Quality Inn

We were very pleased with our stay. Nice clean room and lobby. Staff was very helpful and amazing. Breakfast was delicious. We didn't want to leave. I honestly have nothing negative about this hotel. We will definitely be back.

I am a traveling nurse and have decided to stay at a hotel (at least for now). I checked in yesterday, there were a few minor hiccups, such as dead batteries to the doors so the card didn't read to open, buuuut the staff was wonderful and got that fixed asap. They are EXTREMELY empathetic, understanding and accommodating. Shout out to Candace, in particular. She is the front desk manager. She is AMAZING and treats her guests like royalty!! Very welcoming atmosphere, smiling faces all around. I've heard they have a pretty good hot breakfast, but I've yet to make it back in time to try it out.. rooms are comfortable, beds are comfortable, plenty of HOT water (as I've read in a previous review that the water wasn't hot)- plenty enough to take a nice, relaxing shower after a long day/night. Rooms are clean, a little outdated, but that is expected- I'm sure it takes a pretty penny to remodel something like this. Bed is comfortable and cozy, linens smell super fresh, nice size fridge. 10/10 recommend!

Whenever I'm working in this area, I won't stay anywhere else. Got everything you need, and there's a man there I know as Fergie, who is hands down one of the nicest, most professional people I 've had the pleasure to meet. Might be considered a 2 star but I give it a 5! Plenty places to eat nearby as well.

The staff is really good. Melissa helped us a lot she did a very good job on accommodating our rooms even at late nights. Our stay went really good.

This place is a great stay! Rooms are clean and cozy. Most of all, up to date. Staff was friendly and the maids were not banging on the door before check out.

We had a problem with the toilet in our room but Roger in maintenance came by really quick and fixed it.

Too many hotels would have turned this into a maintenance ticket that would have been put in a back burner and forgotten about, the quick turn around makes this place 5/5.

Clean rooms, nice customer service, good maintenance. Recommended

The most polite staff. Clean modern and the breakfast ..on a Tuesday morning...chicken bacon eggs waffles ...plus the other standard stuff. Highly recommend

Wonderful 3 night stay. Budget friendly, with nice hot breakfast. Indoor pool was clean and refreshing. The room was newly renovated, bed was a but firm, but u didn't mind. The place was clean through out. All the staff I interacted with were friendly, knowledgeable and accommodating. Would definitely return here

The rooms are being remodeled and are looking very nice. I think the room I had was not complete, as there was a large open space where a seating area or table would go. But it was fine.

Rooms were CLEAN!!!!

We checked in very late, and the employees were still very friendly & accommodating.

Would definitely stay here again next time we are in the area.

5 stars is simply not enough to describe the job that the manager named Candise is doing. I wish every hotel had a manager like Candise who genuinely cares about her customers and is willing to go the extra mile to make sure they have a pleasant stay. I inadvertently parked my tractor trailer in a no parking zone across the street from the hotel and Candise not only warned me that I would be towed, but she went out of her way to make sure I had room to park legally behind the hotel in a safe place. Later, when I needed to print some reports for work late at night, Candise cheerfully printed off my emails at the front desk at put them in an envelope for safekeeping. This Quality Inn is very fortunate to have such a wonderful, caring manager. Very pleased with the customer service here. 5+ stars, highly recommend, I look forward to returning in the future!!

I enjoyed my stay. The staff was friendly and the breakfast was above average. I'll be back.

We arrived at 4:30 pm, were checked in fast, got to "our room" only to find out it was not the room that we had reserved. We reserved a room with a king size bed and a whirlpool tub in it and this was a room with 2 full size beds (maybe queen, honestly not sure) and no whirlpool tub. Immediately left the room, spoke with the gentleman at the front desk who notified the manager and the issue was dealt with as quickly as possible. The manager was very friendly and helpful.

This place is actually one of the best hotels taking into account all the different aspects overall I've been in. The staff is very friendly the manager Pasha was very helpful with anything I needed. The maids will clean if requested personally I like to clean my own rooms I stay in hotels. Ms pasha even tried to help me with my rate instead of one of those travel sites. I needed towels and sheets in the middle of the night and the night staff was prompt and very fast to help accommodate. The rooms are fairly spacious. Now they aren't going to be like if you want to the brown hotel or crown plaza but for the price and location it's a nice hotel. They have a breakfast every morning cereal, waffles, oatmeal, sometimes microwaveable sausage sandwiches, blueberry muffins, chocolate muffins, etc. They have coffee all day. Honestly I really have no complaints. Again this hotel is not a 5 star with butlers, a mint ion the pillow and other amenities but for a mid range hotel I'd say it's one of the best ones to stay at in this location. They also have a pool. And again from my experience from the staff, maids, receptionist, manager, and owner I've been tested with respect and anything that I had a complaint of or needed it was taken care of in a timely fashion. I have honestly enjoyed the stay here. Thank you all for your hospitality and services

great overall. checkin was great. staff was super friendly. the room was excellent. seen a nice gym area. parking was safe. stayed one night and it was a 10/10. definitely would stay there again.

Not bad at all for the price. Rooms were very neat and clean. No dirt or grime. Bedding was also very clean. The entire front lobby, pool area, breakfast area and outside areas were all very clean. They offer semi parking across the street with a parking pass they give you for no additional cost. The breakfast selection was a bit minimal only having some muffins, cereal, waffles and yogurt. A better breakfast variety would be nice.

our room is clean and the bed comfortable. the staff is friendly and helpful. I am most pleased with this Quality Inn. we will happily return many times as my daughter and her boyfriend live here. we appreciate it being maintained so well in this current atmosphere where good help is hard to find. they are doing an excellent job. thank you so much!

Lisa the front desk IS AMAZING! my check in was great from the start. Got to my room and the bathroom was locked. Had just finished a long construction shift. Just wanted to take a hot shower. I called her and explained the situation. Without hesitation she took care of the issue. Seriously THANK YOU! Its small of kindness agents like Lisa display that make hotel visits a great experience.

This is a great location! The rooms were clean, clean clean! Fresh white sheets with plentiful pillows. Easy drive to Cleveland Clinic. Pet friendly which is our number one requirement. My only tiny suggestion is that the maid's provide more toiletries and coff/creamer. That's it. Fantastic place!

Very nice hotel. Receptionist was very nice and helpful. The outside appearance of the hotel was awesome. The reception area and halls were nice and clean. The rooms are pretty big and very clean. It was mostly quite not a lot of people running around or noisy. For the price that it is, it is definitely worth it. I've stayed at several other hotels that wasn't nearly this nice and clean that was much more expensive. I would for sure stay here again!

wonderful place to stay if you're disabled. the room I stayed in had plenty of space for my wheelchair. the bathroom had a roll in shower I could roll my wheelchair right into (most "accessible" rooms I've stayed in only had a shower chair) and they made accommodations for the bed by bringing in a roll in bed, because I couldn't lift myself up into the bed the room provides. even after the bed was brought in, there was enough room for my wheelchair to pass through. the staff were very kind too.