Brooks Brothers

“I can’t speak highly enough about the exceptional service I received from the team at Brooks Brothers, particularly from Lauren Tucker. A few weeks ago, I found myself scrambling to find a well-fitting suit for a crucial job interview. Despite my last-minute rush, Lauren went above and beyond to ensure I left the store with the perfect suit. She took the time to understand my needs and preferences, ultimately selecting a suit that exceeded my expectations. Not only did she find me an amazing suit that night, but she also connected me with one of the best tailors I’ve ever encountered. Thanks to her expertise and attention to detail, I not only landed the job but also felt incredibly confident and polished during the interview process. I owe a huge part of my success to Lauren and the Brooks Brothers team. Their professionalism, expertise, and dedication to customer satisfaction are truly commendable. Thank you, Lauren, for making me feel comfortable and for your invaluable assistance. I can’t recommend her and Brooks Brothers enough!

We had a great experience here today shopping for a Father of the Groom suit. My husband hasn't bought a suit since the 90's - yikes! Needless to say we needed assistance! Catherine came to our rescue; she tirelessly brought out a range of sizes to the dressing room til we got the perfect fit! She was so kind, pleasant and patient! We felt like we had a personal shopper. Ask for her next time you stop in!

I had a great experience shopping here. Daniel helped me solve my confusion with men’s clothing sizes to find the perfect fit for my needs. I haven’t purchased dress clothing in years and industry sizing has changed significantly in recent years. He solved those concerns in minutes. I’m familiar with Brooks Brothers quality from the past and I’m pleased with my selections and their expert attention. You’ll pay a little more for that quality, but it’s well worth it. They reminded me of a traditional clothier and they’re keeping that level of quality and service today. You won’t be disappointed.

Best prices for Brooks Brothers. Always plenty of clearance items. Service is always top notch.

Max was great at helping us find what we wanted and patient with us looking around. This young man understands friendly and consistent service to the customer. We were lucky that Max was working today. He followed up with a call about additional choices online, and thanked us for coming in. 👍 Thanks Max

I brought back a shirt with tags that didn’t fit my husband, and Iman made it very easy to exchange, recommending a new style and helping me find his size. They had lots of new pretty spring colors, so I was able to leave with something even better than I came in with. They had good sales going on, too!

Just wanted to take a minute to let everyone know how wonderful Melinda is at the Brooks Brothers in The Outlets in Woodstock. On May 16th My Mother, Brother, and myself went in to buy a suit for my Brother because he had a very important court appearance the next day. My brother has never been fitted for a suit and does not typically wear them. Melinda was outstanding at finding him a size that looked splendid with his body type and even was able to incorporate a flare of his own personal style. My mother is an incredibly particular person, some people find pleasing her a difficult task. Melinda did a superb job of being able to satisfy my Mothers tastes and my brothers. The way she was able to use her expertise in fashion and her history of working for the courts she steered us toward the appropriate suit and one that was stylish and classy enough that two generations could agree upon it. This is not an easy task and I know it took a certain amount of talent and an artful eye. She spent a good length of time to find the ideal suit. We did end up keeping her nearly half an hour past closing time and she was very easily able to maintain her professional and pleasant demeanor. It is exceptionally rare to meet someone who is so proficient at their job and excels so significantly at customer service. Melinda was a breath of fresh air in what would have been a stressful task because she used her proficiency to guide us towards what we needed. It has been several weeks now since our remarkable experience and I still am impressed enough with her that I had to let everyone know her hard work was truly appreciated. I hope Brooks Brothers knows the value of this employee, I wish there were more people like this around!

My husband and I went in last minute for a new suit and shirts for him for a work event. Stewart was very helpful, professional, and knowledgeable. Along with pretty much guiding us through the whole process, he told us interesting facts about the history of suits and kept everything lighthearted. He didn't care that we were dressed in our grubby Friday "work from home" attire, and didn't treat us like we looked grubby (we did). We'll definitely be back.

Went here a few weeks ago right before closing time and my girlfriend and I were met with amazing service by a man named Stewart. He was a kind old man who made our shirt shopping experience one to remember for life. He went to the back and grabbed shirts in my size and made us feel valued. Thanks Stewart!

I'm a big fan of the Brooks Brothers Factory stores. Good quality clothing. 2 Suits for $600 deal sounds high but for Brooks Brothers that's really a steal. The standing sales they have plus the ones you get emails on will always allow you to get your money's worth. Woodstock store also has really helpful sales staff who know their products.

Quality clothes. Men's collection is very impressive. And at Black Friday rates there is an opportunity to buy quality stuff at affordable prices. Great suits and shirts.
Some ladies stuff too. But the selection is not as wide as for men.
Check it out

Visited Sun Jan 24. Open at 11am, staff were incredible. Friendly, helpful, attentive, available when i needed them, they gave me privacy when I needed it. 50% deals on 346 shirts was a very nice surprise. BB are the best of the best. Different class compared to all the rest.

I was extremely impressed by their vast selection of Men’s clothing. I was assisted by David who did a great job helping me

The store was very clean and they are enforcing wearing masks to keep their customers safe.

You will find updated classic styles here. The clothing is well-tailored and .made of the best fabrics. The staff is ready to help you find the size or style you want.

We had an amazing experience! The staff was very friendly and helpful! Randy did an amazing job helping my husband find a suit that he loved!

Brooks Brothers has always given me excellent service and I know that the materials used are 100% high quality only. The shirts and jackets will last forever.

Professional, wonderful, quality clothes with helpful and service oriented staff!!!

The best Brooks Brothers store I've shopped in. Very helpful staff and they don't pressure you to buy. Hats off to the new store manager.

I shop here about once a month. Great clothing, best fit and the service has always been wonderful.

What makes the difference at Brooks Brothers - whether it is a retail or factory store - is the service. The people who work here treat every customer with respect and class.