VéloCity Cycling

I will definitely go back to this Store whenever I need to buy anything for my bike or have bike issues. Carlos greeted me right away and listen to my issue with my bike seat. He was very knowledgeable on how to fix it . He let me test, drive another used bike that same day. And even though I didn’t spend a penny that day, I will definitely go back when I do need something. You don’t come across that kind of service anymore. So refreshing thanks, Carlos.

I will admit that I was a little hesitant to bring my bike to Velocity. In retrospect this sounds dumb but all of my past LBS have been on the gritty side and Velocity seemed like the cliche shop where you need to be a pro if you want any attention. Well a few other places didn't feel right or never returned phone calls. My son has recently gotten big enough to inherit my 94 GT Zaskar but the bike needed some serious rehab. I decided to give Velo a shot. From the second I walked in Scott was treating me like a VIP. He gave the bike a once-over, we talked about my concerns with it, and explained the services available. He even knew the way to a rider's heart is to compliment the ride, and he let me talk his ear off about it. The mechanic bios were impressive on the website, so by the time I walked out I knew everything was in good hands. I was told three weeks with a hope to beat that estimate. I got the call about two weeks later. Picking up the bike was carefree. The most important part is the workmanship and it is topnotch. This bike feels brand new. I almost went over my handlebars in the parking lot because the brakes were so improved. The shifting is like warm butter.
I can't say enough good things about this shop and will recommend it to anyone in Lake Country.
Update: still a fantastic place with magicians working as mechanics. Anything I ask them to fix or tune up comes back feeling better than the day I bought it. They employ good people and the only negative thing I can say is that I hear they are going to close shop permanently soon.

Incredible store! They have so much to look at. The people working are friendly and helpful.

Was going to buy a chain online but glad I stopped at my LBS instead. Carlos gave me a whole lesson on cleaning and maintaining my drivetrain. Very friendly and knowledgeable!

Scott, Shea, and the rest of the VeloCity staff did an awesome job tuning up my road bike recently. It rode like a new bike afterward. These guys are great to work with and really want the best for their customers. Daily rides offered out of the shop are fantastic and fun. I am in the best shape in years because I have been riding all summer from there. Thanks guys for supporting the greater cycling community!

Best shop in the area when you need a bike repair or have a question. They truly seem to care about your experience. I went in for a basic fitting and they went above and beyond.

VeloCity Cycling is a well-stocked, comfortable bike shop. Dan was patient, helpful, and knowledgeable throughout my purchase of a new Specialized bike. Highly recommend.

What a great place. Salesman Dan Truesdale matched my wife with the perfect bike for her riding style and needs. She loves it.

I brought my bike in, they diagnosed a bad shift cable and got it running in a few hours. Great work!

Excellent beers. Great location. Great selection of bikes and accessories.

Coffee shop next door. What more could you want?

Great shop! Knowledgeable staff, have stayed after hours to help friends of mine fix their bikes during TOAD. Wouldn't go anywhere else.

I bought the best specialized bike, and the staff was extremely knowledgeable and helpful with my selection. Also, they provided a personalized bike fittIng so that my bike feels an extension of my body!

I received great customers service, advice and expertise on buying my ebike. I love it! Thanks Dan, Andrew and crew!

VeloCity is perfectly located at the gateway to the open roads of western Waukesha county. The Handle Bar is a great addition to make the post ride great as well.

Up beat, clean, and modern shop. A great place to stop for any cyclist, rec recreational or competitive... Not to mention great beer on tap

Very happy with the work they did on my bike.

Nice bikes great service and the best Popsicle's, Tropical Pops in Pewaukee!!

Just hooked up my six year old with a rip rock plus. Quick turnaround and nice people.

Friendly people. Scott has quite the operation there. Bought two bikes.

Very helpful and knowledgeable and a great beer selection