Preston Superstore

Went for my first oil change with my new to me Kia and the whole experience was excellent! From the initial call to schedule and all the way thru to the end everything was done with professionalism, attention to detail, and simple kindness. Sam was the face of the service department today and he really did a great job making the whole day easy. Also, it's important to note he said I'd be done in a little less than 2 hours and he absolutely kept to that time table even with a surprise request from me to install floor mats (had to remove the seats-i was clueless!). Great job Sam and crew!

I'm very impressed with the quality of service from Preston Kia. They even sent a short video of the brakes and tires. The staff is extremely friendly and willing to help with anything you need. I'm so happy I chose to buy from them.

The services on my car were completed quickly and I was kept updated with the additional issues they saw. I appreciated a video sent with explanations of what they found. The dealer has always been friendly and honest. Great work!!!

I’m happy with the decision to finally get the vehicle that I’ve always wanted when they came back out to production. This 2023 Outer Banks Sasquatch Edition will give my wife and I great adventures and travel with the tops/doors off. Thank you Preston Superstore (Preston Ford in Burton) and our Salesman Armauni Allen with the fantastic service and welcoming us to your family. We will continue to buy from you. Really recommend Armauni Allen as a Salesman, please see him if you choose to purchase from Preston!

I pulled right in at my appointment time and they took me right away, kept me updated every step of the way and got me out as so. As the car was done. The salesman that sold me my car saw me and came over and sat down and asked me how everything was going and hitch was very nice.

Sam Leonard at Kia service is PHENOMENAL. He is friendly, attentive and keeps me continually updated while my Kia is being serviced. Unfortunately I was unable to buy my Kia from Preston due to an emergency event. Sam did not hold that against me like the previous service guy that is no longer at Preston. I recommend Sam for any service need because of his professionalism and personality.

The service driver is always great. Bruce is also great. With the bad experience we had last time you all have upped your game. I hope you got rid of the idiot lady that told my 57year husband that he did not know how to roll the windows down. If my deal with Bruce goes sour I will pay off this leased vehicle and go to klaben, which is so much closer.

I've been extremely satisfied with Preston. From the purchase to service, I could not be more satisfied. I've referred them to friends and colleagues. I cannot say that about many other dealers in the past.

Great service and friendly, competent advisor. I scheduled my appt. at 7 AM, and the work was completed in a timely manner allowing me to get on with the rest of my day!

Always a pleasure having my car serviced at Preston Kia. Never had any issues with unneeded work as I 've had with other dealers. Highly recommend.

Preston Kia Service is always professional and friendly. They are extremely fair and tell you only when and if your car needs additional service

The service here is always very efficient. Everyone is so friendly and helpful. I love the preview video of the progress on my vehicle. 10 out of 10 I would recommend

Excellent experience in the service department. I was able to wait for my car in a comfortable waiting area with great coffee and donuts. Everyone was polite and efficient. My car looked great after its first service.

Found what I was looking for on the website (easy to use) Called JJ Moore for the details, he answered all my questions and next thing you know...I'm driving home. They made the process so fast and simple, not like the old stigma. Coming out of a very simple jeep, Armauni was so helpful in showing me all of the features and how to use them. Our family will forever be part of the Preston family.

I got into an accident a week ago due to the snow storm, and Haley and Ed were able to get me a car to drive the same day! I appreciate how much they went above and beyond to help me! Truly the nicest people serving the nicest guests!

I had a problem with Kia Superstore last year it was really bad to long to talk about. But, they really stepped up fix the problem with the car made me feel better about my losses and communicated through the process it took 4 months but I finally got my car and fixed with no cost to me. Remember communication is key!

I enjoyed my experience with the people, the work they did and sending the video of what was done and explaining everything! You guys are great! And Jessica was adorable and informative! Thank you.

Preston Kia is a always a pleasurable experience. They get me in and out quickly--service with a smile! Thanks Sam!

This service visit was good, as usual! The service consultant kept me informed throughout the visit. I got an additional video that showed the technician working in real time! I will continue to recommend this place!

Preston dealership was amazing and a very great experience. The sales team were great and very helpful. If you're looking for a new or used vehicle then give this place a shot.