AutoZone Auto Parts

Fantastic experience! Super friendly and helpful staff and overall a fun vibe. Very refreshing to interact with people who are genuinely enjoying life while they’re at work. Got everything I needed and a discount as well.

Staff were super helpful thanks again

Easy shopping in the store and online. Never an issue and the staff are helpful.

Super helpful- great customer service from all the staff members. Kelvin was especially helpful in purchasing a new battery!

Every one is polite holiday music playing very friendly

Was heading home to New Hampshire from a camping trip in New York and my check engine light came on. Geo helped us and was super friendly and knowledgeable! He knew exactly what the issue was and what to do! Thanks again! You helped tremendously and I hope Auto Zone knows what a great employee you are!!!

I’m in town on an interview and blew my upper radiator hose. Anthony was super perky and helpful with my headlamp. He got me just what I needed, and fast. Geo let me borrow his personal flashlight and umbrella to diagnose the problem! These guys are great. I had to stop what I was doing right away just to leave a comment and say how much I appreciated the help, in the dark, while it’s raining, and I’m from out of town. Xo

I visited the store and a very hospitable lady the name Xiomara was the only one able to help me. I ask for help to buy some screws and nuts that fit my marking lights. She was so helpful that she was able to wait for me to exchange my light out and bring the exactly part. I went to the store today and she remembered me and came to say hello and offered her help. I m a major in Hospitality Tourism Management from UMass, Amherts, and this was an exemplary case to show to students how to be successful in the customer service area. Please give her hat off because people like her is what Auto-zone needs to keep loyal and new customers come back to that branch. I might only purchase few screw but she treated me as any good customer that was buying a lot. Doesn’t matter how much $$ you spend in the store but treat all customers nicely and help them in the store. I also, purchased another items that Xiomara recommended me. Thank you Xiomara for the great customer service that you provided me.

Good prices and excellent customer service

Everything is expensive now, but they used to have good prices 😂

Thank you Alex!!!! My battery went to s&$@ so I had to find a place to get a battery ASAP and get it into my car. One phone call, and they were great about checking for the product needed and giving me estimates, but also gave me suggestions as to what else the problem might be (btw, it was definitely the battery). They told me to pop in, at 6:44, and they’d install the new battery for me, no worries. And it was a free install. AND - Alex was done before I even finished the survey online. I can take one item of stress of my list. This particular store really is great, I can’t express how comfortable I felt with their friendly crew. Thanks again!!!

Amanda, don't know her last name but she's blonde, long hair, working today, she was so helpful! My car would not turn over, I know I needed a new battery. She came out, tested my battery, and put a new one in without hesitation. Super nice, personable, and great customer service. Would recommend people to this place soley based on my experience here. Great job Amanda!

Really helpful and quick to help, thank you!

We had great service. A nice young lady struggling to change our head lights is appreciated.
Tipping is optional. I'm a big tipper!

The managers Abraham and Jesus were very helpful today they went above and beyond to make sure I was a satisfied costumer

Amanda from AUTO ZONE store 5146 IN HOLYOKE MA, is an amazing employee she’s always there for me and always goes the extra mile to get me whatever it is that I need for my vehicles. I’m so grateful for all the services she has provided to me and my twin sons. She is an Educated and very knowledgeable woman who is wonderful and very pleasant to work with. Thank you Amanda for all the great work that you do and for never letting me down.
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Amanda went above and beyond when I went in to purchase a battery. I was told at the car dealership that my Santa Fe had a bad battery and they couldn't do a diagnosis unless I bought a new battery first. Amanda did multiple tests on the battery and advised me that my battery wasn't bad. She could have sold me a battery, but she didn't, because she knew I didn't need one. She even took a picture of the test result for me.
Exceptional customer service ! I would recommend them to friends and family for any / all auto parts and advice needed.

Employee was very helpful since we walked in. Prompt and courteous service.

Amanda from Holyoke Auto Zone gave exceptional customer service. She really saved the day for me like a super hero. I recommend you request her and for any districts looking for a manager she is the one.

I went to this place to get some wind shield wipers and Jesus Olavarria helped me put them on and he was very kind and respectful. I’m glad he was able to assist me. Very good employee and good worker.