CVS

Came from Indiana to the Popcorn Sutton jam. Forgot our toiletries bag that had my meds. I just needed a couple days worth till I got home. They ended up doing a vacation override and refilled what was due anyway !! Excellent work !!

I can't get over how well the staff here in the pharmacy treat you! They are always so polite and willing to help!

We truly enjoyed our visit there today. Everyone was extremely pleasant and helped us find what we were looking for, plus we found a lot of great deals as well. The store was immaculate and very well stocked. We will be back for sure. Also the pharmacy was fast on filling my meds and extremely courteous. Thank you Amy, Jodi and staff. After dealing with Walgreens....this was a dream!!!

They were very prompt getting my prescriptions ready @ the pharmacy. The staff is professional and polite. They do require a face covering and all the staff is wearing them as well. Their prices on most products beat most of the other pharmacies or @ least are in the same range... great place, would highly recommend.

I would like to thank Brent in the pharmacy for helping us locate eyedrops for my husband today. He went above and beyond to locate the prescription we needed at another local pharmacy. So happy that we can count on CVS to help us when needed! Thank you, Brent!

This is the best CVS in East tn. If u live in Newport and you don't shop here you should. The deals you can get are unreal. But the people who work here work very hard to be good at their job. They always have the best down to earth attitudes and will go the extra mile to help you with anything, they never act to busy or like they have btr things to do. Even though they do trust me THEY ARE VERY BUSY. This store is always neat and clean, the shelves are stocked, and the bathroom smells good and has toilet paper. I REALLY DO 💜 MY CVS.

Hadn't been in there in quite a while, but as always they where as nice and helpful as ever. Thanks to ALL OF YOU!!!

Update:
Since my complaint to corporate office, the woman I complained about below, it appears she has been banned from directly waiting on customers at the counter. This is a great move by CVS. Everyone else there is friendly and knows their job.

Previously wrote:
The woman who waited on me was taking over 10 minutes for me to get my covid test kits, so since I was already in a hurry and she already had my two prescriptions ready, I kindly told her that she could skip the covid tests and I'll just take my prescriptions. She said it's ready and it will be just a moment. Then she took a call and completed some 5 minute long conversation with whoever it was instead of putting them on hold. Then another customer walked up and the employee STOPPED on my covid tests, bypassed me and waited on the other customer. So I stated something like "because I asked you to skip the test kits, you are making me wait longer?" To which she replied "now you are going to wait even longer". I said "you had my two prescriptions ready here in front of me and you are now making me wait. She replied "Now you have to wait for the pharmacist, I'm not dealing with you." Yes I admit I was getting more rude sounding, but it started out with me being perfectly cordial. She just took the one thing I said the wrong way and the situation escalated.

This same woman is simply ALWAYS in a bad mood, just look at how she treats other customers also. They are often understaffed and the wait is long but this took me about 40 minutes for my 2 prescriptions that were ready to go! And as for the wait, there was no one in front of me in line when I got there! Still, 40 minutes and I'm not exaggerating. She needs a major attitude adjustment or maybe a better fix would be to get a job somewhere else if she hates her job so much.

Oh I forgot, she DID have time to talk to her son? and grandchild? when they went up to the other part of the counter.

I'll start out by saying that I'm not a huge fan of CVS-- I'll make an exception this time, we had great service. We're "out of towners" and my 3yo son was really sick. After a visit at the Fast Pace Health a few minutes down the street, I drove straight to CVS and went to the pharmacy. I told them his name and DOB and within less than 10 minutes, his prescription was ready. I'll also mention that they were in the process of closing down for lunch when I walked up to the counter. I would definitely recommend using this CVS if your in the area and need something!

Easy in and out. Sunday morning very best time for shopping.

Read labels more carefully before giving to the customers

Typical corporate drug store. Minimal help. Long waits.

Decent store nice overall