Fairburn Emission & Automotive

I decided to come here after seeing the really good reviews for not only customer service but prices an efficiency and I'm soo glad I did. I've been in Atlanta four about 6 years now and have finally found my go to mechanic. I really appreciate the over customer service and how they operate From the nice lady at the front desk to the owner/manager. As someone who isn't familiar with cars they took great care and not once did I feel like they were just feeding me info. My car is fixed and I'm a happy girl. Will definitely be returning and happy to mention them to anyone who asks.

I am no one. It's nice to network and know people who are in the same field. I am terrible with names but I know faces. In business management, I know work ethics. I see people when they're not paying attention. The young lady who works here... is actually the reason I decided to bring my customer's vehicle in for an alignment. I know she doesn't remember me but I remembered her. I liked how she handled business. She was kind. She was timely with returning phone calls. I actually got to see her interact with my former co-workers. She was and probably still is the bomb! The service she gave was great! I hope that her boss appreciates her hard work and professional reputation she keeps with his customers! I am pretty sure her name starts with an "L"... She's got that real southern girl accent too! As long as my customer's car is aligned properly... I'll be back to Fairburn Emissions ok! I still had you guys saved in my contacts💙Thank you for your wonderful service. Thank you for your time and for reading my review! Have a Happy Thursday!

They were extremely helpful with answering some questions about a car I purchased from Carvana. I definitely recommend them for their professionalism and willingness to help.

Very impressed with service.They were very nice and knowledgeable and fixed my car for a fair price.will definitely be back.

My car would not hold any freon, and it gets hot as hell in GA. Most places I called told me it would take two days or more to even get a diagnosis of the problem. That was certifiably inconvenient for me, so for everyone's best interest, I kept looking.From the first phone call, the customer service was stellar. The next day, I was called, and not only had they diagnosed the problem but fixed it the day before. The customer service was stellar. I will return in the future.....let's hope I don't have to, but in case I do, I will make this my shop of choice.

I found this place online read the reviews went in person to get a quote on Friday. Got my brakes repaired on Monday. They offered great customer service wonderful service at a great price. I will definitely go back if I need other work done.

After calling other repair shops, Fairburn Auto shop was the only shop that could get me in right away. They were very courteous on the phone and even more courteous in person. Since my vehicle was covered under my warranty plan they took care of filing the claim which was a relief. I will definitely use them for oil changes, minor repairs and well as serious repairs moving forward. Thank you for proving that customer service and expertise is still alive and well!

The owners and mechanics went absolutely above and beyond all expectations to make sure my car was correctly repaired and safe for me to transport my kiddos in once again!!!
In a 1 year span 5 mechanics had my car for a total of 4 weeks at various shops in various towns and none were able to figure out the problem!!! They had my car for 24 hours and was able to tell me exactly what it was! Got it approved with my warranty with in a weeks and once parts arrived they only had my car for 3 days for the full repair!!

About a month ago I was visiting family in Georgia and on my way home I hit a pot hole and lost control of my Jeep. Very scary experience. I could only drive very slow. Went to 4 different repair places and no one could help. The local Jeep dealer was by far the least helpful. We googled and found Fairburn. Thank God for them. They made no promises but said they would try. The absolute best customer service and kindest people. They fixed our Jeep and the price was about half of what we expected. I highly recommend them.

Friendly staff! Fast service! Went in for emissions testing. Failed the first time :( Went down the street, purchased the required item and returned. Passed and the whole process took less than 45 minutes. Good deal in today's busy world. Highly recommended!

Experience was well, mechanics very knowledgeable. They’re good which means they’re busy. Front office is very prompt with any new developments that may occur.

I would literally travel miles to get my car fixed here. They do an awesome job. My dealings with other mechanics is something always constantly happens after repairs, but not here. Vehicle actually runs well and lasts that way. The only drawback is the extensive waiting time but is worth it if you want real work done.

I've worked with Fairburn Emission for over a year now and they've always maintained their professionalism during the hardest time of a drivers life which is when your car in the shop. They've keep me up to date, they're honest, and I trust their judgment even when I wasn't sure what to do. I recommend. Thanks

The service was very good, fast and on point. Customer service was excellent,
I always look for efficient, polite, respectful and professional staff when patronizing a business. That's a deal breaker for me and that determines if I will be a repeat customer.

Great place with wonderful customer service! The employees provided a thorough assessment on both of my vehicles. Services were rendered in a timely manner, reasonable, and they even provided pick-up assistance. I’m grateful to have come across such a place with trustworthy professionals. I personally changed my routine services to this location because of the awesome experience. I have and will recommend this place to anyone in need of car repair service. You will not be disappointed. Fully satisfied!

Very professional, great service, excellent customer service, friendly and knowledge. Very detailed about repairs needed. I felt they were honest and didn't try to take advantage of me because I was a women. I've found and new home for all of my automotive repairs. I didn't even realize they were so close to my residence. Thanks for taking great car of me & my Ford Edge!!!

I always call before I go so I can drop my vehicle off and pick it up the same day. Prices are decent and the work has always been great! They are more honest than most. I've had other garages try to take advantage of the fact I am a woman thinking idk what is wrong with my vehicle or try to encourage me to do some unnecessary work but they never have! On top of that when I requested a service they informed me It was unnecessary at the time. I definitely recommend them

We took our Chevy Tahoe in for a leak and the team at Fairburn did a great job taken the time to really find out what the issue was. Once found, they called with a quote, which by the way, was reasonably priced! It took a few days but it was definitely worth the wait. I would recommend Fairburn Emissions to any one around. We have 5 cars and will take them all for service when needed!!!

I was POSITIVE I had a blown head gasket. Just needed spark plugs, ignition coil, and oil change. They also worked with my warranty company to alleviate a bit of the cost. Great communication. Will take my other vehicle there too.

I highly recommend this place. The Lexus dealership told me I needed a costly repair close to $5,000. Took it to this place and they said it wasn't accurate. The actual repair was only $300. They could have easily taken the money since I came in with a diagnostic. I will definitely be going back. They told me the true repair was obvious. So glad my husband found this shop.