O'Reilly Auto Parts

This Oreilly’s location is ALWAYS on point. They always go over and beyond to ensure excellent customer service both in person and over the phone. During a very frustrating time after getting a used engine put into my son’s truck, you all were amazing in making sure he received the parts he needed without the run around sand over charging as a couple of the others in the area do. We use to live right down the street from this store but are now a little further out, not too much but would rather drive the extra mile(s) to this location for a much better customer service experience than to settle for the one right down the street. Thank you all for all that you do! You ROCK!

I Stopped By 10Mins Before Close Because My Taillight was out and Dustin The Employee on duty Helped me find the right light the. Helped my with his tools to change the taillight. This guy was informative , quick and helpful . Thanks Again Dustin !

Edit 5-23-24: Thanks Benjamin for your help!

Very helpful today, 2-3-24. Even offered to assist me changing my headlight, but I want to try it on my own. I'll be a return customer! Thank you!

Friendly and helpful. They went about and beyond to be helpful

I came here because my car just stopped in the road on me Daniel from this fairview heights location went above and beyond x100 to get my car corrected. Words can't express my level of gratitude. Thank you Mr. Daniel and thank you O'Reilly for having such an awesome employee. # truly blessed

The guys working tonight helped me with a license plate issue. Standing outside in the rain with me. Above and beyond what I was expecting for sure! Really appreciate the effort!

Good prices and they deliver to businesses.

Dusty was very helpful and courteous

SAVED THE DAY!!!!

Help me not only by having the truck battery s I needed( diesel, so there is 2)

But also took time to install them for me. Now my truck runs great again.

Thanks for the help and effort

Always have a great experience staff.

I have always used this O'Reilly Auto when I have the option too for the past 3 years.
I went in this morning with an exhaust problem and the employee who helped me was more than helpful! No need for details but my exhaust does not rattle anymore and he saved me a garage bill I'm sure.
Thank you again O'Reilly Auto, keep it up!

Good staff like always

Guys here are fabulous. They answer questions and not in a "mansplaining" way. Always cheerful and go beyond their job description. I had a pickup truck load of boxes and cargo netting over it but wasn't sure if it was stable enough to take on the interstate. One of the guys graciously came out, made some adjustments, shook it to make sure nothing shifted, then gave me a green light.
About 2 years ago, I'd purchased several large appliances and needed to rent a pickup to bring them home. I'd stopped by, (since Lowes has no rental trucks and Home Depot said it was reserved all weekend) to see if they rented out their trucks. They did not, but an employee there said if I could wait a few hours until he is off work, he'd use his own POV and help me to get them and help my husband to bring them inside. That right there makes me a permanent advocate for O'Reilly.

Disagree with other review. Staff was very helpful each time I visited. They remembered details about my project and made excellent suggestions about parts and equipment. I completed my project at minimal cost thanks to these guys.

I had gone to another auto parts store looking for an equivalent for aThermo King air filter. They couldn't help me. I walked into O'Reilly's and in minutes they had crossed it to a Wix and had one ordered in for me. All in just minutes.

Great customer service. Super nice and reasonable pricing. I wouldn't go anywhere else. Old school service. Keep up the good work.

Got new alternator and battery . They finally got me the right amount of amps to push the power supply for camping great addition to our family .

After being pulled over for having a break light out. I swung by O’Reilly’s to grab a new bulb. Blair helped find the right bulb and even replaced it for me! I couldn’t have asked for a better experience. The girl behind the counter was also very friendly.

Even if they don't have exactly what I'm looking for, they always try to help me find it or recommend another store which might carry it. Reasonable prices and knowledgeable associates.

They offer a discount card and will install certain items for you like windshield wipers and batteries. Very well stocked.