Jarrett-Gordon Ford Winter Haven

Buying a new vehicle can be stressful, intimidating or honestly just confusing at times but thankfully none of that was the case for us with our experience at Jarret-Gordon Ford. The entire staff and team knowledgeable, honesty and straightforward with everything. Victoria Wills was our sales person for the 3 trucks we got for our business and she was incredible through the entire process! As was Joe over in finance when it came time to sign all the paperwork. The entire team was amazing. If you’re in the market for a personal vehicle or a fleet I highly recommend you stop by and let help you!

I had a great experience with this dealership. The sales department was knowledgeable and very helpful but not too pushie. It was a no pressure experience. Being an older woman, I was treated respectfully. Which doesn't always happen. This made purchasing my vehicle very easy, and I would purchase another vehicle through them.

I wish there was a way that I could give your dealership 10 stars. I am a former Ford employee. I had a recall preformed on my car last year and the part failed today on my way to work, I was stuck at Wawa with my disabled car so I reached out to Ford customer service and was informed that I would need to return to the dealership who originally provided the service for my recall. I was almost 100 miles away from the dealership and I would not make it back in time before they closed for the weekend as they are not open on the weekends. I stopped by here on my way back to see if maybe I could get my car fixed as I didn’t feel comfortable knowing it could become disabled again. I was greeted by so many smiling people here after I parked my car where I knew I should not have but I was in fear that I couldn’t get my car to go into reverse again. I was greeted by Dorian in the parts department. He was able to tell me they had the part in stock and would check with the service department if it would be something that could be completed today so I would not be stranded. I was then greeted by the service manager, Kevin and Alicia my advisor. Kevin told Alicia my situation and moved mountains to help get my repair covered and I was able to travel home safe and for that, I cannot thank you enough. Your kindness is so refreshing and appreciated. This world needs more people like Dorian, Kevin and Alicia. Thank you for the amazing service experience, Jarrett Gordon Ford. You are wonderful :-)

We LOVE Kelwing Natale & his professionalism. We are repeat customers for a reason. Truthfully the entire team is 10 star from the owners, GM, to finance. We are treated like family every time we enter the doors. Ask for Kelwing!!

Great buying experience! Ryan Johnston, our sales guy, was knowledgeable, patience and fun!!! The General Sales Manager, Michael D’Amelia, was fair, genuine and so nice! Tim Vogel in Finance made the money and paperwork a breeze! Definitely recommend!! (And we love our new 2024 Lincoln Corsair!)

Worked with Ken Ramka. He was polite and efficient. Detailed information was supplied and paperwork was done quickly. Was the shortest time I've ever spent at a dealership and I'm grateful for that.

Dear GOD OMG I love this car dealership. Mr Mike was extremely nice to me and professional. Most of all Mr Scott the driver was an angel. He took me home to and from. This ford is such a blessing to me that the number ticket from Ford and I played play 4 and won 🏆 100 dollars amen 5971 THANK YOU FORD DEALERSHIP AMEN 🙏🕊☝✝🙌
GIVE THE DEALERSHIP STARS AND BEYOND ⭐⭐⭐🌟🌟 BTW I love the Danish treats😋😊🥰

The battery for our work 150 Hybrid truck was dead this morning.
As this was unexpected, and we were meeting a client/patient later in the day we called their mobile service department. They send a technician within 30 minutes and within 40 minutes the new battery was installed perfectly!
Fast and great service from the mobile service department, highly recommend to all Ford and Lincoln owners!

We had the BEST experience here! This Ford is the most family friendly Ford we have ever been to! We had our 4YO with us and they accommodated her every need, making the experience pleasant for us as we finalized the paperwork. Everyone was so friendly and nice, NOT PUSHY like some other dealerships. We are so happy with our new Ford Expedition and very HAPPY we drove 3 hours to this dealership!

I cannot say enough good things about the service department at Jarrett-Gordon Ford Winter Haven. From the time they picked up my Aviator to the day they brought it back, I was completely satisfied with the level of service I received. Kim from the service department kept me updated on every detail of the repair. Kevin from the concierge service met me at my house and at work because that was more convenient for me. I’m so thankful we purchased our new car here!

I never do these reviews. However, I must say Ford in winter haven does deserve them every time I go. Kevin and Bobby Sue have always been
There to help, so professional and kind. And they have a new transmission guy That talked to me and made me feel confident in his work And I was safe to travel the country with my vehicle. I've been there often in the last few yrs as my vehicle is getting older and routine maintenence, they taken care of me and maybe feel like I was someone they knew on a personal basis, and they were going to do what they needed to to fix my car as soon as they could. they've Updated me About what was going on and when I could expect my car to be completed...Often earlier then they said. I recommend taking your car there for great all around service and knowledge.

I had a great experience with this dealership. The sales department was knowledgeable and very helpful. It was a no pressure experience. Which doesn't always happen. This made purchasing my vehicle very easy, and I would purchase another vehicle through them.

The mobile service was fantastic! I couldn't get the one from Davenport(very busy) so i tried Winter Haven. I was pleasantly surprised. The car wouldn't start and i needed an oil change. All of this was done with an ease. Highly recommend this service!! Thank you. I recently had to use their body shop area for my air! Thank fully everything was covered under the extended warranty. Thank god for small favors!

I scheduled my Ford Ranger's maintenance services at the Jarrett-Gordon Ford location on 10/3 and had a most rewarding experience. The check-in was seamless and service was quick and it almost felt like it was expedited considering I was told it would take an average of 1.5 hours but it actually took 30 minutes. I am definitely planning to book my next service appointment at the Jarrett-Gordon Ford location. Thanks for a job well done.

Kim is the very best. She kept me informed every step of the way. She had my loaner car switched because the one I got was so big. She is great and one of the reasons I go to Jarrett-Gordon ford. Keep her happy.

First class service and attention. This was my first experience with this dealer and I will be continuing to use them. It is not often that I have as pleasant an experience as I did with this business and I look forward to doing business with them in the future.

We went to pick up our Ford Marvick truck and Kelwing Matale was our salesman . He made our transition, very easy and pleasant. I had told him I was looking at the Bronco Sport. He gave us a call a couple of days later and told us that Ford was offering 0% to qualify customers. So we traded my Marvick truck in for the Bronco Sport . This makes 4 new vehicles in two years for us from Jarrett-Gordon Ford. Thank you

I had a great experience with service on our Bronco Sport. Kevin Bevers and Chuck Watson personally worked with us on addressing all our concerns. The work was done in a timely matter and they made sure that they addressed all our needs. Just wanted to personally thank them for excellent service.

We always have such a pleasant experience when we take our car in for service or repairs.. The staff is always Polite and helpful. They explain what they will do and what the cost is to you before they repair anything. We Love This dearlership.

I went there for an oil change and tire rotation. The lounge was very comfortable with tv, coffee and even donuts. Now, we did wait around 2 hours but since we waited longer than we should have, we were told that there would be no charge for the service. That was without me saying anything.