Arhaus

Arhaus is a classy place, specializing in high-end furniture and accessories. Gorgeous leather couches, chairs all available in custom materials.

Staff is knowledgeable, friendly but not pushy & very professional. Because of supply chain problems, lead times are very long so set your expectations accordingly. Be aware, this is an expensive store. Products are VERY high quality.

We were hesitant to purchase through Arhaus after reading all the horrible reviews. However, we truly loved the sectional, we couldn’t find one we liked as much, and most of the negative reviews were regarding the additional warranty plan. So we took our chances and made the purchase. Our sales lady was Awesome! She wasn’t pushy. Had a great recommendations for fabrics and had me out of the store in no time. We were told to expect delivery of our couch mid to late August.

The last week in June I got a call saying our couch was on its way from Ohio, and they would call to schedule delivery once it arrived locally. Here we are June 11th with a beautiful new, and quality made, couch in our basement! The delivery guys were fantastic! Taking extra care to not hit walls, even when it took three different attempts and positions to get the couch down the stairs.

We had an amazing experience with Arhaus and would order from them again in a heartbeat.

Friendly helpful sales staff. Quality furniture.

Had a great experience with Erika S at Arhaus. She answered all of my questions about measurements, furniture placement, and aesthetics. She was so patient with our timeline and really catered to our needs and wants. We had some hiccups with wanting to change out some sconces but she helped us return and choose new ones with no problem. She even figured out exactly what I wanted from minimal descriptions, and was able to obtain pieces that were going out of stock. Our couch, sconces, end table, basket, and lights have arrived and we couldn’t be happier with the quality and look of the furniture, quality of the delivery team, and quality of service from Erika at Arhaus Milwaukee. I’m so glad we randomly came into the store and met her.

Love this store! Beautiful furniture choices! We had purchased from this store and had great customer care with very friendly people assisting us. Unfortunately, because of physical limitations, we have had to downsize from a house to an apartment and were forced to sell much of our furniture. I did enjoy it while I had it. Everything sold at Arhaus is high quality and worth every penny you spend on it. I would highly recommend this store to anyone shopping for their home. You will not find the pressboard /cardboard junk that most furniture stores sell these days. Buy here for furniture that you can hand down to family for years to come.

Had a great experience with Tay at Brookfield Arhaus. He was helpful and accommodating. When our dresser had a flaw on the outside drawer we reached out and had it replaced. Manual and the team came today to move the heavy piece and provide utmost support and wonderful customer service! He was so kind introducing himself and making sure we were satisfied. Very considerate of our daughter/son in laws new home as well….since they have no driveway Manual removed his shoes to not get their carpet dirty. It’s those little things you notice that make your employees exceptional and stand out! 5 stars all the way. Thank you again Tay and Manual!
Kindly,
Nancy Thomas

Arhaus is a super great place to consider if you're in the market for new furniture...or just want to spruce up your home! The prices are on the higher end, but are well worth it! Love the trendy and classy feel of everything I've purchased/seen in the store. If you are able, be sure to ask for Chris. Super nice guy and is super understanding, as well as helpful!

We just finished a kitchen remodel and we were in the market for a sectional. I’ve been online and store shopping for almost 6 months, always coming back to Arhaus. Overall, the price was on the higher end, and without ever purchasing from this store, I kept passing it up. We have many bedroom and entertainment pieces from Room and Board and love them, but no store close by. We finally went to Arhaus after 2 other stores had a shipment delivery date of 7-10 months out. My husband and I were impressed with the layout of the store and the designers. We worked with both Mikayla and the Brookfield (WI) store manager. They explained each piece, were patient with our questions and order change, and had everything organized. I felt confident shopping here and know if I had any issues, they would take care of it!! The only downside is we are 28 weeks out from receiving our kimpton sectional 🙁 bummer, but I’m
sure it will be worth it!!

I am extremely pleased with both the customer service and the furniture I received form the local Milwaukee store as well as the corporate office. John Mark was awesome in helping with selections and making suggestions for fabrics and furnishings. Most of what I ordered was great quality, but the first sofa I custom ordered was in a fabric that didn’t wear well and looked bad within a few weeks. John Mark and the Arhaus concierge service arranged for a brand new replacment sofa with a more durable fabric to be delivered at no additional cost to me and I couldn’t be happier with the quality and look of the new sofa. Will definitely be a repeat customer with Arhaus.

I moved to the Corners of Brookfield in August 2018 and had no furniture at all upon my move. My experience with Arhaus has been absolutely wonderful!!! On my first visit Cary helped me to pick what I was looking for and THEN she went to my apartment with me and measured the place to make sure that what I wanted to purchase would fit in my place and would actually look nice design wise!!!! I am really thankful for that because I almost purchased a couch and a dining table that were way too big for my living room. With Cary's help we found options that fit my place perfectly size and design wise. Since then I have been buying lamps, blankets, bedside tables and other little things to make my it a nice addition to the furniture I purchased back in August at Arhaus. I like the experience there and all the things that I have purchased so far are of very nice quality that will last me for years ahead.

Great selection of high quality and unique home furniture and decor. The advisor their was so helpful. I saw other pieces that will go perfectly on on our new up north cabin?

Had a great experience with the general manager Jill. She helped me pick a chair and a fabric that is pet friendly. Just found out my chair is ready to be delivered way ahead of schedule. Great experience from start to finish.

BEST SHOPPING EXPERIENCE EVER!!! This furniture store is Heaven Sent! Wisconsin was in need of the beauty and extraordinary quality of furniture that Arhaus offers. For years I had been searching for a bedroom set for my daughter that did not look like "all the others." Alas, I found it at the Arhaus location in Brookfield, Wi. I can't be anymore Happy with the affordable price and the superb quality of the set! Most importantly, the Customer Service I received was of the utmost quality. My sales associate was Jennifer, who went over and beyond the call of duty to assist me with all my shopping needs.
They were also extremely accommodating with with MY ever changing schedule..to the point that I was also able to work with Laura, Kathy, Marcia, Cary Lee and Jill (Arhaus Manager). I was impressed by how they worked Fantastic as a Team and never made me feel like only Jennifer could assist me.
The delivery company that they use (David Gago) was HIGHLY experience and took ALL precautions to wrap each furniture item with protective moving blankets. They also took Great care when delivering, assembling and positioning the furniture. They made sure that all pieces were placed exactly where and how I wanted them.
I want to also mentioned that one of my pieces came form the Oakbrook store in Illinois. I called that store with a question that I needed answered and was provided the best customer service by Tom! He is truly wonderful! I will definitely continue to shop at Arhaus and Highly recommend them as an alternative to all the "same old" furniture stores around.

Great selection, can customize almost everything. Product quality is one of the best, a lot of attention to details. Prices are great - within the premium category price range. With a lot of sales going on, you can get a really great product for an unexpected price (in a good way). Probably the best consultants comparing to competitors.

Anyone shopping for home furnishings can do no better than Pedro Lima at Arhaus in Brookfield, Wisconsin. This store is chock-full of quality products and Pedro takes the time with his customers to answer their questions, as well as streamline the purchase and delivery process! My wife and I highly recommend both the store and Pedro!!

I went to a conference in WI and decided to visit the store, and I had the pleasure of meeting Shakira Berg, I explained that I lived in GA, and I was impressed by how professional she was. I described my house and areas where I was planning to upgrade my furnitures and she took her time, and treated me in a super professional way. I’m
back to home and I decided to hire her as my Design Consultant without think twice. I’m in love of the Brentwood sectional collection, the Kensington Dinning table and the Everest chair.
Yes, I will recommended the Store and please do not forget to call and make an appointment with Shakira Berg, she is awesome!

A different furniture store experience. Plan on spending some time here. The sales people are very experienced. Most of their products are made to order, however they do stock popular items.

The assistance I received from Pedro was spectacular. His sense a humor made me feel comfortable. Ee recommend his expertise in choosing the perfect gift for our loved ones!

Beautiful furniture, right up my alley in terms of style, not too modern not too fancy or dated looking. There were a few really cool things I could afford there, but a lot of stuff was too high end for me, but it didn't seem unreasonable.

We had a wonderful experience with the purchase of our new beautiful sectional. Cary and John-Mark were beyond helpful and worked together as team to assist me as necessary. Would definitely shop here again!