AT&T Store

Awesome customer service!! Drew went above and beyond to help us with the purchase of 2 new phones! We are well pleased with our purchase of the IPhone 15 and Android Z fold!

Jeremy was fantastic. He took the time to explain the issue and how to resolve it should it happen again. He was very knowledgeable and helpful in facilitating the purchase of my new iPhone and installation of internet access.

Nic was great! We had a huge problem and my phone was stolen and Nic was able to help and assist us right away and answered all of our questions and even stayed two hours after the store closed to help us finish setting up our phones! Jeremy was there too helping answer our questions, and what not. Great service! Hope you enjoy your crockpot dinner that night Nic!

We had great service. Walked right in and was greeted by Richard. He helped me with my upgrade and explained all of my possible options!

Went over my account and helped me get the best deal possible
Very helpful had no wait good job on the customer service 👍

Tyler was amazing and very professional. He helped me pick out the perfect device and then proceeded to help me transfer my information! FANTASTIC!

Jeremy is awesome! He was able to help me quickly and easily after I lost my phone on the Lightning Rod ride at Dollywood 🤦🏻‍♀ Highly recommended going to see him if you need any help!

We were upgrading our phones and Tyler was very nice and helpful! Would recommend him and this site to anyone!

Kaylee and Ashley were spectacular. I came on a Saturday and asked questions and they quickly gave me all the information. When I cam back, they remembered me and helped me as efficiently as they could with as busy as they were. I have never felt more comfortable at an AT&T store as I did with them. I will most certainly be coming back to these two wonderful ladies.

The staff here is so friendly and the manager, Selena, was absolutely amazing!

Selena was awesome! She stayed 2 hours after closing to ensure that my account was active. The next day she contacted me to make sure my service was to my expectation. Selena represented the company in a friendly and professional way. Best customer service experience that I have experienced in a long time! I left the store with service for my entire family. Good job Selena!!

I had an amazing experience! I needed help with getting my tablet fixed, and I wanted an Apple Watch badly. Tyler was the amazing and super nice employee who helped me out today! I definitely definitely recommend him!

You have an agent name, Tyler at your Sevierville store. I stopped in with a question about my iPhone, and he was extremely helpful, polite and competent. Recommend him highly as an agent in the store. He will give the customers a great service for your company.

Thank you very much Tyler for your help this morning

Went in for help with my phone and Tyler immediately greeted us and offered to help. He was very professional and helpful. He fixed my phone and assisted us with purchasing phone accessories and even helped putting the screen protector on our phones for us. Very nice young man I would definitely return with my next phone purchase

Jeremy W. Helped us at the Sevierville location and he was ABSOLUTELY amazing. His knowledge and customer service saved this customer because I was ready to switch phone companies. Give him a 10

Some of the greatest staff! Tyler is the most hard working guy I have ever met! Make sure you pick him for all your phone and service needs! He is the BEST!!! (Good lookin' too!) 😍

Tyler helped me. He deserves a raise he will help you wgen other people won't.

Me and my husband came in to upgrade our phones and we worked with Tyler. He was simply fantastic and we recommend working with him if you have the opportunity! Thanks for everything

Tyler is the best!!! He helped me two days this week! Bought new phones. He helped transfer info and demo how to use it. Has a very friendly and helpful personality! Will be back to see him again!!

We came to the sevierville store today because my daughter erased my phone. Tyler helped us get everything straightened out. His level of courtesy and customer care is uncomparable! Highly recommend asking for Tyler