Character Coffee

They make their own flavor syrups in house and they are delicious! I swear my pecan oat milk latte is the best latte I've had in years. The barista working was great! She knew a lot about coffee and was so sweet and friendly.

Character coffee is a little gem! I walked in right when it was opening and the barista greeted us with a smile and “what can I get for you?!”. She was so sweet and kind to everyone in there. Not to mention the drink I had (cappuccino) was delicious! The plants, honeycomb tiles, and beautiful decor is peaceful and makes you stop, look, and take it all in. Highly recommend, especially if you wanna start your day off with a smile ☺🤗☕

Really nice coffee shop.

Came in on a chilly day to grab a coffee and enjoyed my pumpkin spice latte very much. Service was good. Decor is a nice mix of old and new and the vibe is enjoyable.

Amazing latte. The barista tried to hide some impressive latte art with a cover before I could take a picture. Said she would've done better if she knew I was taking a picture😅. 10/10 would recommend.

Great little coffee shop. I enjoyed visiting with the friendly barista. Very good cappuccino, and they serve Onyx coffee, which is really legit coffee! Would stop again when I get to Utica.

My wife and I came here a coupe of times while in town visiting family. I'm still thinking about how delicious the latte, drip coffee, and americano all were. How did she make an americano taste so delicious?

Ordered a chai tea latte and it was one of the best that I have ever had. The cardamon and honey combination was quite delicious. Would recommend this place to anyone. Overall great experience. Nice to seat and relax and study or do HW as well. The barista was also very kind.

Coffee with the most Character

This is the best coffee shop I have ever found in New York (and actually anywhere else). You will not find another shop that cares this much about the coffee craft within a 100 mile radius (at least). The most aptly named shop - it is full of great coffee and great character. Some of my highlights:

*Attention to quality of the craft is immeasurable here. The fantastic barista, John and owner, Katie were at the bar, testing and creating flavors and combinations. You can really tell they have a passion for innovating in the coffee community - you can really taste it too!

* The creativity is unmatched and inspiring. As mentioned above, the staff here make house-made syrup from scratch, and they have flavors NO other coffee shop offers (Pistachio syrup c'mon). They also experiment with multiple beans/roasts and methods of brewing, they are extremely knowledgeable about the craft

*The genuine character the staff offers. I walked in this shop for a quick stop and ended up spending most of my Sunday here. John, Katie and the crew were so engaging and offered such interesting coffee talk. They were extremely friendly and kind - they truly gave the 'coffee shop culture' you only see in TV shows.

You will never step into a coffee shop that has quite the character this one does, and even as I write this, I have the urge to return. You go for coffee and leave with an experience . I 100% recommend this for anyone stopping in the area.

Coffee here is the mind blowing, brain bending and thoughts boggling Coffee I ever had around here at-least in Utica.
100 times worth than Dunk-in, Dip-in.just try any kind of coffee. You will fall into loves

Character Coffee has truly captured my heart, and it's my pleasure to award them a well-deserved five-star review, with a special mention to the incredible owner, Katie Aiello.

The service at Character Coffee, under the guidance of Katie Aiello, is nothing short of excellent. From the moment you enter, the staff's warm and inviting demeanor creates a welcoming atmosphere. Katie's commitment to providing top-notch service is evident, making each visit a delightful experience.

The coffee at Character Coffee, curated by Katie Aiello, is a true testament to her dedication to quality. The rich and flavorful brew reflects a passion for coffee that goes beyond the ordinary. Whether you're a seasoned coffee enthusiast or someone exploring the world of coffee, Character Coffee offers a delightful journey for your taste buds.

What truly sets Character Coffee apart is its active involvement in the community, a reflection of Katie Aiello's commitment to making a positive impact. Knowing that your coffee supports community initiatives adds an extra layer of satisfaction to the overall experience.

The staff, under the leadership of Katie Aiello, are not only skilled but also beautiful human beings. Their genuine kindness and passion for the craft, instilled by Katie's example, create an atmosphere that feels like more than just a coffee shop—it's a community.

In conclusion, Character Coffee, with the heartfelt touch of owner Katie Aiello, is a beacon in the coffee world. With excellent service, great coffee, community involvement, and a team led by a remarkable individual, Character Coffee is an absolute gem. Five stars well-deserved! Highly recommended!

It took me a minute to find this place, but the decor is amazing in this place.. love all the greenery. The maple latte was absolutely freaking delicious. They also have an assortment of very interesting flavors like honey lavender, and honey cinnamon.. 🤤🤤🤤 definitely will be back.

10/10 Had a delightful experience for my 1st visit. Came for the Honey Lavender Latte but they were out, so I enjoyed a new flavor they were testing- 'Rosé'. Beautifully crafted and the owner/coffee crafter (Christi/Katy/Cati??) was a great conversationalist. The smells coming from Soul One 12 next door only added to the experience ❤

Beautiful place to have a delicious cup of specialty coffee! Very kind and cheery staff and really a great place to sit and relax in luxury.

This is an amazing local coffee spot. They really know their coffee! Place is beautiful in the midst of a revitalizing downtown Utica. Selection is superb. It's always changing depending on where their latest order was sourced from. The mocha latte I had was so tasty.

Randomly ended up in Utica, randomly ended up at this coffee shop. The blueberry latte was AMAZING and the staff was so friendly. If you also randomly end up in Utica (or not so randomly) you should definitely make this place a stop on your itinerary.

Superior latte to Utica Roasting Company down the block, and not mobbed and incredibly high-stress like that place. Fantastic.

I love Character like a second home. The coffee is top notch. The specialty drinks are inventive. The staff and the owner keep a welcoming and fun vibe going always. If you're in need of coffee or small bites you'd better stop into Character.

We were looking for somewhere new and tried the cold brews at this coffee shop. Great coffee, comfortable setting, great service.

This was the 5th stop on our Northeast Coast Coffee Tour. It held the #1 spot for a short time. We don’t eat sugar, but apparently they make all their own syrups from scratch which is awesome! The barista was kind and didn’t scoff when I mentioned we were from Texas (which came up in casual conversation - I didn’t just throw it out there 😂). Anyway, I enjoyed it enough to buy a sticker to display proudly somewhere. 😁

I'm not a huge coffee person but like a nice place to hangout and feel welcomed. Character Coffee is by far the best place to do that in Utica! If you feel like being social, you can sit at the counter and talk to a bunch of interesting patrons and friendly baristas. I especially like it because an iced latte and conversation is much cheaper than therapy lol! If you feel like being lame, you can sit at one of the cozy little nooks or on the comfy couch too I guess. And they are dog friendly, so you can bring in your canine friend to try to help you pick up one of the countless beautiful women if your own personal charm is lacking.