KAY Jewelers

My husband and I have been shopping here before we tied the knot. We love the amazing customer service we receive from Zen. She has been giving us the VIP treatment since the beginning.

To finding “just because” gifts through our dating stage, to my engagement ring, our wedding rings, and now our anniversary gifts.

She and Montrell have always gone above and beyond for us to give great customer service. Anyone who knows us know that this store will forever be our go to.

Montreal helped service my ring today and was very professional and kind. He showed me a few pieces I was looking at and I didn’t get rushed while looking and asking questions. Great person to deal with and made my experience enjoyable.

Have been coming here for years and love the staff so much! They work within your budget and are so friendly! We are life time customers for sure!

My wife and I have been shopping here for years dealing with Zen and receiving A1 customer service. She has always made us feel included and important whenever we come in, and that means a lot when most people or stores barely acknowledge your presence. We have recently started working with Montrell and he has been great. He goes above and beyond to make sure we get what we’re looking for and we don’t leave disappointed. Kay’s in Albany, Ga is our store, and it’s the remarkable service that keeps us coming back.

The store associate we worked with was amazing! We did not purchase our ring from here, but she was so helpful anyways! We felt so welcome and she handled the ring amazingly! I felt like we got first class treatment and I’d definitely recommend anyone to go here.

The team at this store are all phenomenal. I shop here at least three times a year, so they know me when I walk in the store. And I come in at Christmas and buy gifts for 15-18 people so I’m concerned about pricing. The Manager Zen and staff have always shown me the best service and the best price.

Zendali Frye was the absolute best. She helped in every way possible to ensure that we were satisfied. I can’t thank her enough.

The Team here is awesome and I always love coming to this store. My visit is always exceptional and I always leave there satisfied and treated with the upmost respect. Thank you Zin for your hard work

Zen was very helpful through the whole process of buying rings for my boyfriend and me. Showing us various rings and options also teaching us about the diamonds and everything. I’m so greatful to her especially since this is our first buy. Thank you!! 🩵

I was a touch apprehensive about my visit to Kay’s, but Montrell definitely made me feel much more comfortable and confident in the experience and in my selection. He was patient and allowed time for me to view multiple pieces, and was also very thorough in covering the protection plan and applicable discounts. I highly recommend using Montrell K. for your experience at Kay Jewelers in Albany, Ga.

Shayna in Albany, GA was sooooo helpful today. She was so patient and shared so much information. I will definitely be back to shop with Shayna. Thank you so much!!!!

Wonderful, customer service, very nice and always makes me feel welcomed. Top two and they are not number two! Thanks for everything, Zendali and Montrell!

Great customer service from Mrs. Zen. She was very helpful and sweet and did a great job helping with the things I needed.

Great service from Ms. Shayna. Sweet personality and very knowledgeable of her job. Thank you and I'll be back.

Zendali Frye and Shana were extremely helpful and showed excellent service. They were both friendly.

Great customer service !! Very good pricing! They know me by name and always welcoming! I purchased a pair of earrings today!! Happy wife happy life!!

Montrell was very nice and helpful! He was very knowledgeable about the product and gave excellent customer service!

Had a wonderful experience from sales rep Hannah... She took care of all my needs and answered all questions and if you want best customer service ask for Hannah

Montrell was amazing ! I found the perfect bracelet for Valentines at a great price affordable for me!! And a great 90 day purchase option! I will be returning to pick it up!

Montrell the ASM was very helpful and was able to assist me with everything i needed.