Gerber Collision & Glass - Farmington

I hit a deer in my Kia. My car was not functioning and Gerber sent a wrecker to retrieve my Kia from my driveway. And went to compile an estimate for my insurance company.

Great service! The staff at Farmington was extremely professional and ensured everything flowed smoothly for me. From calling Enterprise for confirmation to pick me up and notifying me every step of the way, the staff planned every step of the process. The guys in the back also did a great job fixing my car. My car has never looked cleaner either. Thank you so much!

NWA Collision Center is awesome. I would highly recommend them and I would certainly use their services again. I had extensive front end work done on my Subaru and after the repairs - it looks brand new. In addition to the repair being perfect, they washed and cleaned out the inside of my car. It looked like it just came off the showroom floor when I picked it up. The staff at the front desk is very friendly, polite and professional. I received frequent updates on the status of my car repairs. This is a great company to do business with! Thank you!!

Both times that I've gotten my car repaired here, everyone has been so friendly and helpful! My car looks good as new when I get it back. They are very knowledgeable, willing to answer any questions, and will even make it easy to get and return a rental car if needed. They're some of the nicest people in Arkansas and do great work!

I cannot say enough good things about this place! Everyone is so nice and professional. We have used them 3 times (twice on 1 car). Every time they have gone over the top with customer service. We brought 2 cars in for hail damage and 1 had an 1/8 of a tank of gas when we dropped it off. When we picked it up, the tank was full! Their work is fantastic! NWA Collision is the best, by far!

Not that anyone wants to have to find a collision center, but if you do, they are phenomenal. From the initial call to schedule an estimate, to picking up our car, everyone was very friendly, professional and extremely proactive with ensuring we knew exactly what to expect and when. The quality of the job was incredible and our car looked as good as the day we bought it, both inside and out!

Brought my Ford F-150 truck in for body work. The finished the job in less time than estimated it would take. The staff was professional and I enjoyed the consistent updates on the progress of the work. Their quote on the work was competitive with many other quotes I got on the work and in the end I got more work done at a higher quality for a lower price than many other body shops in town. In addition the cleaned my truck inside and out. I was more than happy with the quality of the work and the service and will not bring my vehicles anywhere else in NW Arkansas.

They began repairs immediately on my Ford Edge, as the rear hatch could not be opened. They communicated with me regarding more extensive damages found upon inspection, wanting everything to be repaired perfectly for safety reasons. I received updated emails throughout the process. Everyone was so nice! I highly recommend Northwest Arkansas Collision Center!

I had a tree fall on my car and caused some serious damage to my car. They had it fixed and looked better than before the tree incident. I have to say my car has never looked so good (inside and out). You guys do a better job than the Land Rover Dealership. The customer service and quality of work they do is absolutely impeccable. I highly recommend using them.

If I need any work done in the future, I will definitely go here! They were so nice and patient. They took the time to explain things to me and answer any and all questions I had when they didn't have to. It's hard to find a mechanic that really wants what's best for you and not just what's best for their pocketbook. They are incredibly professional and honest and caring and kind......the list just goes on and on. Thank you for being not only a great mechanic, but for being a great person too.

NWA Collision Center -Farmington has impeccable customer service and quality workmanship. I had a deer hit me for the first time and it did some damage to the front of my car. I called NWA Collision Center and They got me in ( took a month for the appointment ) and covered the arrangements to have my rental car ready at their location for when I dropped my car off. They worked with my insurance company’s adjuster directly on repairs and cost . They kept me up-to-date on the progress and Date of completion. I didn’t have to worry about anything, they did it all. Their location is very clean and Very Well organized! I recommend them highly and I will definitely use them for any future repairs. Hopefully, I won’t need any, knock on wood.

I have to say, in 40 years of driving a vehicle (and one to two small accidents) this was the best repair experience I have ever had.

NWA Collision Center was friendly, professional, transparent and communicative in every step. I got calls from Sarah, great results from Brandon on the initial estimate and working with the insurance company, text messages - it was all great.

Fast in, dealt with, truck was beautiful when I picked it up - clean inside and out.

But here is the deal - it is their focus on detail. In the fender bender I had, my front Razorback license plate was broken. When I picked up my truck, they had replaced the license plate with a new one, exactly like the old one. Yes, it was a small touch. But they did everything to make sure my truck came back to me looking better than it was before.

I highly recommend this team. great customer service and just great work!

Initially, I went to three separate body shops for estimates to repair my 2018 Nissan Rogue. What impressed me most about Northwest Arkansas Collision Center was their friendliness and excellent customer service. Although they were not the cheapest of three estimates I received, I still used them because they were thorough with my repair estimate and they provided amazing customer service. Northwest Arkansas Collision Center stayed in constant communication during my repair work and I could not be more satisfied with my Rogue. It looks good as new. Would definitely use again!

I was recently rear ended and the thought of dealing with the headache of the insurance companies was over whelming. I did not have to worry about anything including arranging a rental car. When I got my car back they even cleaned it inside and out. Very Very pleased with the personal and their work. They have the top notch service and quality work.

I had to get some work done after my wife backed into a tree. I am insured with USAA and they recommended NWA Collision Center. The staff was very nice and explained the entire process. The facilities were very clean. I took my car in on a Monday for what was scheduled to be a 4 day project, but they were finished on Tuesday afternoon! The work was excellent, the paint job was perfect, and they even detailed the inside of my car along with washing the outside. It was a great experience and I would highly recommend them to a friend. Ask for Damon Wetzel! He was the most helpful person!

I agree. Northwest Arkansas Collision Center was awesome. I was having insurance issues and another local collision center did not work with the insurance company. However, David at NWA Collision Center was great. He got the insurance issues worked out. He also was very responsive to my communications and had great customer service skills. Paint job was great and they did detail the car (wash outside, vacuum inside, clean the dash). I am very pleased with their work and highly recommend them.

Never been more impressed with a company before. Dropped my car of tuesday for a new bumper and paint and it was done Thursday afternoon and was flawless. Not only that but the vacuumed and cleaned my car even the trunk! I would recommend any one going to them for repairs!

Have used NWA Collision for work vehicles and personally. I trust them completely. They do a great job each time and I never have to worry. The staff is great too. If you love your vehicle trust it to the best!

We hit a couple deer three weeks ago with our Mazda 3 and it looks better than new now. Everything was handled quickly and professionally. They worked with the car insurance and updated us along the way. Definitely recommend NWA collision center!

I am beyond happy with this company. My wife was in an unfortunate accident recently and the work was assigned to Gerber. From day 1, they were professional and walked her through the process step by step. They even kept her updated daily on the progress and the time it would be completed. The repair work looks like new! Highly recommend them.