Northern Kentucky Pediatric Group

Dr. Pappas and Dr. Patel have taken such good care of our children. We appreciate their communication, time, and compassion during every appointment, whether a well child check or sick visit. Lastly, the plan of care is always collaborative and communicated in a thoughtful way. We are so grateful for their service and care.

We have always had great care and responsiveness from this group. I took my own kids and am now taking my grandkids. Dr. Vickie is great. She takes time to listen and do thorough exam. CNP Tricia has taken great care of kids when doctor Vickie is not available.

Everyone here is so friendly and great with my son! We always see Dr. Patel and she really is the very best! I'm so thankful for her and feel so lucky to have such an amazing doctor for my child.

Friendly and very knowledgeable staff. Everyone is so nice and caring. Also, super fast. I have never had a problem getting an appointment for a sick or well visit.

I really love all the staff, and Dr. Stine is caring and accurate. My only complaint would be that they need to update their systems, everything is paper based and somewhat of a pain to get documentation quickly.

Dr Pappas has always been an excellent Dr and the care I received as a child and now my children has always been top notch. Never had an issue with the back office.

Friendly and knowledgeable staff! Highly recommend dr pappas and all the other docs. Nurses and staff are great to. Never had a problem

Love the caring approach from all the pediatricians. They take the time to listen and explain what's going on and what to expect.

Dr. Stine is truly amazing Dr. One of a kind.

Be prepared to wait 30 mins or longer to actually be seen by the provider once you are in the room. As a single working mom with no free time this is extremely frustrating.

Called for sick appointment yesterday and was told to call back tomorrow in the morning I did 8.30 and got told to take them to urgent Care. My little people don't want to see nobody else,they don't know they love Dr.vicki, ... Personally I think it's the staff, Dr. Don't know if you called.

appreciate the unprofessional attitude of shawn! Never had a issue great doctors and service just this one person I had issues with

Unreliable!!!! If you have a sick child and they have no appointments available that day they will not let you make an appt for the next day. What kind of office is this? I don't recommend this office to anyone who ever has a sick child & needs a reliable and available doctor...is this real life???!!!!

I am strictly leaving this review for the office staff and billing department. Today I was called with an URGENT response to call back the office immediately. I received this call during the middle of my work day and had to stop working to call back the office. Spoke to Kathy in billing and was not kindly treated throughout the entire call about my account. Now here is the kicker, my account balance is due is $20....from a visit on 4/26/18.....The only reason I have tolerated the poor customer service over the past three years is soley because of Dr. Stine, Dr. Pappas and the nurses. They have been nothing but wonderful to my sons. It is a shame that good doctors lose patients over poor customer service in their office staff. Hire new caring office staff please.

My wife loves the doctors but the billing department is beyond ridiculous. They will literally harass you demanding payments in full. Unfortunately due to this we may no longer going here unless there's some serious changes. Shame something as simple as that can bring down a whole office. So if you like being harassed go here.