Pet Supplies Plus Willowick

The grooming team is fantastic. My recently adopted dog had an appointment for a nail trim and paw service. They were welcoming and helped try to make my dog more comfortable by getting down to his level, giving him treats, and speaking softly with him. When I returned to pick him up they let me know he’d been pretty difficult and even snapped/bit. I would’ve understood if they said he couldn’t come back, but instead they gave me some suggestions to set him up for a better experience and said they were willing to work with me to help him out. I was so grateful that they didn’t give up on him - or me as the dog owner! Special thanks to Rachel, the groomer who worked with us, she’s really wonderful. We’ll definitely be back.

Great selection of what I need for my dog. The team members are always highly visible and ready to assist you. Everyone is friendly and speaks to you the moment that you hit the door. The store is clean and well stocked. They also keep the outside of the store clean which is a big plus for me. No one wants to walk over other messes from pets. Always a pleasant experience at this location.

I shop here often. Always find what I need. Love that they donate to shelters. Close to home and other stores I frequent.

I take my dog Bella to get her nails cut and filed they do such a great job every time she gets them done🫶

Always good service. Groomers like Sarah are top notch

To say it was great would undermine the level of genuine care and attention to detail l experienced at the VIP Pet Care located in Pet Supplis Plus.

I got the Pearly Whites PlayBox for dogs, reg. $14.99, on sale now for $10.97. Holy cannoli what a deal! We tore right into it ha ha. The awesome team member Aaron who helped me to my car with 50 lbs of cat litter said he can't understand why more people don't take advantage of the deal on these boxes and I don't understand either. They have them for cats & dogs, dental treat box or toys & treats. There's some in clearance for half off too. Get them before they're gone!

Helpful team, store is well-stocked, clean & organized. My go-to place for dog food, treats & accessories.

Helpful staff nice place to wash your dog has high space fore big dogs

They take care of all of the needs that I have for my dog. Matt was the cashier who led me to my dog food. He was very nice and professional. Way to go Matt….. Yayyyyyyy 😘

They have almost anything you might need pet related. Their prices are a little higher than most places but all of the products we have bought for our cats and dog have always been good quality. They have a large selection of pet food also. Their staff are always knowledgable, friendly, and seem to care about everyone's pets. They allow dogs to be brought inside also.

Loved it, very friendly and great advice for my husband's bearded dragon.

Friendly staff , plenty toys and chewable for pets

Always enjoy shopping here with my dog.

Great pet shop. Healthy fish and good selection.

Good customer service too.

Great convenience. Delivers to back door.
Always a Thank You card.
Helps handicapped

Would give ten if that was a option, everyone in this store is kind and knowledgeable. As a first timer I tend to need education and guidance and not one person there has ever made me feel bad for asking a million questions and always give me recommendations that I can trust. The manager also went above and beyond for me a few months back. Her help is super appreciated. They are all great! Only place I purchase anything for my dog at! You guys all rock! Thanks for all of your help in raising my first dog ❤

Sales woman was very knowledgeable and answered a million of my questions lol poor lady haha but I walked out with everything and a my 4 year Olds first pet fish 🐟

We both order online and go into this store and the staff are always helpful, knowledgeable, and down to earth in the crazy world of crickets, cat litter, and crunchies, OH my!

The curbside pickup is quick and easy. The orders are ready in an hour and brought out to you quickly. Employees are friendly and helpful.