Baldini Plumbing & H.V.A.C., LLC

Our entire heating system needed to be replaced. We also wanted to switch from Oil to gas . I reached out to Baldini Plumbing for a quote, explaining that we needed an entire new system and were without heat, thankfully it is October, but the nights are getting cold! I found their pricing to be fair, Rob was transparent and very informative . They scheduled the install within 10 days. Ryan and Keven showed up exactly on time, were informative, professional, friendly and extremely hard working. Also a plus that they like dogs

I would not hesitate to hire this company for any plumbing and heating needs

I had my oil furnace stop working on a Saturday morning. I called an oil burner company I had used for more than 20 years tell me maybe Monday afternoon they could come out. I called Baldini Plumbing at 9:00 am on a Saturday based on a friend’s recommendation. They said they would be to me between 12:00 - 2:00 pm that day. 1:00 pm Nick and his apprentice showed up. Their work truck was meticulously clean and organized ( always a good sign). My boiler control unit had failed and they installed a new one quickly. I would highly recommend Baldini Plumbing.

A neighbor recommended Baldini when we asked for companies that service the Viessmann brand of boilers since the company we previously used was not available for weeks. Baldini was available within a week and Tim, our technician, was on time, friendly, efficient, professional and knowledgeable. They were also very reasonably priced for a service/tune-up visit.

Our gas furnace stopped working in the middle of a deep freeze. We had a quote within a day, they even expedited our install for within a week. Everyone we interacted with from sales to install were responsive and knowledgeable. Our technicians were hard workers and very personable.

I’ve used Baldini for years! Every time the repair or install is done timely and professional. Once again they delivered - here is my new tankless water heater! Thanks to Rob, Nick, Kyle, Chris and Ryan!

I use Baldini for both the apartment complex I work at and for my own home. They are incredibly professional and responsive. They have come out in subzero temperatures to help me restore heat to 16 apartments. When I lost my hot water tank at home they had it replaced that day. I highly recommend them.

Fantastic service! My boiler went down it needed to be replaced ASAP as we had very cold temperatures expected and a snow storm coming. They dropped off electric heaters for us and replaced it within two days of coming to diagnose it. Kyle was the technician who installed a new Viessmann combi boiler and kept us updated throughout the process. Highly recommend.

Both times they have restored my heat for half of what I expected. They are timely, helpful, and efficient. I will be a customer for as long as I live in this area. Thank you Tim for your professionalism!

These guys are the best! Super fast to respond and fast service last minute!

Dec 24 update: came out in an hour to fix something that another company told me would cost 8-20k to take care of. Love the honesty!

My 6 week old water heater stopped working. After a day on the phone with tech support at Rheem(very helpful) they sent me a replacement part. Reached out to Baldini after being referred and they immediately responded. When the parts came they were there in 30 minutes and completed the job in about 25 minutes. very helpful and courteous with a reasonable price.
Give them a try - I recommend.

These guys are phenomenal. I use them for both plumbing and HVAC at the apartment complex I work at and they’re a diamond in the rough. Their HVAC guy Tim, plumber Nick, service manager Josh and owner Rob are all phenomenal. I’m sure all the employees are great but these are the guys I work with and can accurately speak to. All are absolute wizards in their respective trade/role to the company, knowledgable and experienced like you wouldn’t believe. If you need plumbing or HVAC work done I would urge you to not even consider another company. These guys are the absolute gold standard at what they do and anybody who utilizes their service I can almost guarantee you’d agree

We purchase our home in Groveland in Oct and it came with baseboard forced hot water heat run by oil. We had Baldini Plumbing out to convert the system to a ducted gas furnace with AC.

I can't say enough good things about the team! The office helped me coordinate with Mass Save Heat so my husband and I could get a 0% loan for this conversion, which helped our family immensely. Within two weeks we had a brand new tankless Navien hot water heater, new duct work, new Carrier furnace, and new AC compressor. The heat has already been wonderful this past week, and I cannot wait to indulge in central AC next summer!

We were picky about vent placement, and our master bedroom addition proved quite tricky for running duct work. The team came up with a creative approach of going through the attic and sneaking through the existing garage to get into our bedroom ceiling. They did not shy away from extra work to make sure we were happy.

They were professional, kind, and efficient. My kids were home from school for a couple of holidays during the install and the guys always took the time to chat with them, offer first bumps, and even act 'scared' when my 6 year old shared his jack in the box, something he still talks about.

10/10 would recommend Baldini for any plumbing or heating needs. Thanks Rob, Chris, Ethan and the whole team!!

We hired Baldini Plumbing to replace our boiler. From the moment I filled out their online form, their responsiveness was excellent. I heard from Rob, the owner, the next morning and he walked me through the entire process, including securing a Mass Save Heat Loan and qualifying for a rebate. I am beyond appreciative of their professionalism,
prompt responses, follow through, and help with my many questions
along the way. We are so impressed with Baldini are thankful to do
business with them. Highly recommend!

Baldini is one of those rare companies whose employees professionalism, commitment to high quality work, and responsive customer service make them a real pleasure to work with. Kyle and Jack removed our old oil fired boiler and installed a new high-efficiency gas heating system and it went smoothly from start to finish.

I actually didn’t end up using them on my most recent heating/plumbing request but felt the need to write a review based on Josh and Rob’s professionalism, and responsiveness. I have used them before and I would recommend them to anyone.

After our oil furnace and AC condenser died after 25+ years, we switched from oil to high efficiency gas. I got 5 estimates. Baldini Plumbing wasn't the lowest proposal but Rob's thorough and detailed estimate, knowledgeable assessment and personable manner tipped the scales. The installation crew of Chris, Ethan and Justin were professional, polite and capable craftsmen. They worked hard and efficiently and willingly answered all of my questions. I am very happy with the results and would highly recommend Baldini Plumbing..
(And during this time of Covid, they all showed up wearing masks.)

My wife and I just bought a house and have had a lot of difficulty getting the rooms to heat properly (downstairs ~55, upstairs baby's room ~90 degrees). We had tried getting the company who installed the system and maintained it for the previous owners to come troubleshoot, but every attempt was less than pleasant.

Between having to explain the problem on the phone several times, being spoken down to because we had "too much heat while others don't have any", and the general shortness when we would call back to inquire whether a technician would be coming out on the day agreed on (having stayed home from work to meet with them), we had a really bad first impression. Also, we got sick of them reiterating (more than anything else) that "it'll be $125 for a technician whether they stay an hour or five minutes." That being their most important point on the phone was ridiculous.

We had called Baldini during that period and scheduled an appointment for several weeks out (their first available), mostly because we were trying to figure out who, as new homeowners, we wanted to establish a relationship with. Today, though, we called back and explained that it was getting hard to handle (we needed to either leave our thermostats off during freezing lows or risk overheating our baby as she slept) and they said they would try to send a technician out. They didn't talk down to us (during any phone call), they were friendly, and they took us seriously.

Also, two technicians did, in fact, show up today, and from the moment they came in we knew we made the right decision. They were very patient, despite me asking them to explain the same thing several times, and they diagnosed several issues - one of which they could fix immediately and the other which would require re-piping a radiator to a different thermostat. In the meantime, they told us how to best operate the badly-piped system to keep our daughter's room to a temperature that isn't dangerous while also keeping pipes from freezing.

We didn't expect them to show up, given that a lot of people are without heat right now (and are obviously a higher priority), but for them to (1) fit us in on the way from another service call, and (2) spend a full hour with us instead of 5 minutes so they could make another call both speak to their quality of service.

We are absolutely sticking with Baldini in the future!

Our furnace was on its last legs, running on fumes, Carbon Dioxide fumes to be exact. When I called Baldini Plumbing, their office manager Josh was very responsive. I told him the problem and he assured me that they would have a technician out in the early afternoon. Joe arrived promptly at 1pm (less than 2 hours after my call) and found that we had dangerously high carbon dioxide readings in our basement, which was also starting to make its way up to our 1st floor, as our furnace was dying. Within the next hour, Rob Baldini (the owner) was at our home and quoted me a reasonable price to get a new high efficiency boiler and water heater which I agreed to and the very next morning, Kyle and Josè arrived to start working on the removal and install of the new system. They arrived even earlier than normal business hours to get started, which was quite impressive. They were both very personable and did a fabulous job keeping me updated on progress. Our new outstanding system was installed and up in running in less than 48 hours from the time we agreed upon the proposal price. Baldini plumbing is a life saver (literally), they made us a priority (even though this was the first time I ever contacted them as we are new to the area), they were responsive in every aspect of the process and I couldn’t have asked for better service all around. At the end of each day, the work area was spotless. They even brought us multiple space heaters to use on the cold winter nights that we had to go without heat while the install took place. I couldn’t have asked for a better response and was very impressed from beginning to end. It’s a no-brainer, Baldini is very professional with exceptional touches. Thank you so much Baldini Plumbing, your whole team has made us feel like family, so now you have a life long client who would recommend you to anyone and everyone who needs any kind of HVAC service (with a smile). Thank you all!!

The best! I wouldn't call any other company. Rob and his whole crew are great. Kyle just installed a tank-less water heater in my house. He was nice and very thorough ! All his employees are wonderful. Our tank failed and we had no hot water. They had us back up and running in no time. Been using them for 5 years and I cant say enough about this company. 5 stars hands down!

Excellent work! We've had them do annual maintenance as well as a complete rebuild of our furnace, and hot water system. Rob and his team were very professional and did an amazing job explaining all the steps and how they would be designing and installing our new system. The work was completed on time and the craftsmanship was evident.