Car-X Tire & Auto

From Indiana and was heading to Virginia Beach when my car broke down. The staff at the Florence Kentucky store went beyond my expectations. They understand my stress and need to get back on the road. They made me a priority and was so wonderful to work with. Explained everything to me and got me back on the road in no time. I highly recommend CarX in Florence!!

Russ and Matt at Car-X are AWESOME!!! They were professional, helpful and assisted me in getting the best deal in the quickest amount of time! I needed new tires, brakes and rotors. Nice to see there are still honest and helpful auto repair shops! Go to Car-X for all your needs!!

We were here for Christmas and our van sprung a bad antifreeze leak in a split connector piece. I showed up at 8:00 in the morning and got right in. Within 4 hours, everything was done and the manager had given us a financial break regarding our circumstances. The price was reasonable and the work was done well. If I ever have another problem while I'm here, I will definitely come back! Great job!

I have brought my car to this Car X location since moving to KY. I have always been treated well and the service was done promptly.
The staff have always been friendly and respectful. My husband takes his car there as well and is very satisfied. Highly recommend!

Rusty was honest and up front. Only fixed what needed fixing and didn't try to up sale me. Even realized he didn't need a part and that providing savings. I appreciate the quick turnaround as well. Thank you!

Just needed a utv tire broken off one wheel and installed on a new wheel. Boys were very professional and knowledgeable about the utv tire mount as it is a different psi when you mount it as when you actually go on the trail. Beat tire discounters price by 10 bucks too.

I got a tire puncture on I-75 and I was fortunate enough to be able to make to Car-X. They took care of me right away. Checked to see if the tire could be repaired. They were able to repair it and then reinstalled it. They were outstanding in how fast and professional they were and they didn't charge me for the service. That was just amazing. Truely unbelievable these days.

This place was amazing. I was an out of town’r on a road trip and had a rear brake line bust and leave my family stranded. They got me in quick and fixed my problem right away. Super friendly and respectful. 100% I’d trust this place with my vehicle.

I always have a great experience here. They don’t try to con you like other shops and they know what they’re talking about. Can’t beat the buy 2 get 2 tires free special.

Kyle and his crew are always very efficient, professional and prompt with servicing my vehicles! Also extremely personable! I drive over an hour every time I need to have one of my vehicles serviced because I trust Kyle and his team!

Management is very thorough and knowledgeable. Also very friendly and courteous. The work done has always been more than satisfactory and has kept my vehicles on the road and running well. Thanks to Florence CAR-X for Trustworthy Service!
Neal J. Raker.

Not only great service, but great people too. Tyler went out of his way to make sure I was taken care of even though they were very busy. Saved me a lot of money figuring out the correct issue when I was told otherwise by another shop. Will definitely be back.

I've recently relocated to the area and tried this location on a whim. I have to say that I have received some of the best automotive service at a more than fair price. Their use of appointments truly helps those of us that have to wait, due to having only one car or not having anyone to pick us up. Showed up on time for my appt. and they pull my car in right away and started working. I would also like to mention their professional customer service, because the staff has to be the most kind and polite mechanics I've met. I've been 3 times now for oil and tires, and they are consistent with everything I've mentioned.

I returned on 6 May 2023, and everything I experienced before has continued. Still the best customer service and performance.

I have been going here for years for oil, changes, new tires, etc. Kyle, the manager is always very nice and explains things. I get quality work at a fair price!

Scheduled for an oil change and tire rotation. Service was prompt and work completed quickly. They checked my brakes for me (I asked), and let me know when they may need work.

Needed oil change asap before going out of town. Made appt but was going to be late due to hospital incident. When I called to let them know I wasn’t going to make it on time, he told me to come on to shop n he would try to work me in. And they DID! I was so pleased!!

Was pleasantly surprised by the professionalism, honesty and service from this team. My daughter recommended this Car-X and so I thought I would give them a try. The service members worked together to improve efficiency and management was up front, friendly and professional. I will definitely be back!

They were on time with my appointment and very courteous.

Kyle and the crew are professional and reliable. I've been going to this location for a number of years for regular oil changes and repairs as needed. They always give you the straight story on what needs to be done and don't try to oversell on things that you don't need. They get you out the door for the most reasonable pricing. Highly recommend them. Kyle, thanks for all your help in the past.

This place is excellent. I needed a headlight replaced and they did it fast and at half of the estimates I got from so-called affordable mechanics. Bill, the manager told me about their upcoming tire sale when I asked about tires and was very helpful and friendly. I highly recommend them for regular maintenance and auto care.