AutoZone Auto Parts

Great customer service. Walked back in forth a few times today and they did everything they could to help me out. I truly appreciate it.

I was in there earlier this evening and the service was amazing! Phenex tried for over and hour to work and fix a bolt on my battery terminal in this heat it was a great experience I highly recommend going to this location and Jen made sure my dog stayed cool and had water the whole time! Good caring ppl!!

My Coil went out on the interstate . After a 10 minute cool down. I started my truck and drove to the next exit. Auto zone employee was very helpful. He loaned me the tools I needed to replace the coil in the parking lot. Still running good.

This is my favorite AutoZone to go to. The people are very willing to help you. This store has a great staff !

Where do i begin. Travelling from South Carolina back to Michigan. Brake pads and calipers were shot. The fantastic staff at this location went above and beyond to help get us back on the road. Highly recommended. If i could give 10 stars i would. This is hands down "The Best" AutoZone around.

Super convenient location off Buttermilk pike. Replaced battery after testing for bad cell. They were service oriented and didn't hesitate to help.

Paint was my goal. Goal met. Decent parts place. Usually can have whatever I need within 24 hrs if it's not in stock. Only once did they say a part was only available at a dealership (Honda relay). They suggested trying a local Pull-n-Pay junkyard first. Junkyard had part for $3 (I'm sure dealership would've been $60+). So these guys get my 5 star for saving me my hard earned $$ and for friendliness and helpfulness. Will return again.

We broke down on our way out of town. The manager was knowledgeable and helpful.

The man that took care of us was very respectful and got my fiance and I out of the door fast, he fixed our issue of ordering the wrong lug nuts as well. We really appreciated his customer service!

Came back in recently...same as before, this store is awesome the the people are just as awesome!!!

Very clean store
Super Professional, the entire staff. If they don't know they confer with a colleague and of course look the item up.

Usually have things in stock or can get it from the warehouse same day or next day early.

If you have anything wrong with your car I would recommend this place as they are great in finding the direct issue and won't lie to you like the dealerships or repair shops in the area.

I had an alternator issue, they put it on the tester, tested the battery and ran a diagnostic on the car... they proved the alternator was the issue and helped me buy the right one for my car. They even helped me put it on right there in the lot. Great crew and I would recommend this place over any repair shop.

Jen R is the best!!!! She was friendly, efficient, and oh so helpful!! She even changed my headlight for me!!! Will be back.

This location has some amazing employees. Every time I go in I am greeted with a smile and a how can we help you. Soon as I enter the parking lot and see that blue truck I know Matt’s working and I am going to get excellent service.

Super courteous staff, such as Alan and Tyler, who show great concern in getting you the right part and offer helpful and insightful advice. I've now made Crescent Springs my home store. ❤

I walked into the store a frustrated, desperate, freaking out . This is the only car me and my kids have and I can not miss another day of work and they have to be at school tomorrow. I literally broke down across the street from AutoZone in Crescent Springs,Ky. I did not know at the time, but it was the best AutoZone I’ve ever been in. Not because they carry the same thing as all the other AutoZone stores, but bc of the customer service I received from the three men working that night. As soon as I walked in I showed him the piece that broke off of my battery and they knew exactly what it was. We conversed for a few minutes about the situation. Then I asked for one of the men to go with me and help me to put the part on before it got dark. I knew I could not leave my car stranded all night and have no way to work and school in the morning. One of them in his name was Junior looked at his bosses and asked if it was OK if he went with me. His bosses both said absolutely, as long as you know what you’re doing, you can help her. We were out the door in a flash. Junior had my car up and running 20 minutes later. I was so thankful that those three men were so kind to help me that night. The next morning my kids were on time I went to work. I just wanna say to the three men that helped me out God bless you and thank you so much! You didn’t have to help me get my car going in for the two managers you didn’t have to let him go. But you did and it’s save me hundreds of dollars and days without a car. You three just saying yes instead of no changed my Entire day around. Thank you so much I told you that’s customer service ever!

Very well managed store.

Thank you so much Matt and David, for your assistance with our cars. You were so kind and helpful.
Definitely going back and recommending this place to everyone.

An employee Jay C helped me and went way above and beyond to help me fix my license plate im very grateful. She even helped put the plugs in the stripped out holes and not have my license hanging off the back of my car. She is very respectful and a great employee the best I've ever encountered at Auto Zone. Go Jay C your awesome!

Absolutely love this place. They always help me find what I need and offer to install the parts. My S/O and I needed new wipers today and they offered to install them and were really nice about it. They also came up to us to help when we seemed lost in the store. 5/5 truly.

They were all so nice and had me on the road in no time. Special thanks to Dave who jumped right in and swapped out my battery. Thanks!!!

I keep going back to Autozone in Crescent Springs. They know me by name, are always friendly and helpful. If I need to just kill time and shop guy stuff they dont pressure me.

8/8/22. These guys understand customer service, I was very impressed my last few visits. Courteous and knowledgeable.. Top notch guys!!!