Richmond Tire & Automotive

I came to Richmond Tire & Automotive after leaving DiscountTire. I brought them my 2006 4Runner to put a new spare tire on, and fix DiscountTire’s horrible work. They are a true family owned business who were very friendly and courteous. Chris and Dave were the people I spoke with who ordered me a new tire at a fair price. They were super nice. The technician named Rick was the one who worked on my 4Runner. He did an amazing job and took the time to do it right. My 4Runner no longer has a shacking steering wheel from DiscountTire that balanced them twice lol. Thank Richmond Tire & Automotive for coming through. I will definitely be going back.

I came here to get a new tire mounted and balanced, I dropped off my tire on Friday, and picked it up today! The tech (Rick) who swapped my tire out got me in and out in a hurry, and when he felt one of my lugs start to cross thread, he immediately pulled it back and tried again! Thank you so much for ensuring your work was correct, and that the next time that tire comes off it comes off easy!

This is the second time using Richmond Tire. They have done a great job on fixing my vehicle. In fact they fixed what another place didn't get right. Thanks Chris for your friendly and professional service.

Very honest and good Mechanic's.
I had some major car trouble and had my car towed to this shop. Turned out to be terminal for my Jeep but they charged me no diagnosis charge and a minimal charge for two tows. I will come back again.

Found a nail in my tire after returning from work. My usual place was closed so I tried here because it was close and I didn't want to risk my tire going flat going somewhere further. Was told it would be a few hours due to a wait but they got it done in 1!!!! Tire was saved and didn't cost a fortune, will come back again!!!

Shout out to Richmond Tire and Auto for the amazing customer service they provided while servicing my Truck. Chris was genuine and treated me and my girls like family while we waited. You know that this is more than just his business for him, because of the way that he treats his clients. He is also timely and finished within the time he said. I will definitely be back soon! If your car needs repair, check out Richmond Tire and Auto!

If you are in need of tires or any automotive repairs, this is the place to go! They are super reasonable and alway take care of their customers! They shoot you straight and never try to do more than what is actually needed! I highly recommend Richmond Tire and Auto.

The team at Richmond Tire and Auto is simply amazing! I brought in my Ford Escape for multiple repairs and my ‘99 Corvette as well. They are personable, efficient, good communicators and excellent mechanics! I’m so grateful to have such a great team so close to Pecan Grove! I highly recommend them for any auto repair and maintenance.

They are amazing. 👍👏👏🙌🙌💫 Extremely Professional. Extremely Nice. Best Customer Service. Hard working. Focused. I had issues with my tire. I would not trust any one except my dealership. I googled someone near to me & reliable. I liked they way they communicated & addressed my concerns & questions. They ordered my tire 🛞 within one day & replaced very next day. They called & reminded me that the tire is there early morning. They are so caring. Family owned business. Extremely proficient & genius. Everything about them is excellent experience. I am fully satisfied. I will coming here whenever I need any Services related to car. I fully trust them. I highly highly recommend them. David is the best. David & Chris 👍👍👏👏. Keep on shinning. Wishing you more business, respect & good luck 👍🍀. God bless you all.

These are good folks. They took care of our Sienna’s weak a/c issues right before a road trip. Blowing super cold now! Dave and Mike were able to properly diagnose our issues because of their experience. I’ll be back for future needs for sure.

We found a new mechanic!!! Lived here 3 years and paid an arm and a leg to dealerships. We were looking for a local auto repair shop, and found it! Very friendly and knowledgeable.

My husband and I came in for what we thought would be a tire balancing on our rear tires. We were helped by Dave and another gentleman. They took the car back quickly and found that the tires had some evidence of defects. Dave educated us on what to look for and urged us to return back quickly to the establishment that we bought the tires from. Based on the information Dave provided us with, we were able to find that the tires really were defective! The establishment tried to argue that it was a slow leak. But thanks to Dave we stood our ground and they found he was right! We did get new tires free of charge; but we most definitely will be doing repeat business with Richmond Tire and Automotive to deal with people we can trust!! Thanks again Dave!!!

Always takes care of us!! Finding a trustworthy mechanic is hard to find IMO.

Had last minute service on my sons truck scheduled and that day my son ended up in the hospital. Chris (manager/owner) was more concerned about the well being of my son before paying for the car. The service to his truck needless to say was amazing. They had it completed quickly and it ran very well after repairs. Bring back local businesses with good hearted people. The experience was amazing and we will be back for future repairs if needed on any vehicle

We’ve stored our camper here for two years & had nothing but great experiences anytime I talked to someone on the phone. It’s impossible to have good customer service these days but every guy I’ve spoken to was nice.

We have been getting both of our vehicles serviced here for the last 3+ years since we moved this way. Chris (manager) is a great guy and has a great team. Always willing to take time to explain, provide honest feedback, and deliver fair pricing. They may not always be the cheapest but as they say 'you get what you pay for' while their service more than makes up for it! We will continue to be loyal customers.

Friendly, professional and competent mechanics. Been going to RT&A for over a decade and have always been highly satisfied with their work. Highly recommend.

Always very helpful and strait with what's happening with your vehicle. I trust these guys, though busy, they do not sacrifice service.

Absolutely Honest & Great Folks, hands down the BEST mechanic shop in the area! Go see Chris and his team at Richmond Tire and Automotive…. You won’t regret it and neither will you wallet!

I was stranded, on a Saturday, in Richmond in my 2020 GMC 2500HD, truck would not start! After calling Chris, he literally came himself and installed the part needed to get my truck to his shop to finish the work!!!

These guys are first class and are few and far between these days!

Life Long Customer,
Jeramie

First time using this establishment and definitely will use them again! Chris met me at the counter and quickly had my information and vehicle concerns written down for his crew and also personally provided a shuttle service back to my house while they worked on my truck. He is a very personable individual and conversation was effortless in the short drive to the house. Truck was ready a bit later in the day and repairs took care of the issue I had. Chris then also provided a return run back to his shop so I could pick up my vehicle.

Very pleasant experience, organized office area, good waiting room, etc., but must say the customer service provided by Chris has ensured my going back for any future needs.