Hampton Inn & Suites Louisville East

I rely on Google reviews when booking hotels for my family, so I hope this is helpful for others! Stayed in Louisville on our way down to TN for spring break. Our room was clean (did a family suite so we had more floor space), the staff very friendly, location was great! Kids had fun in the pool and we even did a walk to a nearby waterfall park. Nice area! Would stay here again.

This was the best hotel stay we have ever had and we travel alot! The rooms are very spacious and clean, the beds are super comfy! All the staff was great, esp Betty at the front desk. Will return again

Hotel was nice and very clean. Everyone on the staff that I spoke with was helpful! The front desk, house keeping and breakfast attendant was very nice. Room was clean. Room service is not every day but they will provide you towels to exchange and empty trash. We visited for the weekend. Had a big cross country event in the area at a local park, and our hotel was sold out. I would love to come back and stay longer. Great location, easy access to highways and restaurants. It was cold and rainy, so we didn't swim or spend much time outside but the area and view was nice. The breakfast area was clean and well stocked, even on a busy weekend. I loved the positive notes on the fruit :) waffle maker, fresh fruit, eggs, meat, potatoes, & pastries etc. My bed leaned a little but front desk fixed it right away when I brought it to their attention. Overall my stay was great and everyone was friendly. They have onsite laundry and the manager was able to accommodate a later check out request, as we had a late flight home. Thank you Hampton for a great stay.

The front desk staff make you feel welcome as soon as you enter the doors. Rooms were excellent. The breakfast was delicious and staff hear very friendly. I love the positive notes on the fresh bananas and oranges. Highly recommended.

This is a great Hilton property. I have stayed here 6 times for business this year. The staff is very friendly, the rooms are quiet and clean, and if you, like me, leave the do not disturb sign on during your stay, they leave a basket at your door with fresh towels, coffee, and water. I gave them 5 stars because they exceed my expectations of a Hampton Inn. In fact, I don't receive this kind of service from hotels costing twice as much.

John Martin - Lifetime Diamond Member

Hampton Inn is a dependable chain. No surprises, well maintained, clean, up to date rooms. Enjoy the complimentary breakfast.

Would recommend this hotel. The rooms were clean and up to date. The bed was very comfortable. The staff very friendly.
The only negative was the indoor pool was a little too cool to enjoy.

This hotel was one of the best I’ve ever stayed in. We are on a four-day trip traveling through Kentucky and Tennessee and would’ve loved to just stay here. Staff was friendly, the breakfast was great and the room was beautiful, very clean, spacious, and comfortable. Our next two hotels during our travels are going to have a hard time beating this establishment.

This is hands down one of the cleanest hotels I have stayed at. It was very well maintained, we didn't have to ask for much, but all the staff was very friendly and helpful. The free breakfast was delicious and there were many many options. Very good value for the cost. Located next to everything you need. If I ever need to stay in Louisville again this will be the place I stay! Very impressed.

This Hampton deserves every accolade it receives, beginning with Mgr Yolanda and Front Desk Betty. Both went out of their way to find a room to accommodate my painful mobility issues. Friendly, caring, and still professional. After a restful night in a clean, lovely, quiet room, my stay ended with a really terrific breakfast (sandwich of Bread, Sausage Patty, and a delicious mini Omelet.) It was so good that I was halfway finished before I thought to take a picture. Btw, I don't care for Waffles, but I was tempted here; they looked that good.

I'd stay here again.

The staff was great. The breakfast options were the best I've seen in a long time. Beds were comfortable. Had some issues with charges because I used a different credit card than the one I booked with. The staff worked on it quickly and resolved it. The hallways on the fourth floor were stuffy. They were renovating though so that could have affected it. Overall great stay. Highly recommend. Oh but if you want to eat anywhere close by after 11pm, good luck.

Generous rep. Ms. Betty is the must meet person.
I always love small talk at check in but this time I surprisingly enjoyed it the most here.
In the service industry, how customer feel "I want to stay here again" will be heavily influenced by the service rep. and Ms.Betty is definitely the one who achieves it in high level.

By looking at how they prepare towels, how everything clean, I believe good management thea own this Hampton and retain Ms. Betty with respect.

Oh my, what a lovely romantic little room with a shower stall 2 feet from one of the most comfortable beds I've ever seen in a hotel. I really enjoyed my stay. And I hope I can stay there again sometime soon.

This room is set up perfectly for a family of 5 with 3 teenagers, lots of room with a sofa bed and 2 queens, a couple sinks and mirrors outside the bathroom allow multiple people to get read at once. Lots of space, we didn’t feel like we were tripping all over each other as in many hotel rooms.

Everything was excellent, from the time we arrived until we left. Rooms were big, clean and comfortable. Staff was great too.

The room was updated, clean, and the staff working there are great. Everyone was so pleasant and helpful. The location is great, lots to do and plenty of restaurants in the area. Close to expressway as well.

Terrific low cost very well run hotel in the Hilton family. Perfect location with plenty of restaurants and stores very close to this hotel. Free hot breakfast and clean rooms in a safe location.

After a HORRIBLE experience at Quality Inn & Suites, the staff and everything about Hampton Inn was absolutely amazing! The property was very clean, noise was very minimal and everything was newly remodeled. Our room had a large TV that swiveled for you to watch from either the couch or the bed, the shower was a beautiful walk-in, the mirror had a touch power button for LED lighting.... we honestly had ZERO complaints from our 2 night stay, except that they didn't have gravy on the breakfast bar the second morning 😂 10/10 would recommend and 10/10 will stay again!

Excellent experience 👏 one of the best Hampton Inn hotels

The room was very clean. The breakfast was great. And the staff were fantastic and courteous. Kara was the best!!! She helped my husband find the closest grocery store with dry ice so we could keep our baby's milk cold all day while at the park! We will definitely stay there again our next time up.