Costello's Ace Hardware of West Islip

OK... kudos to Ace hardware on Union! Today I took my Knives to be sharpened. My cleaver was my father's from 1950's. So I wasn't to hopeful. OMG cleaver sliced through a tomato like hot knife through butter. It was so reasonably priced $7.00 each knife. I have a few Damascus Japanese knives that I am particular with and the Manager sharpened all with perfection. I will never let them go semi dull again. Head over to Ace hardware. Highly recommend. From dull to delightful sharp.

They have everything! Especially those odd household needs that you can't find in the other places. And the prices are reasonable. What's great is they also help you with purchasing and they give you tips on what and how with The Organized Guy!

Great store!! Go there all the time ! They have everything! Tonight went there with my Grandson and the young man who assisted us was so friendly and took the time to answer his questions. Made him so happy!! Thank you and God Bless You!!

I love this Ace Hardware store! They recently expanded, but they didn't get too big. If they had, it would have been like going to Home Depot or Lowe's, and that would have defeated the reason I prefer Ace Hardware.

I suggest checking out their online specials. They often have great deals on DeWalt tools. I recently bought a DeWalt drill and impact driver set for a fraction of the price I would have paid at Home Depot.

The staff at this Ace Hardware store is also very knowledgeable and helpful. They're always willing to answer my questions and help me find what I need.

Overall, I'm very happy with this Ace Hardware store. It's a great place to find the tools and supplies I need for my home improvement projects.

Great service. Awesome staff.

Staff was very helpful. They didn't have what I needed in stock, even though the website said that they did. The young man helping me tried quite hard to find it, even going so far as to check the top shelves. After several minutes and looking through a couple more aisles, we admitted defeat, but he said that he could order it for me.

He looked it up, put the order through, took my payment, and said they would call me in a few days. He was very knowledgeable and the process was quick and easy. Shopping here has always been a pleasure.

I am a frequent customer and came in today looking for a very specific small bolt and received a very kind welcome and all the help I needed from a salesman named Frank. The value of the sale was about one dollar but the overall value to me as a customer was worth a lot more than that. Thank you for taking the time to take care of me!

Great customer service.

Friendly neighborhood hardware store. Recently expanded..
Very roomy, bright and well stocked.
Great staff, very helpful..

They're always helpful and knowledgeable here. Greatly appreciated!

*** Dana was very personable and super duper helpful. Also, I was greeted at the door bye a young associate passing by on another task. I was happily surprised. It is sad that such interactions are rare. The other workers there seemed relatively content in their goings-on. I would definitely use their services again.

Guys are always helpful and willing to help. New store layout is great too.

Not the biggest Ace hardware around, but they had what I needed. After calling five different Ace stores more local to me, all much larger. Ace in West Islip had what the others were supposed to have in stock. The man behind the counter was fast to help, friendly, and I had my item in literally less than two minutes. Thank You Ace hardware of West Islip....

Very good customer service and a well stocked store! Also very convenient to find what you are looking for.

I was desperate for a grill because I'd forgotten mine. The internet was useless for finding a store that had something in stock. Alyssa at Costello's in West Islip handled my issue like a ROCK STAR. She went and got everything I needed and got it ready for when my kids went to get it from her. SERVICE MATTERS!!! THANK YOU ALYSSA!!!

Well stocked friendly neighborhood store. Good for hard to find hardware at a reasonable price

Whatever u need they basically have and the employees are nice over all when ever I go there it is a good shopping experience ty

Customer service was great, I brought in the part I needed replaced, the staff went to find it and brought it back to the counter, which gave me time to shop holiday lights and decorations.

Love this place. Very nice and helpful staff. Easily can find anything i need

Dave, an AWESOME worker in the store. EVERYONE there is courteous and helpful. Highly recommend the store.