F & W Properties

Maintenance tells you everything you need to know about how much a property owner cares about their property and about their business relationships with their tenants. I've rented the same apartment from F&W since 2017. Prompt, correct and professional-- that describes their maintenance calls. I've never waited more than three days from request to completion. And quite often it's same day service. I've never seen any broken glass around any of the cars. What's phenomenal is the proof that they care about their property and that of their tenants: every three months with lots of helpful notice, they bring through a highly trained bedbug dog. Their property doesn't have that problem and neither does our furniture etc. MUCH APPRECIATED!!!

I have been with f&w for 3 years now.
The maintenance crew and the front office are very wonderful people. I like how they care about the property and how it looks and they care about the residents. Maintenance issues are addressed as soon as possible. There's people coming in and making sure that the landscaping is taken care of every week and also there's people that come in and also clean the hallways and pick up trash with the new apartment buildings. I like the fact that we have pest inspections once every 3 months that way the residents can continue to live comfortable and bug insect free

Their property was by far the most attractive, clean, and well-prepared for showing of all the places we looked at (and we looked at a lot)! Their customer service was just as superb. The leasing process was easy and smooth. The agents we met with were so gracious and hospitable. You could really tell that these folks care about what they do! Highly, highly recommending to my friends and family.

Moving out of one rental & into another was smooth, saved me money, & I got my deposit back quickly without ridiculous fines! Use my name on your application! #fwproperties #columbus #ote #franklinparkconservatory #apartmentsforrent

I rented with F&W for 8-9 years. I've very much enjoyed the complex I lived in because of the environment, and throughout the years F&W has made tangible efforts to maintain and improve the grounds and common areas. The same helpful and courteous people who worked with me at move-in also worked with me for move-out in the same manner, despite the widespread pandemic-related staffing issues, which I think is a testament to how F&W operates and values their staff. While my unit did not receive renovations throughout my time there, I did not have any major maintenance issues besides regular tear and wear, and have confidence that their helpful, friendly, and responsive maintenance crew would resolve issues in a timely manner. I can recommend anyone looking to rent in their coverage area to consider F&W.

The area I live in is well cared for and maintenance responds very quickly to any request. They are always kind too! Communication between management and tenant is easy and they are friendly as well as understanding. I feel safe and at home. Great area to walk around and enjoy too.

Only thing I don't enjoy is the carpet I have in my unit. Some updating would be great! Ik that would mean rent increase but nothing major is necessary where I live. The carpet just seems old and gross.

I was able to find this place and get in very quickly, thanks to Brooke Dover’s hard work. She stayed in close contact with me about dates and times, and also had fantastic plan-ahead materials that walked me right through the processes. This has been easily the most seamless move-in experience I’ve ever had (I’ve moved around quite a lot over the years). I love my new place, the building and unit are clean and friendly. And get this: there is no paint on anything BUT where it should be! Doors all close like they’re supposed to, no paint over the switches or outlets, and a different color for all the trim! :D if you’ve ever lived anywhere else in Columbus you’ll know how rare that is in a rental company!

Great job, F&W, and great job, Brooke!

I've been a resident with F & W for a little over a year. Any time I've had any questions or problems, the staff have been so kind and quick to help out. I used to work for a smaller apartment group in another city, so I was expecting some problems as just "par for the course," but these guys have been great since day one. Brooke D. most recently helped me out, and there are a bunch of folks in the main office (whose names I can't remember) who are also super helpful. Good neighbors are kinda the luck of the draw, but that's just how apartments work! Thank you guys! :)

44 Woodland Ave is a "bait," apartment to get you to apply with $50 fee. Apartment never was available. I'm asking for my deposit back, as the application was obtained through deceit. Unethical and shameful. Linda in office, really?

I moved into a F&W Property (Clifton Woods) around August 2020, and my experience has been absolutely amazing - I definitely plan to stay a while! Not only is the apartment an amazing value, especially for the location, but the entire move-in process from viewing the apartment, to the application, to actually moving in was met with respect, professionalism, and timeliness. Nearly everything is done online, but if you need to speak with someone in-person or over the phone I have never had an issue. I’ve spoken with many of the staff, and they’re all great but Brooke has been especially awesome to work with. My specific building is older, but most (or all) of the units have been updated and have been very well maintained. Any time I’ve put in a maintenance request for a minor issue that needs fixed, it’s never taken longer than 24 hours to complete, which I very much appreciate. If you’re looking for a brand-new, resort style, unaffordable apartment complex, this isn’t for you...but if you’re looking for a charming, well-maintained, and AFFORDABLE apartment in one of the neighborhoods close to downtown, F&W properties has you covered!

I have only just received my keys, but so far F&W has been a good experience. They have helped me on my way to my own place, step by step. They're informative and Brooke was pleasant during my lease meeting. They set me up with a nice gift bag as they handed me my key. I have 12 months to go, but I'm excited

Best landlord in Columbus.

I have lived at 6 different landlords in Columbus and FW is easily the best. I’ve lived at an FW property twice. Once at an apartment and currently in a house. They have never failed to show how much they genuinely care about maintaining their properties and keeping their renters happy. They have the fastest maintenance response time out of anywhere I have lived which really makes the experience amazing. If something is broke they take quick action to fix it. And if they can’t fix it, they send someone who can. When I lived at an apartment they did routine bed bug checks with a trained dog and did preventive spraying every 3 months at least. Beyond all that, FW is one of the most affordable places to rent from in Columbus. The apartment I rented back in 2018 goes for the same price today which is actually incredible considering inflation. Pay your rent on time and you’ll be fine. Again, best landlord in Columbus!

I haven been with F&W properties for 5 years and just teansferred into a new unit with them. I love being close to downtown but still being in quiet area with very affordable pricing compared to most other rental managers.

I used to rent from F&W many years back. I happen to think back then they were phenomenal. I rented from them for two years. Their costs are reasonable and I always had my issues addressed. I stopped in just to take a peek at a potential place in addition to a home I own in the city while I am here. Ashley in the office was awesome! The apartments I checked out were all lovely, very clean, unique, artsy, reasonable. Professional staff. If you are looking to rent I definitely recommend F&W.

I've lived at an F&W apartment for over 5 years now. They have wide variety of units available. The units are mostly in historic buildings, so the units aren't the "luxury" type that are being built all over town. Instead they are older, well cared for, apartments with the charm and character that is often missing in the new builds.

The leasing office is helpful- they accept packages for me and know me by sight when I stop by to pick them up. They are kind and friendly though often busy. Maintenance requests are completed quickly and professionally, often on the same day.

F&W is fastidious with pest control. They have bed bug inspections and treatments quarterly. I've never had an issue with bugs.

The buildings are older so layouts may not be what people expect. Noise dampening is also not a thing so when touring stop and listen for traffic levels.

Sandee was a huge help to me in my search for an apartment for my cousin. She was professional, kind & very patient with me as I was new to this process. She took time with me to make sure I was comfortable on my own looking at the apartments. She even took time to wait on the phone with me as I searched to find the right building.
While looking at the apartments, I encountered a maintenance man named Nick who was working to rehab another unit. He was also very kind, helpful & professional. He took time to answer questions & share additional information about the units. I was very pleased with both of my interactions with employees of this company.
I am hopeful that my cousin will end up in this property (or one that is run by this management company) because I know she will be in a place where the employees care about their tenants & their is a high level of professionalism.

I have experienced a high level of professionalism with F & W Properties that was refreshing. Always available to answer any questions I had and quick to respond if I needed anything. Ashley was very helpful with my search and quick application process and Melissa was very helpful with any other question I had with moving forward move in day and beyond. I have even had a couple minor maintenance issues that were handled almost as quickly as I requested it. And I absolutely love my new place! I highly recommend them.

Working with F&W Properties to get an apartment has been an amazing experience. The whole process was easy to navigate, simple, and fast. The staff at the office were so kind and answered any questions I had. The building, units, and grounds are beautifully maintained. I could not say enough great things about them.

I waited for a year to write my review of this property/company and I will say I am still as happy now as I was when I moved in. I love everything about my adorable little home. From the location, to the charm of an older building to the professionalism of the staff, I have 0 complaints. I have a 1BR1/1BA facing Broad Street. The amount of natural light I get is amazing! I had always wanted hardwood floors and mine are beautiful. Over the year, the paint is starting to chip in a few places but nothing a touch up wont fix. Also, the windows are a little drafty in the winter time but again, I like to cuddle up with blankets anyways. Management has always been responsive and have even gone out of their way to compliment me on the time I've put into making my apartment a home. I have only called in for a maintenance issue 2x and both times, I was responded to very quickly. I even had a maintenance man help me when my car got stuck in the snow! WOW!! I appreciate the gated parking lot which isnt far from my building and the request to have my code changed (due to an uncomfortable Uber Eats delivery driver) was made within a day. I truly dont think I could ever find a better place to live and I hope to be here for years to come.

My husband and I had the opportunity to work with Mandy in selecting our place which we call home. We looked at many properties with the company and Mandy stuck by our side in our process . We are so thankful for her she is absolutely amazing, professional and she certainly ensures that you have all the tools you need in achieving the goal of selecting and moving into your home. Thank you F&W and a special thank you to Mandy we appreciate you .