Great Lakes Ace

Ordered item online (from the only place in NKY that had the precise shelf liner size needed) and picked up at store 4 days later as stated. Great price and service!

Comprehensive neighborhood hardware store. Nice selection; good prices. Very knowledgeable staff.

Great service, and there is always someone to help me when I need it!

Well stocked. If they don't have it, you don't need it!
See BURT. For anything you can't find.
He is the best!

I love my local Ace hardware store they always have everything I need, plus some things I really didn't need but had to buy

I was there looking for a certain sized screw which they had, but I also really liked the huge shelf they had of grilling seasoning.

My experience with Ace is always great. I am a widow but still need to take care of my home and lawn. Employees at Ace are very knowledgeable about EVERYTHING in their store...what to use, where to use it and most important HOW to use it!!! This 73 year old woman needs all the help she can get. You won't get this at most big box stores!!

Very nice store and helpful staff. Prefer going to Ace over Lowes or Home Depot.

Update:. Even when busy with holiday shoppers, the staff were helpful and friendly.

This is a great hardware store. The people who work there are knowledgeable and helpful and available unlike at some of the other large home improvement stores. They almost always have what I need from paint to lawn and garden and hardware. Having the post office in the store is a huge plus. It is so much more efficient to use the post office in ACE than to go to the local post office.

The man that helped me find the bolts I needed was amazing! He didn't just do it for me he taught me how to find what I needed and was very patient with me! Thank you for being awesome.

I forget his name but the sales person helping us chose a grill was so helpful and knowledgeable. Good service is hard to find these days and it was so refreshing to find such a helpful sales person who truly just wanted to help us

Great neighborhood hardware store. Good selection of tools also.
Good prices on wild bird seed.
They can special order what You need too.

Used this Ace to refill our propane tank. Fast and friendly service. $18 to refill, fair price

This is a good store when you need hardware, paint or tools. And don't want to mess with the crowd in the warehouse size stores.

Great place to shop newly remodeled helpful staff chill managers... everyone that works there has integrity...I was there 5 weeks remodeling and I got to work with some very amazing people... they know their store

Very helpful all women day I stopped in. Even though they didn't have what I was looking for they told me where to find it.

I contacted ACE to see if they could recommend someone to help with a problem with my gas logs. Chris was very helpful and looked up a number for me with a recommendation. A nice guy.

Fast forward 5 hours......The repairman that Chris suggested came to our house, repaired our gas logs and on the way out my wife asked him to look at a light that had been given problems. No problem, repaired in 5 minutes and out the door at a very reasonable charge.

The employees are very nice and helpful. They will give advice and suggestions if they can.

Went to two other large hardware stores looking for a pair of stems for my bathtub valves and Ace had twice the selection of the other guys, had ones I needed. They always have the odd stuff no one else does! Saved my night!!

It was always helpful staff there whenever you need to find anything.