AT&T Store

Oh my goodness, Matthew H is the real deal. He assisted me with getting anew phone when I was very stressed. He had just such a great, professional, easygoing style. Good impression for sure - but still thought well he is in sales so he is just a great salesperson. Then, I went in again trying to ask for him, but an elderly lady beat me to it. I got to listen how he kindly talked through issues she was having along with listening and responding respectfully to her talk about her late husband. You can tell he genuinely views his role as a responsive, caring individual. Give this man a raise!!’ Not a salesperson - a human who genuinely wants to just help people.

AT&T is AWESOME & AMAZING!!!! Great customer service every time I go into the store. I never had to wait very long at all. Someone greets you the moment you walk in. Great service. I LOVE IT!!!! I 🌻 feel valued as a customer. Thank 😊 you AT&T!!!!

Matt was very helpful and understanding of my situation and tried to find different solutions that would benefit me but also not have my bill be outrageous. He explained every step that he did and also explained the difference between the plan I had and what would be cheaper and explained group insurance. In the end I was overall very satisfied with my experience.

We had a terrible experience across town at the new AT&T… but we immediately came to this one and Jared and Shane sat down and took time to help us and explain what we had questions on. They were kind when I showed up angry and upset. I’m thankful for the patience and extra help! Also, Mike was awesome too!

Staffs of AT&T in Jefferson's branch was outstanding! They helped you out even if it's not related to the upgrading of the phone. Particularly Chris/CJ and one of the guy who doesn't have a name tagged but only AT&T 😊 they both are so responsive and polite in all my questions and queries which is so rare nowadays for a representatives! Kudos also for the guy who made sure that we are all taken cared of and not only waiting for nothing!

Overall, I/we had a great experience in this branch! Now I know why my dad chose to go here rather than the other branches near our place. We're from Gravois Mills, MO, a more or less 1.5hrs drive from there. I'm currently enjoying my phone right now! 😊🥳

Thank you guys and more power to all of you, from your upper superiors and to everyone in involved! God bosses and keep it up!!! 🥳👌🏼🥳

Lance was so great to work with, very helpful, very kind and made sure we had everything we needed for our new phones. Can't wait to work with him again! Thanks Lance!!

Matt helped yesterday and was fabulous assisting me getting my dads phone unlocked. Unfortunately I wasn’t an authorized user on the account. I was added and today Kelley assisted me. Within 10 minutes she had reset the IMEI and the phone was accessible! Both in store assistants were extremely patient and helpful. Greatly appreciated! Excellent customer service.

jared and mike were the most helpful respectful and well spoken people to work with!! They made everything so easy! appreciate everything they did !!!

Mike and Jared were fantastic! Mike was patient and got everything set up for me and was a joy to be around. Highly recommend!

Shane was so helpful in choosing a new phone for my dad. Very engaging young man, and knowledgeable in what we needed.

Very good experience, was in and out fast and even got a better deal than I thought I would get on my phone. Jared and Lance were AMAZINGGGG!!!

Bryson was able to solve my phone problem. Fulton had told me it would take an act of god. Thank you Bryson!

Shane and Cristian were the best. Great customer service. Went above and beyond to try and resolve my issue.

Paul is awesome: he helped us and we forgot about the waiting time:)

Your service is excellent! Derrick has allways given us excellent help with every thing we have purchased. We are so pleased with AT&T that we hope to be a customer for many years. Keep up the good work.

At AT&T today My grandchild was asleep in the car and I went inside the door and service was considerate, fast and knowledgeable. Thanks

The lady that helped us was new she was very knowledgeable and made sure everything was correct before we left . I usually had to come back to get something fixed previously. Her personality was spectacular. Very nice
My daughter and I had several different items to address and the lady was very accommodating, professional and didn't act bothered with any of our questions or requests. This sales/customer service rep is a keeper. Because of her I would keep coming back.

Shane was great! He answered all of our questions and helped us get the best deal possible. He was very knowledgeable and helped us through our undecisiveness and confusion. He definitely deserves the recognition!

Mike Turner was professional, informative, helpful, efficient and did a great job for me.

Matt was very helpful and knowledgeable. He helped me preorder an IPhone 15 Pro Max