Frame Factory & Gallery

Was serviced immediately even with other customers being helped who were ahead of me. Very friendly staff and lots of cool art for sale along with frames. Also have a good selection of artsy greeting cards. I recommend this place!

Great to work with. Provided excellent options and assistance. No pressure sales. We had a Canvas painting mounted and framed and a large Puzzle framed by them. The results were fantastic! Also, appreciated the attention to detail in the mounting hardware and the inclusion of rubber buttons at the bottom of the frame.

Doing beautiful work to make a copy of a family member's painting from an email. So glad to have this work done.

This was a 1 star but I have changed it to a 5 star due to the owner contacting me and wanting to make it right. The finished product was exactly as I had originally expected. Thank you for fixing it.

Do not spend the $1012.41—
I’ve been saving my $ to have a very special painting, from Cuba, framed with double mats. Went to the shop for over an hour deciding on colors and my husband and I were VERY SPECIFIC about wanting a very large frame with mats. The bottom (interior) mat was supposed to be 2” purple and the outside mat was supposed to be (and is) 4” gray. We even laid it out on the counter (trying all different colors) and the ENTIRE time, it was spaced out in the requested 2”/4” measurements. When we picked it up there was only 3/8” of the purple. We said this was not correct and the woman said, no, this is what you wanted. Umm, no, it is not what we wanted. After going back and forth they wouldn’t budge and said they don’t do mats that’s large in their 20 years. Well, when it’s custom you get what you asked. She basically said we were wrong in what we wanted and they will not refund our $1,012.41. I should have take a picture in the store apparently. What a cheap, snake in the grass business. She said the customer is always right but I’m this case, the customer is wrong.
When we got home and unwrapped it, we recorded it so they wouldn’t lie if there were damages, and guess what... yes, 2 of the corners were scuffed. I cannot trust to take it back because I don’t want them doing anything to my painting or screwing up anything further. What a horrible business. That is A LOT of money for me and now I have this beautiful painting I do not like.
PS.. they gave the cheapest wall mounts possible so we had to go purchase our own.

Frame Factory did an amazing job enhancing and printing a smart phone photo. They helped choose the perfect frame, using museum quality glass. All done quickly at a very reasonable price. 5🌟

Fast and professional service! Mary spent some quality time with us to make sure we were happy with our selections and it was available and the choices made sense for the piece. She showed us numerous options and ideas. She did not stop until it was right. I knew it was not going to be cheap, and even with that being said, The price tag was a shocker. Paid it on the spot. Had our finished product in 5 days; way ahead of schedule. As we like to call, concierge service:) Thank you!!!!

Our large bamboo frame is truly exquisite🙌 and the attention to detail is phenomenal. Our deep thanks to the talented frame artists, and especially, our whole-Hearted gratitude to Ms. Mary- You have thoughtfully demonstrated what mindfullness and impeccability looks like, both as a business owner, and Human. We will be your admiring customers for a very, very long time. Toni and Henry

Attention jigsaw puzzle builders. After completing a 3000 piece, 48 inch by 32 inch, oceanic wonder jigsaw puzzle I wanted to have my effort preserved in a quality frame. I took the puzzle box cover to the Frame Factory for suggestions. Fortunately, I had not applied any of the traditional glue or sealer to the top surface. Frame Factory recommended dry mounting the puzzle to acid free foam core with archival tissue installed under the puzzle surface (bottom of puzzle). Since all of the mounting is done on the underside, the top surface picture quality is not compromised. Excellent suggestions were provided on frame style, color, and surface protection. They even provided large cardboard to safely transport the unglued puzzle to their store. Excellent service and workmanship quality, this place is worth checking out.

While visiting my in-laws in Largo, we decided to get my mom in law an early birthday present - a framed family photo. We wanted it fairly large, suitable for a blank wall in their home here in Florida. But we didn’t think of this idea until just 2 days before our flight home! Not to worry, we popped in and the folks here helped us out in less than 24 hours! When it was ready I arrived to pick up the most stunning photo, printed and framed just as we hoped. The quality of the image is stunning and it looks lovely on the wall. Can’t recommend them enough!

I have to say that this is an amazing company. Professional, polite, integrity are all words that come to mind. I did some shopping around and I have to say their prices were the best I could find and the quality of work that goes with the price is amazing. If I ever need anything done this will be my go-to place. I would share pictures of their work but my wife being an extremely private person let's just say I don't want to get in trouble. Just take it from me it was excellent work

Was a great experience, friendly, informative and professional staff. I brought a painting here to have a new piece of glass put on it and they did a wonderful job! Will be doing business with them again! And would highly recommend this business for all your framing needs.

Mary and her wonderful team recently helped me with creating a photo frame project for a client, and they perfectly brought our vision to life!! SO happy with the customer service experience at the Frame Factory! Final product was quality and BEAUTIFUL, communication was excellent, and turn around time was FAST! Thank you SO MUCH Mary, Phil and the rest of the team!

Outstanding, talented staff utilizes top quality products.

Mary @ The Frame Factory is well informed about type and color when it comes to framing works of art. Extremely helpful. Their price is high but the service and quality is unsurpassed by any.Frame and matting is of high quality and you never have to worry about security. The Frame Factory has the customers interest first. Having several pieces framed by them i am more than satisfied with the results and would highly recommend them for your next piece that needs to be framed.
Chris
.

I had two etchings from Cambodia, and a fine art photograph to be framed. Couldn't be more different. I cannot say how thrilled I was when I picked up all three pieced a week after leaving them. It actually brought tears to my eyes. They were PERFECT!

Had quite a few projects done here.. enhancing and enlarging old photographs.. came out excellent

Mary,
Thank you so much for all your help in finding the perfect frame. I can't tell you how nice my painting looks in the room with all of the colors and the style of the furniture. I had a few friends over this weekend and they all agree how well the framing brought out the character of the painting and how it fit so well in the room.
Thanks again, Paula Brent

I've used the framing services here since 2000. Mary is so kind! I brought in a challenging item i needed framed and they did a beautiful job! Highly recommend!

Wonderful job of enlarging, printing and framing of a family picture and documents. Prices very reasonable for a job well done. I will use them again.

This place is wonderful. The selection of frames is exquisite. I brought in a relatively cheap frame that I LOVED because I broke the glass and they fixed it for me right away, in under 10 minutes.