Car-X Tire & Auto

I've been a customer at Car-X in Alexandria for over 20 years! I stopped in to check why engine light was on and Tim, as usually, got me right in and took care of the problem.
Tim, Jack, Ben and Tom always make time to help me. Friendly and knowledgeable.
Wouldn't go anywhere else! And I've recommended them to some of my friends, and now they go there too!!
Appreciate all of the team!

Tim, Jack, Ben and unsure of other worker's name helped me with my car today which had damage from someone rear-ended my car. They went out of their way to work on it and help get it straightened out as much as possible. My car is 20 years old and always runs good because of the care they put into it over the 20 years I've owned it.Thanks CarX for being such good mechanics! Shout out to Jack, who has done a lot of work on it but they ALL jump in to help or figure out things with it which is so great to see and you get all of their expertise! Thanks!

It's nice having a reliable place to take my car and my son's car. It's not super small or really big, so I don't have to worry about getting scammed or overpaying for service. The wait time is never too long.

I would like to write this review because I had such an awesome experience at Car-X Tire and Auto. I went in and met with Jack who was straight forward from the get go. I took my truck to get it looked at for gas leaking and they ended up calling me to inform me that my fuel pump needed to be replaced.

They had me swing by to show me the issue and I am glad they did When I came by, Ben showed me the main issue and explained that the tubes would need to be replaced. They were very honest and at no point in time did they ever try to up sell me.

I also met Tim the manager who was very helpful and explained all of the issues. They fixed the truck without any problems and had me back on the road within a reasonable amount of time. He was also very personable and you could tell he holds his team to high standards of professionalism and honesty.

I'm a customer for life. Thanks Gentlemen!!!

Cody
Retired Disabled Army Veteran

got my chrysler done the same day i drop it off, my grandpa always goes through tim and loves his proffesionalism & work.

Amazing job by amazing people been taking my saturn to them for years it only lasted this long bc of these guys, they know what they’re doing and i highly recommend them

Wow! I had a broken exhaust hanger on my Honda. This hanger suppprted my converter and my intermediate muffler. It definatey need a welding job. I stopped by at 10:00 and they got my car right in. They told me it would be ready by 1:00 and it was ready at 12:00.
I was fully expecting to pay $100 -$150. The charge was $30. Very happy customer!! Thank you staff at Car X Alexandria!

Tim and his team did a great job on my exhaust for my 1966 Bonneville. He previously put flowmaster deltas on it, wife thought too loud, he just put resonators on she love it. It still sounds great, Thanks Tim!!!

This business is rated (5 Stars) regarding ‘excellence in service’

The counter Intake staff, Jack, represents the perfect hire for any business. Tremendous attitude & attention towards each customer.

CAR X Tire & Auto of 6901 Alexandria Pike in Alexandria KY is ‘number 1 in QUALITY of SERVICE’

no complaints! quick work and reasonable pricing

Tim and Derrek were great!! I recently bought a Jeep that had an issue with the muffler. After their careful inspection, they were able to weld it, which saved me a lot of money. A few weeks later, I heard a rattling noise underneath, and they discovered the heat shield broke loose and repaired it within minutes! They are very kind and professional, and quick to help get you back on the road fast! I highly recommend Car-X, and will definitely continue to take me vehicles there!

I had some work done a couple weeks ago and spoke with Tim before bringing my car there. Tim gave me an estimate on the work I requested and called me the following day to let me know of something else that was needed to repair my car. Now days I don't really expect much when it comes to the service industry. There aren't many people that take pride in the work they put out. I felt like I needed to write a review because of how pleased I was with the work done by Tim and his crew. They communicated with me, the car was ready when they told me it was going to be ready and it was quite a bit less than the estimate.
I'll definitely use them again and tell others about my experience.
Thanks again Tim and to the rest of your crew.

Tom Paolucci
Very satisfied customer

Every time I call this place with anxiety kicking in because I don’t know what is wrong with my car, as soon as I hear Tim or Jack’s voice in the phone, I immediately get a sense of relief because these guys are simply the BEST when it comes to caring for your vehicle.
Great prices with awesome staff ready to treat your car with so much care as if it were their own. Trust me once you take your car there, you are guaranteed leaving with the problem fixed!
Thank you Tim and Jack

Jack and his Team provide exceptional service with no BS or "gotcha" markup costs. Given my recent experience, this shop is my go-to for all brake work. Honesty and quality are rare today. This Car-X location has both!

Best place to take your classic vehicle for full exhaust. Very fair price and the attention to detail is excellent. I strongly recommend them. I took my 1966 Pontiac Bonneville she now sounds great and the pipes out the back are identical in location and distance. They are passionate about precision.

Tim and Jack both are extremely helpful and knowledgeable mechanics. They helped me get my car back on the road in a short time span and also helped me save money while doing so! They applied coupons and saved me money without me even asking and then when I had another minor issue when I got the car returned to me they fixed that issue no questions asked and for free!! Cannot stress how great these two guys are and how helpful they are. I highly recommend going to car X in Alexandria.

I needed brakes and rotors for the front of my vehicle and was crunched on time to have the service completed ASAP. After speaking with Tim on the phone he stated he could get it in and have it completed same day. It was already 4:00 P.M. and I got the vehicle there and the service was done promptly. They even offered me a current coupon they had available for an additional $20.00 off. Thanks Tim and everyone art Car x.

Tim and his entire team have are SUPER! They are friendly, kind, and understanding. It is rare in today’s society that an automotive business doesn’t try to push services down your throat but Car X in Alexandria has been nothing but fair to me for over 15 years of service. I wouldn’t dream of taking my vehicles to anyone else! Thank you Tim and your entire team! I really appreciate all of your hard work and kindness.
Tammy Roseberry

Tim and his crew have always treated me well whenever I bring my car in. The quality of work and customer service is always great, and they don't push for repairs that aren't necessary.

They've kept my car ticking for 200,000miles, here's to 250,000!

I have taken my cars there for over 20 years, and have never been disappointed by the service, and especially their customer service. Major repairs, minor repairs, oil changes, have all been accomplished with my satisfaction. They always kept me in the loop, so there were no surprises. Tim Adams is the best!