Texas Direct Auto Care

I bought a 2018 Nissan Frontier with 400 miles back in 2019. And lost it last year due to a car accident. But never again have I found a dealership like Texas Auto Direct/Vroom I had a great experience and great memories. Wish you luck guys.

After some hickups in the process Shadi came and saved the situation he is genuinely a good guy and has a great customer service, ask for him if you want a great buying experience.

Oye was a really big help, I would highly recommend working with him, he made the car buying process simple. I’ve been having my car for a month & no issues.

Fernel did a great job with communication and taking care of my trade in. Thanks guys! Texas Direct Auto is highly recommended to all.

THEY HAVE CLOSED. I am devastated because they were fair and trust worthy. I only bought my cars from TX Direct because of their service Dept. I was trying to get my service scheduled and had to pretend to buy a car just to get someone on the phone to confirm they have in fact closed down. Of course no one at the dealership cares to help or answer questions, they transferred me around to the corporate customer service who also had no idea.. so here ya go.

James Myers made my car buying experience a pleasant one. No hassle, no hidden cost, no problems. The whole experience was transparent and amazing. Next time either my husband and I need a car, Texas Auto Direct will be the place to go. This is how car buying should be. Great job James.

I purchased a used 2018 Subaru Impreza here last month. Got a great deal and good service! Traded in my old 2012 Chevy Volt for a fair price. The financing process was quick and painless. The Subaru was delivered right to my neighborhood (came shipped from Florida). So far, the car runs great with zero signs of underlying issues. This really is the best place in the Houston area to purchase a used, reliable, well-kept vehicle.

I took my car in for the free first oil change and my car had some issues that needed quick response. I am a teacher and do not have time off to bring my car in during normal service hours and Service Advisor, Juan Jimenez arranged for me to bring my car in near closing time and leave it overnight. He arranged a loaner car via my Master Tech Extended Warranty Plan which made it possible for me to have the car repaired in a timely manner.

My car was repaired quickly and Mr. Jimenez had promised it would be washed and vacuumed and when I received the car, it was in better than new condition. So very clean and ran so smooth and efficiently. Thank you for the top notch service Mr. Jimenez and Texas Direct Auto!

I purchased a 2008 Sierra Denali from Texas Direct in November 2013. The truck has been in great working condition and I couldn't have asked for a better deal! I have been to their service center three time for an oil change/tire rotation/balance and have been very impressed with the process. I will continue to service my vehicle with them because they are competitively priced and fast turnaround! Joe Provenzano was my Service Advisor and took great care of me when servicing my vehicle. A++++

The service I received at Texas Direct Auto Care Center was excellent! I have taken my truck there twice and received excellent service both times. The waiting area is clean and comfortable. You can get fresh coffee from the single serve coffee maker or cold water from the mini fridge while you wait! I will be back. Try them! You won't be disappointed!

Awesome service. The work performed was top notch and a great value. The service advisor, David Garner, kept me informed every step of the way. I loved the communication and there were no surprises. Just dropped off my second car today for an oil change and multi-point inspection. I totally trust these guys.

We had excellent service at Texas Direct Auto...our calls were answered promptly, Joe did a great job keeping us informed about our car's needs and cost and everyone from the mechanic to the drop off driver was super friendly and thankful for our business. We even got a thank you card AND automated call from the manager Mike thanking us for our business with the option of giving any feedback. I thought that was really great...Customer Service is very important to me and during a time when that is getting less and less I am glad to see that Texas Direct Auto is doing more and more. Thank you so much guys!

Eric Rook was my Service Interface. He did an excellent job. Vehicle was delivered on time and in excellent condition. Eric gave me multiple options on repairs and was accurate on the cost of the repairs. Vehicle was delivered on time and in excellent condition. Eric also gave multiple options on repairs that may be needed in the future with associated cost. Overall people were very friendly and I plan to bring my vehicles back for future service.

Joe and Chris took care of my son's 2005 Honda Element. They thoroughly evaluated the damage to it and called to explain exactly what needed to be fixed. They even gave me a free loaner while it was in the shop. I appreciated their professionalism so much that I referred my brother to them a few weeks later for his 2016 Chevy Silverado. Thanks guys, we'll definitely be back for business in the future.

P.S. I heard their sales department is now offering a disappearing deductible with their extended warranties if serviced at this shop. Now that's good business also.

I brought my car in to get my brakes done, I was expecting to be there for a few hours but I was in and out in no time the service desk did an awesome job at making sure I was in and out. Excellent customer service and it also didn't cost me an arm and a leg prices were great!! I would definitely recommend that you take any of your car needs here they will take great care of you.

I bought my Porsche from Texas direct auto and got a free oil change. Scheduling was easy and i reached shop on time.The car requires synthetic oil.The power steering was not working at 100% so asked them to check it, they said that it was low on fluid but it needs special oil which they didn't have but have send out someone to get it. I was there for 2-3 hours due to this.Every one was very nice and gave compliments to my car. I will definitely go back even if its not close to my home

I had a pretty specific car in mind when I was looking to upgrade. Due to their amazing inventory, I was soon able to buy the perfect car at a great price. But what really sold me on Texas Direct was Texas Direct Auto Care. They have the knowledge and diagnostic tools to repair or maintain just about any make or model car. And with their friendly approach to top it off, I can wholeheartedly recommend them. Thanks!

Bob at Texas Direct Auto Service Center was fantastic! I came in for a complimentary oil change and was greeted promptly at my car. Bob not only changed my oil but helped me remove a stain from my bumper that would not come off. Bob also offered to install my new plates on the car. Great customer service, I would highly recommend to anyone and will definitely be back for any service in the future!

Glenn and Lexis took care of me when I sold my car today. They got me in and out. No fuss. They were super professional, and everything went smoothly. Great price offered for my low mileage 2014 C class Mercedes Benz. Check in hand. Money to spend. I will be back! Thanks for looking out for me, Glenn and Lexus!!

Texas Direct Auto Care is the best!!! Their customer service is great. I took my car in for an oil change. The staff was friendly, the facility is nice and clean. The wait time was short. I was in and out fast. I highly recommend Texas Direct Auto Care to anyone. I am a happy customer and will return back again.

Thanks,