he knows he's wrong for selling me this phone that you give away for free and sell for 39 and selling it to me for 60. He now calls the police on me saying i refuse to leave. He was inconsiderate and selfish in his sale. I will never advise anyone to shop there.

Must be s hectic drive from Muskegon !
Worst service ! Sad ! Will be looking for a cheaper better customer service ! Not texts
from a store that understand you even though the call u before they are even opened !
They smile when they get your $_$$__
Then store opens @1100am ! Good luck !
Toyds Ruck

Bad service don't go to Jimmy very very bad customer service

Asked if something was true that i seen he said no and then hung up on me wish i could give 0 stars