Big O Tires

Big O tires offers the best deals with excellent service. Oh and forget about the wait time… Judy Judge is free entertainment! One gentleman, at the Jtown location, went out of his way to take care of my car. I am pleased & satisfied, as always. 5 gold stars for this establishment!!

The manager, Shannon Duncan, was so kind, professional and helpful during a stressful flat tire episode. I had the flat tire early morning coming home from Cincy and a trip to Europe. I was stressed and tired and the whole staff was nice and got me back on the road. I have used them for decades and they always do an excellent job.

Absolutely the best! My grandfather always took his vehicles here for as long as I can remember, and I will do the same. Honest, trustworthy and friendly service. Shannon Duncan and his crew are truly the best.

Honestly the BEST shop ever for ANY of your automotive, tire, wheel … anything you need!! Shannon and his crew would bend over backwards to make sure you are back up and on the road safely! Please if you need ANYTHING for your vehicle and want to be treated with the best service in the industry go see Shannon and his team at Big O. Would do anything for this guy! Thank you Shannon and the whole Big O team. 💪🏼👊🏻❤

The last ten years I’ve had my work vehicles serviced at the Big O in J-Town. I am definitely a regular at this location. Shawn has been great to work with. He is honest and someone I can trust.
Shawn always goes above beyond to make my customer experience good. Billy, and Shannon are great as well. I would highly recommend this location for you automobile needs.

Shannon and the crew at J’Town are my go-to guys. Shannon is always willing to answer any dumb questions I have. He’s my “Wheel Guy” and he’s the reason my car looks so good! I wouldn’t recommend anyone else as highly as I do Big O in J’Town.

The manager was so knowledgeable and so kind in helping navigate my
tire issue when I was in from out of town. the staff were quick and efficient and had me in and out in no time! 10 out of 10 recommend going here for great service and knowledgeable staff!

Shannon Duncan was extremely helpful! The entire process was convenient and quick. I was able to get in and out on my lunch break. The atmosphere was friendly and Shannon did a great job explaining my cars issue. Definitely come here if you are ever needing car help!

I had a reservation at Dorsia's and I couldn't be late. I experienced a super bad flat and had stopped in to see what could be done. Shawn greeted me as soon as I came in. I told him what had happened. They took my vehicle back and told me the tire I needed couldn't be brought in until the following day. BUT Shawn and the team did me a solid. They plugged the tire so that I could make it in time for my reservation. Not only that, didn't charge me a dime. The next day I was back and getting my tire replaced. Shawn and the team gained a lifelong customer that day. This Big O very much exemplifies what it means to operate a great business with a emphasis on customer service and compassion. From Billy (owner) and Shawn there ready to help from the time you walk in, to the master mechanics James and Chris and the rest of the tire technicians ready to get to work and do things the right way. This particular Big O is more than just your average, run of the mill "tire shop". It's the only place I trust with my vehicle.

I brought my mom’s car in with a large piece of metal in the tire. The shop was super busy but Shannon Duncan made sure her tire was fixed very quickly. He was so kind and helpful and we will continue to go to Big O Tires because of his excellent customer service and friendly, helpful personality.

I've been a repeat customer of Big O Tires in Jeffersontown KY for 5 years. I've been very satisfied with their sales, service, professionalism and most of all their punctuality coupled with extensive knowledge. I've purchased several sets of tires from them and I've even recommended friends and family as well. Shannon Duncan, the manager has always been helpful, respectful and attentive to all of my needs, problems and questions. We always joke and have a great conversation about our favorite pass time of fishing, now maybe one of these days he'll take me up on the challenge when we're both not working!
Thanks again for all that you all have done!

Shannon Duncan was awesome!! I brought him a tire that needed fixing and we quickly got me in and out in under 20 minutes. Great service and I can tell everyone here really cares about there customers definitely would recommend anyone to come to this big O

Shannon is great to work with. He is very fast responding to my request. He Does a great job keeping me informed on ordered items. All around just great .customer service. Nice job Shannon.

Shannon is very knowledgeable about tires and beyond. He is our go -to person for ALL of our automotive needs that arise for our cars, van, and trucks. We are a return customer and have been very happy and satisfied with the services he has provided for our family!

I have been a Big O Tire customer for many years.

I have always been satisfied with the customer service given by Jeffersontown store and Shannon Duncan.

He is very knowledgeable about various vehicles I have owned and still own, regarding what type of tire would be best for me.

Always very professional and I trust his experience and opinion about his product.

I wouldn't go anywhere else!

Shannon at Big O Tire has taken care of all the automotive needs for my wife and I for the past 15 plus years. It didn’t matter if it was BMW, Mercedes or Porsche, Shannon and Big O delivered fast service, excellent care and great pricing. They are our “go to” location for all our needs. Thanks guys!

Big O is a wonderful place to go get tires and work done on your car. Nobody has better customer service than Shannon Duncan. He always has excellent customer service and helps resolve any issues I have with my vehicle. I continue to come back to Big O in Jeffersontown, Kentucky because I know Shannon Duncan will treat me and my vehicle the best. I’m a customer for life. Thanks Shannon Duncan for always going the extra mile to make sure me and my vehicle are taken care of. 😃

Big O in J-Town is a game changer. I’ve never gone anywhere else in my 18 years of owning a car. The manager at J-Town Shannon Duncan is the reason. He does a phenomenal job of taking care of my vehicle needs and he make sure his guys team offers great customer service.

Shannon Duncan gives you the feel you just walked into Chick-fil-a!! He’s honest and makes you feel like a friend!! I will continue to bring my vehicles to this Big O as long as he works here.

Shannon ALWAYS is willing to help in whatever way he can, from making an appointment for an oil change to recommending the tires I need! Shannon demonstrates customer loyalty, has a positive attitude and is an asset to his employer. Thanks Shannon! I always feel like a special customer when you have my car taken care of!