Gowen's Automotive Repair

I had the best experience with Gowen's. Kristie was honest, courteous, knowledgeable, and truly cared about me needing repairs after Precision Tune Auto Care's negligence. Kristie rapidly issued me an upfront estimate of repairs and was able to have the repairs done in a timely manner. Kristie kept me in the loop with an open line of communication at all times. I am forever grateful for the staff at Gowen's and will strongly recommend them to all my family and friends.

Shop is honest and good. Will tell you the price and that will be the price. Work is done well with no issues or problems. I’ve been using since 2000. Gowen has made it possible for me to drive safe and long for years. They have worked on all my cars, including my 1991 Mazda truck, Volvo and my BMW. I will continue to use them as well as my girls.

This place is were i will continue to get my major repairs done on my 1992 ford Bronco. I did my research and spoke with a lot of mechanics and most of the mechanics I spoke with said they couldn't work on my vehicle because the age and that they can't put it on a computer to tell them what's wrong. Now I'm not a rocket scientist but a mechanic that needs a computer to tell them what's wrong with this age vehicle I do not want you working on my vehicle. Look I do all of the work on my vehicle I haven't had to take my truck to a shop as far as I could remember. I only take my truck to the shop when it exceeds my knowledge. Having said this Gowen's did a great job on my truck and I do recommend. If you should aquire there business tell'em Leon Glass sent you!

I'm a retired Automotive technician, I've traded with Gowen's for the past 20 years, anything that I run into that I can't take care of I take it to them, fast friendly service, I think they give a higher level of service than any dealer! And it doesn't matter what year model it is, to my knowledge!

My experience was Excellent. I was waited on promptly upon arrival. Chad handle the service B work needed on my S550 and it was properly done. I drove the car out of town over the weekend and had no problems. My car was ready when promised and I was kept in the loop about what work was needed and cost. Love, love this business and would recommend to others.

I called to price a catalytic converter and Chad answered the phone, after informing him that I was calling different locations for prices he took his time not only giving me the information I requested he also told me about the part and the actual labor needed to fulfill the service. He stayed on the phone with me for nearly 10 minutes explaining everything, it was the most information anyone had given me about my car so, I decided to take my car to them for the service. I dropped my car off Wednesday morning and was called Thursday afternoon to tell me my car was ready for pickup. My car drives great and I'm super happy with the service I received. Definitely made a loyal customer out of me. ☺

Barbara aka MOM was THE 1st sign that I came to a great establishment. Well the atmosphere was warm and EVERYONE was welcoming. Fast forward major issues with my vehicle yet CHAD was super detailed and worked on items that actually resolved some other issues. Super impressed. Costs well just say I was so pleased with services I offered CHAD lunch. Few more things to work on and GOWANS will be my GO TO service repair destination. They explain and provide itemized invoices. Love it.

Honest and transparent people work here. I appreciate their kindness and patience. This place has amazing customer service that's rare to find here in South Fulton. I went to Gowen's to have my car's side mirror repaired and the results look great! I will definitely return the next time I need major repairs done.

Great family owned and operated business. Have been getting my cars repaired here for a few years now and am always satisfied with the work as well as the service. The heater in my wife's car stopped working on the coldest day of the year. Dropped it off Friday morning was done by 4 when it should have taken 2 days....but they always get me in and out quickly and for an honest price.
This is the ONLY garage I have ever used that sticks to the estimate even if other small issues pop up. Final charge was less than estimate. Good parts good price ...Great service and great staff.
Thank you Gowens

Every person is absolutely professional. The mechanic, Chad, who worked on my car, was clear, concise, knowledgeable and completed repairs within 24 hours. The price was more than fair, so much better than the dealership. Best of all, my 1999 Mercedes E320 now runs like brand new! Thank you Gowen's!

These folks are fantastic! We called over a dozen places, but Gowen's got us in, diagnosed our problem, and then worked with us at length to help us a strong price point. We are super grateful for their expertise and insight and highly recommend.

Good first experience dealing with this shop. They were able to diagnose get my car up and running quickly and the cost was very fair. I will definitely be going back for future preventative maintenance.

I had an AWESOME first experience with Gowen's Automotive Repair Shop. I was in route back to Albany, GA from Atlanta when my idler pulley and serpentine belt gave way on my 2000 Mercedes Benz SUV. I called several repair shops, and none of them could assist because they were simply booked up for several weeks. Gowen's was actually booked, but they made a special exception for me since I was traveling. They ordered the needed parts right away and took on my repair job as soon as I had my vehicle towed to them. This customer service speaks in volume with me. They were genuinely wanting to assist me. They were up front about the details of the repair, and their pricing was very reasonable. Brandon is a great Mercedes mechanic, and EVERYONE I came in contact with at that shop had a very pleasing personality. I would definitely use this repair facility again.

The staff at Gowen’s Automotive Repair are very professional, courteous and friendly. They explained to me exactly what the issue was with my car and the cost.. Once I gave permission to repair my vehicle, I had it back the very same day which is impressive. Rick was very nice and Ms. Barbara is just a Gem!!

This is one of the best mechanic shops that I have ever been to. They are very friendly, informative, professional and super good. I needed a transmission and they were very on point with everything. I love this family business and I will recommend them for anyone to try them. They are GREAT ⭐⭐⭐⭐⭐!! I will definitely use their services again.

I have been to Gowen's on four different occasions. They are very thorough. They don't rush through the repairs. Some things should not be rushed. You'd never want a surgeon to rush through surgery and I don't want machanics to rush through any of my car repairs! They do a great job and I feel safe when I take my car home.

Very knowledgeable. Helps me find problems before they occur. Chads is the best! Everyone is very friendly. It’s a GOOD thing that they are always busy, so make some time for them having your car longer than expected. Not always the case but things happen. It is awesome when everyone wants you to service their car! I’ll always use them, hell one time Chad came to pick me up to retrieve my vehicle. It’s like a loving family! 10stars!

For 30 years Gowen Automotive has repaired many of our personal vehicles, vans, and SUV’s. We have always had first rate service and auto repairs were never questionable. The timeframe of repairs have always been expeditious. The costs were comparable with a company of this high caliber of work. Barbara and Mr. Gowen (RIP) are highly respected in this region. Rick Gowen is the best overall certified auto mechanic in our area.
Our family is deeply appreciative of the excellence of the Gowen Family in their highly skilled automotive repair business.

I first want to start off by saying that I am grateful for my experience with Gowens Automotive. Ms. Barbara was the sweetest when I first called to make my appointment. She was incredibly professional and has the greatest personality and even sweeter in person❤ My mechanic was Ryan. Very informative about my car and took me along every step of the way. The entire staff was friendly and what I love is that they treat you like family. I met them for the first time and I instantly felt like family. I’m happy to know that I have somewhere to take my cars whenever I have any issues! If you are in need of a mechanic especially in the Fairburn area please take your car there. It’s nice to know that honest people still exist in the world! If I could give them 10 stars ⭐ I definitely would. I told Ms. Barbara that I have no family here and her response to me was now you do with a Big hug! Sorry for the long message, but they are worth every word!! Thanks again Ms. Barbara and Ryan!!!

I was stuck in Temple, GA and though they were booked up for the day, these guys managed to for me in and get me back on the road. My clutch feels brand new thanks to them. Wonderful people and their price was extremely reasonable. I would definitely recommend them to anyone