Cricket Wireless Authorized Retailer

I had a wonderful experience at this store on 3445 Union Blvd. My husband came in with a broken phone and already had a bad experience at another store so to be expected we were not expecting much. We were greeted and met with the best customer service. Kris was wonderful and super helpful. She went beyond what was expected and found a phone, accessories and perfect plan for us. We left happy costumers in a timely manner. Kris is a keeper and we are truly thankful for making our experience a pleasant one.

I receive service from Otis to have my cell phone turn on. There was issues with the cell port over but Otis worked with me for to days to correct the issue. He is a great work and provides out standing costumer service.

They have amazing customer service

Otis is amazing! He helps us out every time we're in the store and we're glad to see that he's the new manager.

My mother and I traveled to a few different cricket stores and the system was down. Monny was extremely funny and knowledgeable at this location. He helped us get in and out while being entertained during our wait. My mom is happy with her new phone and service. Thank you Monny for your help and excellent customer service!

I don’t know who on Cricket’s top tier rung needs to hear this, BUT Cortez is the truth! Ok, so I am currently in Belize, Central America and have had the most stressful time trying to find the right international plan with Verizon. Now, my mother who is a senior and a Cricket customer has just learned to text, so informing her about a new option to communicate using WhatsApp was totally out of the question! I mean, I begged and pleaded. We spent $300 on phone usage my first month in Belize using Travel passes. I even had one of my friends reach out to her and still: No Can Do! Then, just the other day, she walked into the Cricket store on Union and met CORTEZ (I hope the spelling is correct)! If you only knew how happy and relieved I was to discover that she had finally signed up for WhatsApp! I mean, I actually still can’t believe it. If you knew my mother, you would understand why. If I didn’t know any better, I would think she’s in some kind of witness protection program or something! SHE DOES NOT DO OR TRUST TECHNOLOGY LIKE THAT! Cortez took his time with her. He was professional and caring. He is obviously a miracle worker too, because that is exact what it took to get my mother to get on WhatsApp! Lol! I now can enjoy the rest of my time in Belize knowing she is just a text or phone call away without spending more on phone bills than I do on my monthly rent here (no cap)! I just want you all to know that you have a keeper!!! Especially in this hiring market so you better treat him right before another employer sweeps him off his feet! Lol THANK YOU CORTEZ! You really did do the impossible and I am so grateful! Ms. Irene (My mom) and I both greatly appreciate you going over and beyond your employee duties! 👏🏾🙏🏾👏🏾🙏🏾👏🏾🙏🏾👏🏾🙏🏾👏🏾 ~Sandra

Otis and dashun have been amazing in helping me with my situation highly recommend them to everyone

Very nice girls who work there, set up my new phone for me

Otis was very nice and great with his customer service thank you 😃

Via was so knowledgable and was quick and honest. She is definitely a asset to the company . Thank you!

Via is so nice and kind .she was so nice and quick. Gave me a good reason to upgrade my phone and I love it thank you

Jay and Ashyia was great. Go see them for your new phone

Great store, wonderful service. Really helped me out when I was busy with my bag of fluid.

Via was really nice and very professional. She made sure I had everything I needed

Outstanding customer service. Go see Becca and let her begin saving you money Today!

Monny helped me greatly I'm an older man and he made it simple for me great job

EXCELLENT YOUNG LADY NAME BECCA WORKING SHE KNOWS HER STUFF AND WEARS A BEAUTIFUL BIG SMILE

Staff is knowledgeable and they always have fun things going on in the store!

Go see Otis and J! They are great!

The young lady was very nice being that we were coming from Texas with a problem.