Hall Ford Elizabeth City

Hall Elizabeth City is an outstanding company to work with. As we all know, buying a car can be an overwhelming process. As soon as I walked in Hall Elizabeth City, I was greeted and welcomed in with warm smiles. Each step of the process was handled with care, understanding and patience. They work with you and your needs from start to finish. The General Manager, David Shope, was a true pleasure to work with. His professionalism and commitment to excellence are clearly reflected in his work. The attention to detail and hard work given is cited as a model of excellence for the company. Thank you Hall Elizabeth City for allowing me the opportunity to work with each and every one of you.

Our Escape decided to escape from working and throw a check engine code and kill the battery. We had it towed here to fixed from Chesapeake, and what an excellent experience! The service department took great care of the car, kept us up to date on what was going on and was very responsive and friendly!! Highly recommend the service department here!!

I recently had my new F-150 serviced at Hall Elizabeth City. Great experience! Staff was very friendly and accommodating. I was surprised how quick they got me in, and out - ready to roll. They followed up by email, including the mechanic's video of the services performed. Awesome.
Thanks, from a happy customer.
Sean Yacobi,
Kill Devil Hills, NC

Called on a Monday morning… told my appointment would be the following Monday , but I could drop off any time and they would try to work it in… took it that morning and had my car back on Thursday. Amanda was very courtesy both at the site and on the phone. I was kept updated on what needed to be done and cost. Very satisfied with experience!

Received a good deal on a new 2023 F-250, including an excellent trade in value for my used truck. I have been shopping for a truck for a while, including in larger cities to the north; this dealership at Elizabeth City, NC beat the much larger Virginia dealerships.

Thanks Hall Ford for a great deal and experience.

I am typically a person that doesnt go out of their way to write a review but I feel compelled due to how great of an experience we had. We took our truck which wasn't a Ford actually a Ram 1500 and I cannot say enough good things about the service we received. We had a different shop do repairs for an accident and they ended up putting a non oem cv axel on our truck which ended up failing due to being the wrong part all together. We took the truck on a Tuesday and got it back Friday. The service department specifically Amanda kept open communication during the whole process and we were never kept in the dark about anything. I would recommend this service dept to any friends and family in the area!! Even if it's not a ford you are in good hands. Job well done!!!

Needed new tires and alignment for our 2020 Ford Ranger XLT 2wd w/ 6.5 ft bed that we purchased used from Hall Ford in 2021. Aamanda Connors has been handling our service needs for many years. She got the tires we needed in about 12 hours at a very reasonable price, and had the work completed by early afternoon the following day. The technician that did the work kept us informed throughout the entire process. Great experience. I have purchased six vehicles from Hall Ford/Hyundai in the last 10 years. They have always provided the highest level of excellence for my family in both sales and service.

They really worked hard to get me a good deal. Braxton found the exact Ridgeline I was looking for at a price I wanted to pay. He followed up with me even after the purchase to follow through with some things they promised to take care of. Overall a great experience. I cannot recommend them enough.

Service issue became a positive experience thanks to Amy!
Previously:
Truck makes a popping sound when turning the wheel. They said they couldn't hear it so I had someone come out while I turned and she could hear it but they sent me on my way and still didn't fix problem. I bought the truck from them and had them put on lift and new tires, now something they did is making the popping noise. (It doesn't sound good.) Why can't they fix what they did to my truck

8/8/22 Update: Amy called me from the service group and was very helpful. We discussed the issues and she scheduled an appointment right away. We took the truck in and they worked on it to take care of the popping. Lifted trucks are known to be a little temperamental and after they lubed it, the popping went away. Amy discussed the proper steps to maintain this as preventative. Great job!!

Great service team! Aamanda is easy to work with and very attentive. I’m very thankful for the work they put in to diagnose my vehicle’s crazy vibration issue!

The sales team was prompt an fantastic. Hands down the best car buying experience I've ever had. I will recommend them to anyone I know who is interested in buying a car.

Braxton was phenomenal at walking me through the entire process and stayed late to assist me to the moment I drove off the lot. By far the best customer experience in any sales environment i have yet to experience. I will continue to recommend him to anyone looking for a vehicle.

Thanks to Patric Day and Beau Garrison for helping me as a first time buyer purchase my car! I am in love with it! You both made the whole ordeal easy as possible and helped me best that you could! No was definitely not an answer with my poor credit and that means the world! Great job guys! We will be back for sure just because of you both!

Sales team was great, got to what i needed for payments and got me handled swiftly. 2nd time buyer, a no B.S dealership. Luv ya guys

My search for a all black Cadillac Coupe with low mileage and good price was completed online at Hall Ford Elizabeth. I sent a online request and Mr. Jonnie set the tone with his detailed and speedy communication. During my online chat I was able to ask questions and get direct answers that built trust. Because of my great first impression of this dealership, I drove 5 hours from Charlotte, North Carolina to Elizabeth City. Needless to say I am a new over of my dream car and Mr. Lindale the elite sales representative closed the deal! My experience with the closing financial department was spectacular. He also gave me solid advice and education about credit. My entire experience gets 5 ⭐ ⭐⭐⭐⭐. If you see a young guy driving a luxurious all black Cadillac with the sunroof open and a big smile on his face... that’s just me being HAPPY!

It has been a long time since I have purchased a new car. I went to "look" but ended up buying my dream truck. The sales team didn't rush me time I pulled up but gave me a chance to look around before coming to check on me. Beau was my salesman. He was knowledgeable about the truck and features that I could add on. He wasn't pushy but took time to answer all of my questions. Overall, I had a pleasant experience.

By far the easiest truck experience ever they have a customer for life !

My recent experience at Hall Toyota in Elizabeth City was amazing. The sales representative, D.J. Gill, was very positive, helpful and made sure I got the vehicle of my choice. He was very friendly, patient, and honest from the start which made my experience even better. I would definitely recommend Hall Toyota to anyone looking for a new vehicle. The finance manager, Shannon, was also very cordial and made sure I was a satisfied customer. The team was real family-oriented and they worked together to guarantee my happiness. I enjoyed doing business with them and I love my Highlander!

Customer service was awesome, Mike helped us out and answered all our questions throughly. The test drive of our new vehicle blew our minds a bit, but in a good way. We love our new Santa Fe and definitely have already told others where to go! Thank you!

It was a distinct pleasure dealing with everyone at Hall Hyundai Elizabeth City. Everyone was caring and extremely helpful. I had the most wonderful salesman; Ed Bennett. Ed worked with me prior to my purchasing the new car by phone. When I finally met him in person, it was if I had known him for years. He is truly an outstanding and compassionate person. He walked me through the whole process, explained every accessory on the car, and told me to call him any time I had a question. He made car buying enjoyable! I received a call from him 4 days after the sale to make sure that I was still happy with the car and to see if I had any questions. Thanks so much Ed!