U.S. Bank ATM - Reynolds Road Meijer

I always have a positive experience here. Everyone is very friendly and my banking needs are met quickly.

We called today, spoke to a man who answered the phone about opening a business account for medical practice. I was put hold, then another man answered and said he's never heard of the type of lock box (not the ones you lock items in) but the ones you receive mail in from insurances (central bank has this), the payments are mailed to the bank and from there put into business account. He said he's never heard of such a thing, sent me somewhere else that put me through the automated questions again. Useless. You lost a multi million dollar a year account. 👏
FYI, Google search "bank lockbox". The definition will educate your staff.

Travis the manager is extremely rude. He was unwilling to listen to me, cut me off when speaking and hung up on me. I will be closing my account with us bank immediately.