Plainfield Automotive

I always dread auto issues. I know it always costs more than expected, or hoped for. Plainfield Automotive was professional, courteous, patient, accommodating, highly qualified and I highly recommend them. I was impressed with the receipt from service. It is detailed like a medical report. Although, I paid more than I expected BEFORE they walked me through the cost, I will definitely go back. The only caveat would be, DO NOT FORGET LABOR COSTS, which aren't mentioned on the sign outside. Those costs are parts, not labor. Honestly, I don't feel a bit bad about the pinch in my wallet because honestly, I paid over $110 for an oil change at Jiffy Lube and here I paid pennies comparatively speaking. My safety and that of my new teen driver is worth the cost, especially when they make you feel like family. Be smart, get your car checked out before it really goes bad. That's what I did and Plainfield Automotive made it worth the expenditure! Thanks for your amazing service.

I absolutely love Tom and Delores at Plainfield Automotive. I’ve had lots of work done there and they are fairly priced, honest, and knowledgeable. I completely trust them and the work they do. I don’t know a ton about cars, but they both explain it to me so that I understand what I’m having done and why as well as the risks if I don’t have the work done. They go above and beyond in accommodating me every time with transportation if I need it, whether a ride home or giving me a loaner. I would recommend them every time, hands down!

In 2012, my mechanic Rick Swanson closed his business. Shortly after my mini van needed some belts and a sprocket replaced. I took it to Bartels on Rt 59. I was surprised by the bill for the project. I then went to Plainfield Auto for the next needed maintenance item, and from then on, they have had my business. They do my oil changes, and any maintenance that is not dealer warranted. Brakes, battery testing and replacing. Most recently replaced belts and hoses on my Explorer. For every instance, they called, and updated me and gave me a price quote that did not change when I went to pick up the vehicle. The most recent replacement of radiator hoses, left a quandary, as the after market hoses, did not seal well. Both David and Thomas, worked on the issue to resolve it as a warranty work. I have always used a reliable mechanic, that I can develop trust with, and they trust me. I am not a relative, or even close friend. I am just a customer that wants good work, and they do good work, stand by their price and I always have safe cars to drive.

Awesome family owned Business. Called for a estimate a week later called to schedule a appointment for me vehicle and Dolores remember my name without me giving her all my info. Better then that my total was less then my estimate.

It's been a long time since I've been there, but I'm glad Tom and his wife are still there. My family moved to the Plainfield area, and at the time I had a Dodge Aries that nobody could figure out what was wrong with it. Four shops worked on it, and a local dealership actually referred me there. I remember Tom calling me to apologise that it wouldn't be ready by 5:00. He diagnosed the problem and didn't seem to have any problem fixing it, unlike the four previous places that looked at it. It was ready the next day.

We were in the Plainfield area for four years, and Tom always took good care of us.

I have been a police officer for over 25yrs, i have seen the scammer mechanics in my time...THIS IS DEFINITELY NOT ONE OF THEM!

Tom is very straight forward and will explain in great detail what needs to be done and what can wait.

I love this place, the people are great and i will never use anyone else as long as Tom and Delores are there.

Getting ready to take another car i just involuntarily inherited and have full faith in Tom's work.

KEEP UP THE GREAT WORK!

Customer for life.

SGT. Browder

Thank you so much for your help on Oct.11. 2017.
I left my lights on while at a dentist appointment and your help and kindness in getting my car started was greatly appreciated. Just asking for prayers in return is the Plainfield I am proud to say I live in.

I love these guys! Very competent work and very affordable. I thought I needed a starter and was willing to pay for one and it turned out to be a loose battery connection. They fixed for free when I expected to pay $300+. I'm a customer for life!

I love my mechanic! Thomas, the owner is awesome. He always makes sure you know what is going on with your vehicle and they always try to give you the best price!

Great automotive shop. Thomas and his wife are genuinely wonderful people and run their shop with INTEGRITY. Something a lot of automotive shops seem to lack these days. I am so happy I found them.

Very nice people. Couldn’t find anywhere to get me in for an oil change but when I called them they said absolutely, stop on by anytime. Will definitely be using this shop in the future!

I love Plainfield Automotive. I Bring all my vehicles here . Honest , upfront and fast . Great people and always a smile . Cant recommend highly enough .

One of the best mechanics in the area. Hometown goodness. A true man of his word! And Delores....what a wonderful lady. You feel her smile every time you call!

I like this place. Honest, timely and capable repair shop. Family run business is a bonus in my view. I've taken my cars to them for a few years already and will continue to do so.

I have had the pleasure of knowing Mr. Thomas for many years and as a Master Technician you may rest assured the job will be done right and for a fair price.

I have been bringing my truck here for years. Always honest fair service and great communication.

This is the best place to take your car for service! They TRULY treat your car as if it were their own.

Did a great job fixing brakes and explained what they were doing before fixing.

awesome service and great prices. ill be back evertime i need car service thank you!!

Wonderful staff and amazing service with unbeatable prices, would not recommend anywhere else.