Bessler Auto Parts

I ordered a BMW F30 hood from Blessler Auto Parts and I was so surprised on how the management was so helpful, thoughtful, organized and so easy to work with. I went to the website and chatted with Billy. This conversation was more than helpful. We ended up speaking over the phone and the Billy helped me finalize the whole order over the phone. The price was amazing and couldn’t find any better deal anywhere else. I received the hood exactly as described and within 2 business days. Many thanks to Bessler Auto Parts team and to their honesty and professionalism. Looking forward to order more parts from them in the future.

Good parts, good warranty. I always buy from Rome extension number 551. I advise you to give them a call.

My door was dented beyond simple repair. I found exactly what I needed from Bessler, even the paint code matched. Super friendly, answered all my questions, just excellent customer service. I'm a novice at ordering parts but they made it easy. Definitely looking here first!

Have bought many many parts from Bessler's. Honest and up front professionals. They have a ton of salespeople who help get the right part for the job on the first try, whether I'm working with Adam, Bobby, Caleb, Darce, Erik, Jason or Willy they give great customer service. Top notch.

Jason, is a pleasure to deal with and buy parts from. He is always friendly and will go the extra mile to help people. Keep it up bud, and you will go far in this business.

Courtney was very easy to deal with and had a good attitude. She was understanding and met me in the middle with my particular request. I felt that she and the company were very reasonable and fair that it benefited me as a customer and them as a company. Definitely recommend Besslers in Hebron for all around customer service and needs for consumers. They always seem to be reliable, fair, and honest every time I've done business with them in the past and this time as well.

Noah the tow driver was very nice and patient as well! Growing up in garages I feel I've had a lot of experience with tow drivers and he by far was the coolest. Everything went smooth and his vibe or his person was pleasant and enjoyable to be around and do business with.

A great alternative to save yourself some money from purchasing car parts new which can be so expensive. The people were all really nice and I really saved some money by going there.

Bessler was recommended to me by a friend who purchased from them. He spoke very highly of their customer support and their product, and I absolutely understand why! Ordered a rear differential for my 1999 Dodge Ram 1500. Spoke with Billy and he was, is phenomenal! Received the rear end in record time. Installed it and WOW! My truck hasn't run this good and this quite in several years. I have definitely been spreading the word about this business. If it were possible to give 10 stars, I would. Much thanks to Billy and Bessler Auto Parts! U guys are the best!!!! 👍👍

I contacted Bessler Auto Parts to get a part for my Jeep. From first contact to receipt of my part, they were efficient and professional. They saved me time and money. The part was exactly as described. Compared to other websites, Bessler was easy to navigate and find what I needed. The online chat was an added benefit that gave me a quick and secure check out. This purchase could not have been easier. Bessler will be my go-to-first in the future.

From start to finish, Bessler's made my experience easy-peasy!

I sent an inquiry email about a complete engine after business hours. Immediately the next morning I got a great call from Billy at Besslers. He told of there family
operation and then asked about my inquiry. He found a great engine for me and gave me the choice of it or the one still in a vehicle. For simplicity I went with the one out in stock. He gave me an out the door price and even helped me on pricing in my range and a warranty I didn’t expect. I will definitely do business in the future with Billy at Besslers since it was the best experience I ever had at a salvage or used part warehouse. This family company cares about it customers!

My husband is constantly here. We have gotten quite a lot of parts over the years. We have even sold multiple vehicles for scrap to this place too. Always have nice staff and quick/easy in and out.

Excellent customer service and incredibly fast shipping! I ordered an upper grill for my wife’s vehicle, and was accidentally sent the lower portion of the grill instead. One call to Besslers had the mistake resolved in the best way possible. It’s clear that they truly care about their customers and will go the extra mile if need be. I will definitely be looking to do business with them again.

Sent me a defective differential. Warrantied it out and they sent another, but I find out that they only pay $55/hr on labor costs (which covers around half of the labor) and I'm going to have to pay for the warranty for the second differential as well. I'd be satisfied with the process if the first part they sent had worked for any length of time at all, but given that it was defective, I'm disappointed that they didn't make things right by covering the full cost of the second repair. On the plus side, the initial cost was quite reasonable, and the customer service is friendly and prompt.

Edit - after speaking with Adam after his reply on the post, Bessler is making things right. Glad to see a company this responsive to customer experience!

I had never had to purchase a new engine before. Being single and no idea what I was doing, I leaned heavily on my Heavenly Father. I prayed God would direct me before my search began. I believe Bessler was the second name listed under my search. I clicked the link and I always read reviews. They had so many good things said about them so I continued to their site. I found out the were a family run business so I reached out and gave the number a call. I spoke with a man named Billy. He spoke with knowledge and I heard integrity in his voice. I was a bit out of sorts that day and he put my mind at ease. I felt the Lord give me peace. He fully went over my options in a way I completely understood. I have never had someone orchestrate things so smoothly. He called my mechanic, arranged everything from start to finish and even called to check in on the progress. I now have a new engine in my car with an awesome warranty. I will definitely be a repeat customer at Bessler Auto. These people here are the real deal and I am so grateful God led me to them. Highly recommend! Thank you, Billy!

Great used parts company. Shipped my part to a closer location and saved me 4 hours of driving and a ton of gas money. Sales guy Bill was awesome and knowledgeable and I will definitely program their number in my phone!

I wish to say that I was so very impressed and grateful for the help i received during the purchasing process of my engine. Mr. Tony Aviles assisted me with the purchase. He was very knowledgeable, courteous, and very patiently answered all my questions (which I had many) He made the buying experience amazing!! and I thank him so much! Fast service as well!! Thank you, Mr. Aviles!

Jason Meese is the best Always helpful and honest wont work with anyone else. got the best deals around

I usually don’t leave comments but I feel that Billy with Bessler Auto parts went above and beyond. That is exactly the type of customer service that deserves to get recognized. I had no issues with my order, everything was in mint condition an I also received it sooner than I expected. I would definitely purchase again with Bessler Auto Parts. Thank you guys for making my order seamlessly.

I needed a engine for my truck and was kind of worried about ordering online out of state. But Billy was so professional, he made my experience doing so a great one! I’m looking forward to doing more business in the future!!