Aubuchon Hardware

As always Aubuchon Hardware in Franklin had exactly what I needed. A snowstorm was forecast and I needed new quality snow shovels. A good selection was readily available. The store staff are always friendly and most helpful. A well run business which is a credit to the store manager. Once again I leave Aubuchon Hardware very satisfied!

I love this place. Reminds me of the old school hardware stores where you can get personalized experience when you walk in. They are always helpful when I have questions and they have just about everything I need.

Excellent paint department with knowledgeable team to help with special projects. I drive an hour to get here but it’s worth it. Mechelle is a problem solver.

This place is better than most of the bigger hardware stores in my area, I usually drive out of the way to go there.

Their Customer service is great in my opinion, they go above and beyond to try to help you.

Associate was quick to greet me upon entry to the store. asked if he could help to which I replied what I was looking to purchase. he showed me the display at the front of the store yet it did not have the one I was looking for so he proceeded to bring me to aisle that had the remainder of the inventory. I wanted 2 cans 50% Gas /Oil yet there was only one of the brand I was looking for. The associate then proceeded to show me a alternative product which had the same ratio I was looking for. Just as a additional, the associate tried to add on to the sale by suggesting leaf bags which I was pleased he did so even though I did not need them. Experience with this associate was awesome

My order was ready to pick up the next day. I ordered pretty late in the day so I was expecting that. Got an email and went down to pick it up. Very easy. Love that.

THANK YOU to the register guy who steered me to a much better deal on Suet cakes than the one I got to the register with!!! He saved me over $12! Great store!!!

I absolutely love my local Aubuchon! It's so convenient being next to the grocery store and then I don't have to Drive to Home Depot. The paint guy is amazing and very knowlegable. He and the manager have been there since I moved to Franklin 16 years ago. I am always acknowledged with a friendy smile and just love how they know who I am when I walk into their store. Always so helpful! Went in to purchase a leaf blower the other day and had no clue which one to get. I couldn't believe how friendly the staff was assisting me to pick the right one out. Came home tried it out and it was the best! Shop local my friends!

I already filled out the survey that came to me through text, but decided to do a little extra and give a review everyone can see. I picked up my order yesterday and received amazing customer service. It was the day after Christmas and I know employees there probably didn’t even want to be there, yet the two young guys that helped me were polite and friendly. One even carried the soil out to my car without me asking. Thanks again for the great service! Wish I knew their names 😊

I enjoy shopping hear. The staff is helpful and family. They have never failed me on my quest for items Will continue to shop here for my hardware needs.

Ordered online and pick up was quick and easy. Great customer service from the young man who helped load my car.

I've been to this store several times, and I am always so impressed! Everyone is incredibly kind, knowledgeable, and helpful. Whenever I go to the larger, commercial hardware stores, I always find myself feeling overwhelmed or getting lost. Never once have I had that feeling or experience here! You can tell that the store is pretty much one big family (shout out to Mechelle, the store manager/store mom), and they make you feel like you're part of that family, too. Keep it up, team!

We are new to the area [Franklin], and felt welcomed at the Franklin Aubuchon Hardware. Ordered online...it was user friendly, went for pick-up and everything went well. Quality item, friendly and professional service. We will surely be purchasing at Aubuchon regularly.

Paul did an excellent job at helping me find the product I neeeded and cashed me out at the register closest to my car. Can't ask for better service than that!

All the employees are friendly & always offers help.

The new store is awesome! Nice to have the decorating center and hardware store together under one roof. The staff is great...very helpful when looking for that little piece that can't be found elsewhere. I've shopped at Aubuchon for twenty years. Very convenient and fair priced.

A great store in a convenient location. Staff is friendly and helpful and will find just what you need. The selection is great for a store of this size, and unless you're doing a big construction project it'll have almost everything you need that the big stores have to offer, but without having to wander aisles for hours.

Nice and clean store. There's a man named Cory that works there and is awesome at his job. He was the only one that could paint match a color that no one else could. Cory is a huge asset to the your company. Thank you Cory for making it possible to have a color i thought was impossible to have.

Eddy helped my wife find exactly what she was looking for. He has top notched customer service helpfulness.
We have spent a lot of time and money at this Hardware Store.

Just A great store, theirs a quiet tall cashier and he is just the best. Always knows where to find items and is super nice. Love the store has everything you need.