Commercial Tire

Very friendly kind and helpful service. I ordered all 4 new tires and got them mounted and balanced. I needed a ride back to work while they had my car was not an issue, they got it done very quickly. Great job will continue to keep coming back for future services.

Bearing on my trailer got bad and I stopped here to have it replaced. It took only about an hour (including parts delivery time) to have it fixed. Now I’m back on track with a repacked axle.
Would definitely recommend this shop.

This place has been absolutely amazing to me. They have done quite a bit of work on my vehicle and have always been cost effective. I will continue going here for all my mechanical needs that they can fix for me

They switch My tires every Spring and Fall for free. They take good care of Me. Their Customer Service is Outstanding.

We were on a multi state road trip, and our emergency brakes wouldn't release. We were totally given first class service with no appointment, they got us right in, fixed the problem and wouldnt take any money. Everything about this shop was tops, from the friendly staff, the immaculate restrooms, the comfy waiting area and the steller mechanics!
This is where you want to have your vehicle serviced, thanks!

Dear commercial tires,
I know how important customer service is to an organization such as yours. This letter is to commend commercial tire staff in LaGrande Orogon. The team is an example of an tire technicians manager, attendance clerk, who gives exceptional customer service. Commercial tires continues to have my business thanks in great part to the service given by entire staff.
Gratefully, Roy

Received service for my vehicle in a timely manner. Service rep was knowledgeable to obtain service needed for my car.

These folks are amazing.
I have had the best experience with them. Very respectful understanding and never trying to sell you the “best” thing.
Just doing their job and serving you the best way they can.
Thank you Marcus and Team! 🙌

I commute along this road twice a week. It was a matter of time to find myself in a situation of mechanical duress. Once it occurred I knew roadside assistance would have me cared for in terms of getting off the road, however I had no clue where I would take my vehicle in La Grande. I just Google searched a mechanic and they popped up number one, I had an account with them in Boise and the issue was a wheel bearing and more. I felt some relief at know I would have a company that I knew that I could call. They did a phenomenal job, I paid a fair price on the work performed and they turned a bad situation into a beneficial one. I am forever grateful to this company and the La Grande staff. Excellent form.

I've used Commercial in La Grande for a few years now and have no complaints. I'm so thankful that I purchased my tires from here. Today my tire blew out on the freeway and they came to my rescue. Thank you for saving me and my 5 year-old from being stranded. Three OSP passed me, where they know there isn't any cell service and none of them stopped to see if I needed help. I had no choice but to drive on a flat for a few miles. So who you gonna call? not the police! Call Commercial, they will treat you right!

Always friendly and very helpful. Wouldn't go anywhere else !! Prices are great too !!

Great people, excellent service! Would recommend highly!

Hit something on the road and put holes in 2 of my semi trailer tires. Parked on the pad and they quickly found the issue. Unfortunately couldn't repaid due to the size and locations of the punctures. 2 new tires installed and back on the road!

The service is second to none! I have 100% confidence in the team at the LaGrande, OR Commercial Tire team!!

We originally went to the Baker City location for Commercial Tire, everything was going well and we then brought our car in for the normal tire rotation and oil change. They did not complete the tire rotation, we then had an issue with the tires not even a year after having them two of the tires needed to be replaced, with the car being all wheel drive you cannot just replace two, you have replace all four. Because we did not complete the tire rotation the manager communicated to us they would not honor the warranty because we did not complete the required tire rotations.
We went back to the Baker City location and tried to deal with the manager there. This was not a pleasant experience what so ever. After being ignored for over two weeks we called to get it resolved to find out the manager who we had been dealing with was fishing. At that point I was to say the least a little upset, I called and ranted to the Commercial Tire in La Grande. From the second someone picked up that phone we were heard and they were apologetic for what Baker City's store did. Customer service, top notch, the gentleman let me rant, explain my situation, rant some more, discuss options, rant even some more. I scheduled an appointment to get it completed, we went in, they completed the work and did not charge us anything. This manager called corporate to get it resolved for us, hands down this was above & beyond what we expected. La Grande's location is the only place I will go now. The customer service at this store from answering the phone, to speaking with one of the mechanics to the manager were TOP NOTCH and I don't have the words to properly show them how grateful we were, they went above and beyond and I would never go anywhere else!!! THANK YOU!!!!!

Great service, super friendly and super fast.

On a road trip and ended up gettin a small puncture on our vans sidewall, pulled in there as a walk-in and they had us fixed up in 15mins. Super friendly staff and excellent service.

This franchise in La Grande has a great team!

Great, free flat tire repair service!

The best customer service I have seen, and I have worked in hospitality for many years. I wasn't treated like a business patron. I was treated like a valued member of the community. I limped in with a flat tire and finances were a concern to me at the time. I left with a fixed tire at no cost to me. I say again, I left with a fixed tire at no cost to me. Commercial Tire is my company.