PacSun

I've been to this store a few times with my 13yo daughter. Nice store, always clean, organized. Today I went for a quick return to store credit and was impressed with my checkout experience. Charlie was working and speaking to the customer in front of me. He was very engaged, high energy and called the teen customer 'boss'. I thought that was outgoing of him. Charlie then acknowledged myself next in line. He greeted me with that same excited energy through the return process. Charlie was not a robot employee working. He is excited and chatting with customers. He asked if I was done running errands for the night and hoped I had a great evening. This young man who is about 17 was so engaging. Great job! 👏🏻👏🏻👏🏻

We went into the Algonquin store and had a return. We have had problems with returns in the past but Charles helped us today and he was so sweet and helpful making it an enjoyable experience

Birthday shopping for teenagers

Nollie!

Helpful staff.

Very young clothing styles and staff. Not the most helpful (because they're kids).

Quiet, nobody asked if we needed help.

Not a large variety of clothing to choose from.

Very bad customer service. Not professional at all. Cashier was talking on her i-phone on speaker. She was talking to her boyfriend and "oh man". I can tell the guy is cheating on her poor girl.

employees didn’t show up until 1pm and didn’t even unlock the door at 2pm last time i checked- they just stood there and talked while people were obviously pulling on the doors.

Staff is very unhelpful and store not open on time.

THE WORST CUSTOMER SERVICE I HAVE EVER HAD IN MY LIFE. I don’t really leave reviews but this store didn’t sit right with me. The 3 employees working on Saturday January 16 around 6 pm were so rude. As this one girl wearing a new york baby blue sweater was ringing me she didn’t even talk. I commented how I like her sweater because it was really cute and she just looked at me annoyed and said thanks with attitude. I felt very uncomfortable in the store as the other guy isn’t he store was not engaging with the customer and on his phone. I tried being friendly saying hi and there was no response.