Ulta Beauty

There's so much I liked about the Ulta store in Old Saybrook but most of all it's the customer service.The ladies there are very friendly and knowledgeable. Melanie helped me find exact what I was searching for. Thank you!

My first time shopping at Ulta was excellent!!!!! I love how they have the makeup brand I wear. I was looking for the right shade of foundation to match my skin tone, the staff working there was so helpful and helped me get the perfect shade. Will definitely be going back.

Everyone in this store was SO helpful. Got my eyebrows done by Holly and they came out amazing!! Highly recommended

I got a blowout from Sara F and she did a great job. I have very curly hair that is prone to frizz. She took the time to make sure I liked everything and made some finishing touches. I left with smooth, straight hair that still had volume. Lasted through the 2 days so far! Everyone was so friendly, would definitely recommend

Had my hair curled by McKenzie ** before an event, she did a great job!

I’ve been shopping here for a while but the last two times I’ve been in I have had the best experience working with Lisa. She is so friendly and knowledgeable and has picked out the perfect makeup for me and my skin type.

i never usually leave reviews but i had one of the most caring and best experiences ever today. I am severely allergic to almond oil and i was reading the ingredient list in a product and someone left the lid half way open and it spilled all over my hands so i went up to a worker ( i didn’t get her name) and she brought me to the bathroom to wash my hands and she got me a new basket and disinfected it and the products!!!! so kind and one of the kindest people ever 💖

I had such a great experience my first time going to an Ulta Stylist. Her name is Sara Fox and I highly recommend her. I went in for a trim and accent highlights. I told her that I’ve been thinking about adding some small sections of pastel purple to my hair, but I wasn’t unsure if it would work/look good with my medium blonde hair. Sara reassured me it would absolutely work and she let me add that to my visit. She was always checking in with me so that I was getting exactly what I wanted. I left LOVING my hair. It feels silky soft and so light. The pastel purple adds a little bit of fun I needed. All of the girls there were so friendly and made me feel welcome. They were all excited to see how the purple came out. I’m looking forward to going back the next time I need my hair done. For my accent highlight, purple highlights, wash, deep condition, cut and blow dry my total came to $191. For all that I think it’s worth it.

The staff was beyond helpful. I walked in knowing nothing, and the makeup artist personally walked me to the best products. When she finished, she did the same.

Had a wonderful experience with my stylist, Arielle, she took her time to understand exactly what I was looking for. I walked out of the salon with vibrant hair and feel 10 years younger, I'm so happy and can't wait to schedule my next appointment.

I love the people most of all! From my stylist (Sara-Raye) to the staff I always am greeted with a smile! One of my favorite things about this store is that they always remind me of coupons I may have and specials. Sean who is one of the managers is so polite and very personable. Always a good experience.

I loved my stylist at my last visit. I had visited once in the past before like years ago & it just wasn't the right hairdresser for me personally. My second visit in May '21 was with a new male hairdresser & I can not for the life of me recall his name I am so sorry that's extremely rude of me ugh. But hey, in my defense it was our first encounter after all.
He was very attentive to concerns, made me feel beautiful walking out with healthy, voluminous, lively hair. Was a charm to talk to since as we all know it can be a bit nerve-wrecking the first service with a new hairdresser, or I at least hope I'm not alone! Lol. He actually was generous enough to give me some shampoo/conditioner educating facts. "Chop shop" advice (a.k.a supercuts) that butchered my hair back before the first Ulta visit.

Was by far the most interesting, comfortable & compassionate service I have ever experienced so far in the 24 years I've been on earth.
I do not see him as an option for service anymore & I have never felt so crushed. I really do hope he returns as he did seem to be quite the traveller living the dream life. I truly hope that's what he is continuing to do because people like him deserve it. He put his 100% into my self esteem,
& that my friends..
is an unfortunate rarity.

If I do not see his name eventually I will call for any update on his return. If he does not, I probably won't go back to Ulta for hair services.
My first experience was not & would not be worth $50+ ..

As soon as I walked into the store, the sale staff asked me if they could help me. I was guided to the vegan curly hair products and vegan makeup that I was looking for. There's a great selection of products for every hair type and makeup for every skin tone.

Went to Ulta Old Saybrook this past Saturday. Taylor was very helpful helping me find a great foundation- she also matched my skin tone perfectly. Helped me with other products as well. Very knowledgeable and very nice. Naomi at the brow bar was also great. She did a great job and was helpful about products as well. Overall, very happy with my experience!

I feel like a kid in a candy store every time I go to Ulta beauty. There's always someone they're willing to help you out make suggestions or just help you find what you're looking for. I actually got my eyebrows tinted for the first time, and I'm absolutely thrilled with the results.

I’ve been here many times over the past few years and have dealt with some seriously snarky employees. But the past several months I’ve only had positive experiences at this store. Everyone’s super friendly, helpful, and following all the covid protocols graciously. Also thank you Kylie (spelling?) and the other girls for helping me find my phone in the store!

Holly was fantastic! I’ve been looking for years to find the right place to get my brows done. She was friendly, funny, knowledgeable and made my brows look great! Definitely will be returning regularly!

The hairdressers at this place are the best I've ever seen. They did the most amazing job at dying my hair blue. I'd recommend them to anybody! I'll never go anywhere else.

Great store with awesome customer service. The staff is super helpful but not overbearing! They're so patient and know their products! Special shout out to Melony! Thank you for your assistance and expertise!

The manager and sales associates were so very kind. They were helpful with all my questions and even steered me to best buys for my needs thank you!!