U-Haul Moving & Storage of Coconut Creek

Went in today to rent a truck so I can move out of my apartment and Maureen and Ed were super kind and helpful. Maureen was very informative about everything we needed to know to insure that we had a good experience with the vehicle. Ed was very professional and patient with helping us as well despite dealing with a difficult customer at the same time we were there. Thanks!

Cannot overstate the level of customer service here. I walked in 10 mins prior to closing, and Marian and the guys in the office were still incredibly friendly and went above and beyond despite me keeping them there past closing. She gave me a great deal on a unit, and made sure I’ll be a customer any time I need storage for as long as she’s there. Sometimes it’s just nice to be treated like a friend, it goes a long way in todays world.

I have very strong opinions about this location. I will probably read like a commercial.

The location is staffed by remarkable folks who I can't recommend highly enough. Maureen Smart is the standout, and she does much more than she has to in order to help you. The staff here are sometimes stretched a little thin, but they work at keeping the location clean and stocked. Highly recommended.

Shane and Ken were great! I use this location relatively often. I have always had a great experience.

I've been with them for about 7 months. The Manager is amazing. Staff is great. The facility is clean. They've been fantastic every step of the way. I couldn't have asked for a better facility. Only downfall is 1 elevator. I would highly recommend them. If only I can take them North with me! Lol 💞

The best and cleanest U-haul I have ever been to! The customer service was the best. Chantrell was the absolute best and helped me with multiple things. Highly recommend this store.

I have rented from this location several times because it is close to my home. I had decided this would be the last time because of the aggravation I experienced the last time I rented a van to pick up some large light fixtures. But now they have Raquel working the desk and frankly she makes the difference. She is on the ball, I didnt have to read the company pricing printed right on the wall to the employee like last time, she found the right rate for the time period I needed a truck and she recognized me as I came through the door by name when I returned the truck over 2 weeks later. When I had to call to extend my rental, she actually recognized me by voice and first name only. She always had a smile on her face and a good attitude. She gives this branch of U Haul a good impression to the public which it was really lacking before.

Let me tell you something about a Shanique..
Probably one of the BEST associates I’ve ever dealt with at coconut creek uhaul, besides Samir.
She’s so customer friendly, really cares about your problem being taken care of as best as she can while still following whatever uhaul rules has.
Ive given her a big problem and made her have to work extra hard but she did amazing she was so nice and friendly!!!
I will defiantly continue to keep my storage here due to her. She’s a keeper and fantastic.

I hadn't rented a U-Haul truck for some time. The truck we rent it from this U-Haul store was well-maintained. They have changed quite a bit since the last time I have used U-Haul. They are all automated like it should be. It was easy and easy out period and drop off was quick too. Hopefully I will never have to use you love again. I hate moving

Went in there with my husband the staff was so amazing the manager Chantrell was very professional and loving she helped us out with all our needs But it was a man came in being very rude about a hand truck whatever it was the manager was trying to explain and tried to help he was very rude and Chantrell Williams stay very professional and tried to help but the man was so rude and yelling at the young ladies at the front desk they stay very professional they was so nice and helpful I told her good job for not losing it. 🥰🥰🥰🥰🥰

The manager was so nice she went out of her way to help me

Used this location a few weeks ago and needed to get a larger truck after realizing the Truck we selected was too small. We called the location and they were able to accommodate. I spoke to the manager and he was very friendly and helpful. Additionally, an named Doug was extremely friendly and was able to answer all of my questions. I highly recommend this location!

This place has it all! Great Trucks ( newer and very clean) , very convenient location, easy to get in and out, and the Staff is great. Cheri the Manager always goes the extra mile for her customers. Look no further, this is the best of the best!

What a GREAT CUSTOMER SERVICE! thanks to the manager who was very attentive and I could rent the truck on time, even without them having electricity in the store, he took his time to help me do the whole procedure on my phone. very grateful, highly recommended

I've been here twice, first time was just thru the app, second in person. Both were good experiences. Employees are helpful and friendly. Will try to use them for most moving needs if I'm in the area.

I needed to rent a trailer, last minute, and they hooked me up. Their rates are very reasonable. Their inventory of trucks and trailers is crazy. If you cannot find what you are looking for here then you have no idea what you want... Definitely would use again.

Got about 50 boxes and moving supplies in multiple trips from here. Nice layout, easy to find everything I needed. Associates helped me carry large boxes to my car.

Spoke with Terri today. She was so great. Made me feel so much better about the stress of moving!

The owner was super helpful. He took time and walked me through renting a trailer and hooking it up to my SUV even when he was short staffed leading up to Irma.

I have two storage units with them and I rent equipment all the time. The staff is wonderful and their manager, Samir, is the best.