Freer Auto Body

So I manage to make a oops awhile back while trying to fix a chip in my paint on my hood, with a touch up pen.

So I took my 22 Rav4 down to Freers in Godfrey where my family takes their cars to have it fix. They got it Sunday Evening for my appointment on Monday, Received it back today on Tuesday.

Looking brand new! Like it came off the show room floor, even got a rose 🌹 and card from them but they even clear my car!

Thank you to the folks from Freer for fixing my oops.

Josh

I just picked up my vehicle today. I would 100% recommend this body shop, they handed me a rose and a thank you card for me bringing my vehicle to them. Totally pretty much detailed the front of my vehicle..console and dashboard as well as vacuum and clean floor mats. Saying I was impressed is an understatement. The lady at the front desk was nothing but polite and professional. Highly, highly recommend. A+ service in every aspect . I will definitely use them in the future if needed.100% satisified

Freer seemed to genuinely appreciate my business, which I appreciate. When I picked up my car tonight they had cleaned the inside of my car it seemed as well and had a rose and a handwritten thank you note in my passenger seat. My car was done before the quoted time. They were all nice and genuine. I would use them again, thanks Freer!

I live in St. Louis and still make the 45 minute trip to this shop to have any work done. They are so trustworthy and their service is always above and beyond. I’ve truly never found an autobody shop that is even comparable to the quality of Freer.

I highly recommend Freer for any repair work. A tree limb fell on my Jeep, and as I’m new to the area AND fortunate enough to have never had anything like this happen before, I really had no idea what to do. I saw Freer had good reviews and gave them a call. Everyone was very pleasant and helpful, and the entire process was extremely easy. They got my car towed for me, worked directly with my insurance, and even finished nearly 5 days early from the projected finish date. Super easy process from start to finish. My car looks amazing and was even fresh and clean on the inside when I picked it up. If you need work done they are the place to go! Thank you Freer!

I missed judged my spacing when exiting a driveway and dropped down into a culvert/ditch. When I got out to see if there was any damage, I was shocked to see what I had done. Lucky for me, I have insurance and Freer is in my hometown.

When I made a claim with my insurance agent, she told me that Freer was one of the repair shops that was highly approved by my insurer. From the time I took my Rav4 in for an estimate to the final work, I was totally impressed with the customer service and professionalism of the entire staff.

On the day I dropped my SUV off to begin the work, they gave me a time frame for when it would be completed. When they started work, the found some additional damage underneath and called to let me know they'd need an extra day. I also, received periodic text messages keeping me up to date of the progress.

When all the work was completed, I was notified and they reminded me they do not take debit or credit cards. They are strictly cash or check only. Good thing I keep a book of checks on hand, I rarely write one anymore.

To my surprise, when I picked my Rav4 up, they had washed and vacuumed the inside.What a nice touch. Since I had the body damage, I couldn't go through a car wash and Reggie (my name for my Rav4) was in serious need of a bath.

The ladies who work the front desk, deserve a big shout out, too. They are friendly, charming, helpful and professional. When I paid my at check-out, I was handed a detailed statement, a thank-you card in cursive writing and a long stemmed rose. That is a nice touch.

I hope you never need auto body work done on your ride, but if you do, I highly recommend, Freer Auto Body.

We have used Freer numerous times and they are the only ones we trust with our vehicles! Everyone is friendly and knowledgeable which makes an already stressful situation a little easier to deal with. I personally love the rose each time we have been to pick up a vehicle - very unique touch. I recommend them 100%, even if you have to wait a little longer to get in. That’s just because they are so good!

A family member recently had their car repaired at Freer Auto Body. The repair process started and was completed when they said it would be. The vehicle looked great when we picked up ! If we are in need of future auto body work, we will definitely use Freer.

Animals love to hit my car. I love knowing that I can take my car to Freer and they will do an outstanding repair job! Excellent work, excellent customer service.

Freer has always been a premier auto body repair business. Their staff is friendly and courteous. Dusty prepared my estimate in a timely manner. Very satisfied.

Hubby's car took on a coyote and lost... Big time lost.
That's what landed us at Freer Auto Body. We left the car there while we went on vacation. My husband was very happy to be receiving updates from Freer as they began and completed the necessary repairs. After returning home, we went to pick up the car. Unfortunately, there was a repair that was missed... To be truthful, it was an honest oversight as the coyote removed a piece from under the vehicle that Freer techs didn't even know was missing - I have learned that not all cars like his has this particular piece.
As soon as my husband mentioned it to the wonderful folks in the office, there were 4 people who immediately stopped what they were doing to see how soon they could complete the final repair. As luck would have it, the part was located, ordered, delivered, and attached before closing that very same day.
WOW!! What service!
Not a problem for us, but they kept apologizing... It was an honest mistake💁🏼‍♀....
So, I dropped off hubs to pick up his car before they closed. He's still literally walking on cloud 9 because the thing looks brand new. The repairs are spot on! Amazing!
The workmanship that Freer Auto Body is TOP NOTCH!
Not to mention that you are truly treated like royalty in every contact with them. They went above and beyond to make these repairs with perfection.
We've used them before when unfortunate events have found us and we will use them again.
There's no place that compares!

Very pleased when I picked up my car awesome job everyone!! I
would definitely recommend you
Thank You
Mary Cunningham

As soon as I realized somebody vandalized my truck I called my insurance company and they got a hold of freer they got me in on Monday had everything done within a week it looks amazing will definitely recommend to friends and family first two pics are after

Freer is amazing! My dent in the bumper was fixed in a day. They stayed an extra few minutes until I got off work to pick my car up. My car was completely detailed, cleaned inside and outside. I opened the car door to find a nice thank you note and a beautiful rose. They went above and beyond and did it with kindness. Thank you so much!!!

i had been rear ended and was recommended to Freer and I’m so happy I went with them. While waiting about a week for my appt, someone on the highway kicked up a chunk of debris and did damage to my fender (couldn’t catch a break!). Freer was able to do both jobs at the same time and prevented additional stress on an already stressful situation. They took amazing care of me and kept me up to date with text updates. My vehicle was ready a day ahead of schedule and to my surprise, it was vacuumed out and washed. Thank you Freer for a top notch job!

Freer has always been amazing in the work they do. I recently experienced a run in with a curb collision and Freer completed the work ahead of schedule and with great proficiency. This was not a small task! I recommend them for any body work you need, great people!

I’ve always taken my car to Freer even when I moved an hour away because that’s the level of trust they build with their customers. My needs are always taken care of and I have to do little to nothing on my end which makes an already stressful situation that much more tolerable! One perk of a small business is the care they have for their customers outside of fixing your car. I was handed a beautiful rose along with a card and in it was a hand written thank you for being a loyal customer. They’ve always done a great job with my vehicles. I’m super picky and I can say that I’ve never been disappointed - not even in the slightest bit!

Friendly staff, great communication, amazing work. This is our families preferred auto body shop hands down.

What a great company. They replaced the hood on my 2018 Ford explorer. Roberts Ford in Alton honored the warranty great folks there too. I highly recommend this auto body shop. outstanding quality work cleanliness just a great great group of folks thank you so much. respectfully GARY H.

I have been a customer of Freer Auto Body for over 30yrs, and they have been my go to Body Shop from the smallest accident to thinking the vehicle would be totaled and it wasn’t and they fixed it just as new. Doesn’t matter how small or big your need is, they will give you the same top rated level of service and you quickly come to realize they truly appreciate and understand their customers satisfaction is goal number one. Margaret, Carrie & Tim Freer have spent their whole careers at Freer devoted to putting together the best staff that have their same values, and I highly recommend you use Freer for any and all Auto Body needs.