Farmers Insurance - William Bradley

Will is an awesome agent. Very knowledgeable, and great at making everything very easy to understand. I recommend him to anyone!

Will has been instrumental in getting us set up with our insurance coverage needs. Highly recommended!

Jacob was very easy to work with, he was persistent, but not pushy.

Excellent customer service! Great for all your insurance needs!

Giving 2 stars because my problem is not with Farmers insurance itself, but this particular agents lack of follow up and professionalism. If you promise your customer a call back, you call them back. If you promise you’re going to look into something, then you do so. Failure to communicate and keep promises lost a customer today.

Called on April 22nd to cancel insurance policy,followed up on April 1st, never got a phone call back.
Sent emails on April 3rd, still have not heard a word.
Horrible customer service,had to call both insurance carriers myself and could not cancel retroactive for March 22nd since insurance agent didn't do anything.
Very unhappy and do not recommend this agency.
Still thinking about filing complaint with Arkansas Insurance Department,unreal!!!!