Baskin's Ace Hardware

Best hardware store and staff. Things you need large and small. Always available, helpful and friendly. Knowledgeable skilled paint staff. Go there.

Went in to repair a split pipe and cartridge on an outdoor shower and the staff was dead on in telling me what i needed...I thought I knew what I needed but they steered me in a less stressful,more efficient direction with the repair. This is why places like ACE will differentiate themselves from large box stores . Real people that know their stuff, know the areas that they work and that are patient with the customer in giving solid advice.

The guys really helped me pull the food truck together! Too many trips in the last month to count, but each and every time I got the help I needed. Big thanks to Jim for helping with the gas fittings!

Ace customer service at this ACE Hardware store. Good old days of friendly, professional, knowledgeable people who REALLY want you to be a customer for life. Old school... Like beaming back to a time when store personnel weren't on TikTok or staring into a smartphone. Plenty of parking too! Yes to Baskin's!

So nice!!! I went in 5 minutes before closing and although everyone was carrying things in getting ready to close, someone took the time to help me find a kind of pain in the butt item. This silly item is only valued at 75 cents, but it didn’t matter, they kindly helped me and were not rushing me out or annoyed. This truly is the place for the helpful hardware man! Thank you!

This is really an incredible hardware store! The staff is super helpful and they carry an extensive range of products. I've been able to find things here that I was unable to find at other local hardware stores. Will definitely be back here again soon and looking forward to it

Have to say that I really appreciate the customer service at Baskin’s Ace Hardware. I recently moved to Orleans and have been in the shop a lot! I have gotten great paint advice, great help with finding the right tool and, on a couple of occasions, no questions asked replacement of a defective product. There is a real family vibe in the store. I grew up in my own dad’s auto parts store and I appreciate seeing their kids learning the trade. Thank you Baskin’s for helping me get settled in town. You have earned my loyalty as a customer.

Went in a bought a chain saw. Jim was great help and walked me thru everything I needed to know. He was great and so helpful. I was worried about buying one but after talking to Jim I was comfortable and cutting wood in no time. Thank you!!!!

What a hardware store should be. Good old fashioned customer service and friendly smiles.

Sean was so incredibly helpful to me! I am a woman that is clearly not comfortable or familiar about Interior painting?! Sean was so patient and nice to me and told me everything was gonna be OK. He even encouraged me that it won’t be that bad and I can do it. I really appreciated the kind words in my emotional state at that moment Lol. Also he was very nice to grab all the items that I needed before hand to save me any further frustration with looking for items I was not familiar with. Thanks again Sean! Keep up the great work and I really appreciate the stellar customer service! -Angie

Best store with best employees
Bar Nun!

This is a great "old school" hardware store. The staff is unfailingly helpful and polite. The space is tight but impeccably maintained: great selection, well-merchandised in a clean, uncluttered space.

Bought a 4x8 sheet of plywood to play beer dye with the guys.. worked well. Great lumber selection

Helpful staff, lots of parts, fasteners, paint, and other hardware products. Very well stocked for a convenient small hardware store in town.

Friendly and knowledgeable staff and a store packed to the rafters with just about everything a modern hardware store carries. Rarely come away empty handed.

Go to hardware store with great staff, fantastic selection.

Very helpful in locating whatever you are searching for. They are kind and have a great sense of humor when asking even the craziest question (s).

Good team and a personal approach to business and helping out! Jim, Ray, Doug, and the others are great to work with!

Excellent customer service- the staff went the mile on a return and partial refund recently and made the experience painless

The staff is very helpful and knowledgeable, they are more than willing to help you find whatever you need to complete your project.