Landmark Credit Union

I have been banking with Landmark since I was 16. They have always been so helpful! Today especially, Grace at the Fox Run location went over and beyond to help me. She is very professional, helpful, friendly and has outstanding customer service!

Raven was very helpful, very friendly and truly made me feel like a valued member.

Dylan is a great teller

Always expedient and friendly! Have yet to have any issues.

Shay was an outstanding tech, on time, knowledgeable and pleasant!

Teller was very nice however when I had a problem with my account the manager interrupted her teller and completely changed the conversation. She was extremely rude and escalated the situation. She talked down to me and belittled me. I have been a member at this bank most of my life but today made me rethink my banking choice.

More times than not I can't get into online banking very frustrating and it sucks

Horrible phone system. 😠 This number is for all branch locations, but I wanted to talk to a branch office closest to my house. I have a miscellaneous question that has NOTHING to do with any of my accounts and had to click different numbers in order to have a REAL person answer the phone but, I was 17th in line to talk to anyone. I might as well take my chances and drive to branch office and hope the lobby is open to the public!

The drive thru teller did not put the checks and cash in the correct account. Had to go inside to correct it. Took 30 minutes.

Been with Landmark 20+ years. This new location lacks management. Rude untrained tellers and poor customer service.

Rude and not knowledgeable! Bad management.