Misty Baggett, FNP

Wish I could give Nurse Practitioner Baggett and her staff a 100 stars!!! I have been seeing Nurse Practitioner Misty Baggett since 2017. She has always been very professional and extremely helpful. When I originally went to her office, I was very nervous and just in bad overall shape. Ms. Baggett and her staff were so nice and caring. I began to relax and immediately knew I was in good hands. Since my first time in 2017, I see major improvement in my overall health. Misty and her staff are so helpful, they always make sure I understand completely what is going on prior to and after my appointments and what I need to do next. I have my next appointment this Friday, I love that I am already at ease knowing I am in good hands. If you have had bad experiences in the past at other Doctor offices, I would definitely recommend you come to this office. They really do treat you with the upmost respect and have a way of making you feel so comfortable and at ease.

I'd been seeing Misty Baggett, FNP at Christus Health for a few months. I have quite a few ailments and she had been very good to deal with overall. However, the ball was dropped in a couple of instances in respect to referrals I was told were made, but just not where or who they were with to be able to follow through on them. Therefore, my health went unchecked. I'd communicated conditions, what I was requesting, and past history(s), which was all documented in the My Chart portal. Yet, it was not looked back on as reference in terms of where I was with things, what was happening, etc. So, then one of her staff gals wrote to continue the communication, and while it was frustrating (she didn't understand what I was trying to state and help communicate that back to Misty), I end up the next day with a letter in My Chart, telling me I've been dismissed as a patient. Simply amazing! Lesson in this: communication via the portal arrives without tone, or person, and is misconstrued into a convenient uproar at the patients expense. No need for it at all. Just thin skinned all the way round, leaving the patient hanging because you're clearly dealing with very childish people who are VERY updated to the cry wolf mentality in the world we're currently living. What a waste. But, I take it as it comes, and find a more professional facility and doctors to work with. Thanks Misty for leaving it like this! You've now entered the world of being part of the problem.

Follow up: They're response, "CHRISTUS Health is committed to excellence in quality of care and has established a confidential tool for addressing any patient concerns." I don't need a confidential tool thank you. My post, which constitutes FREE SPEECH, is posted to allow OTHERS to know my experience so they can make their own informed decision. Also, the Patient Advocacy was contacted, they did NOTHING. Come for my free speech next!